Time |
Nick |
Message |
00:09 |
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jlitrell joined #evergreen |
02:24 |
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jihpringle joined #evergreen |
05:21 |
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miker joined #evergreen |
07:30 |
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ericar joined #evergreen |
07:50 |
kmlussier |
gmcharlt: is better-webstaff-hotkeys loaded on webby? |
07:59 |
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mrpeters joined #evergreen |
08:01 |
kmlussier |
I've never been able to figure out how to add questions to a survey. I must be missing something very basic. |
08:11 |
|
_bott_ left #evergreen |
08:14 |
phasefx |
kmlussier: make sure the survey date is set for the future? |
08:14 |
kmlussier |
phasefx: Really? OK, I'll try that. |
08:14 |
phasefx |
surveys become read-only if they're in effect |
08:15 |
phasefx |
in the admin interface, that is |
08:18 |
kmlussier |
phasefx: Yup! That was it. |
08:18 |
phasefx |
I've tripped over that before |
08:18 |
kmlussier |
It makes sense in reality. But when you're doing a survey for testing, you want it to appear right away. :) |
08:18 |
phasefx |
:) |
08:30 |
|
mdriscoll joined #evergreen |
08:35 |
kmlussier |
And if you set the option to display in user summary, where should it be displaying? |
08:38 |
|
rjackson_isl joined #evergreen |
08:38 |
kmlussier |
Never mind. I see it now. I had to restart the client. |
08:47 |
|
mmorgan joined #evergreen |
08:47 |
* kmlussier |
notes what a pleasant experience it is to use berick's angular patron editor in the web client. |
08:49 |
kmlussier |
Actually, the same can be said for many of the web client interfaces. :) |
09:02 |
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collum joined #evergreen |
09:02 |
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jwoodard joined #evergreen |
09:03 |
gmcharlt |
kmlussier: it is, though I'm working on a follow-up to make it function in more places |
09:04 |
kmlussier |
gmcharlt: OK, thanks! I'll try to take a look at it later today. Or, maybe next week. Today is filling up already. :( |
09:04 |
gmcharlt |
the attack of the Creeping Meeting Monster? |
09:05 |
|
sarabee joined #evergreen |
09:05 |
kmlussier |
Alas, no, I don't even have meetings to blame. Just a long to-do list. |
09:23 |
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maryj joined #evergreen |
09:54 |
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yboston joined #evergreen |
09:55 |
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_bott_ joined #evergreen |
09:58 |
Stompro |
Good morning, I'm trying to write a report and I was going to use the substring transform to limit the length of title and author data, but I cannot figure out how to enter the substring parameters. Can someone clue me in. |
10:16 |
mmorgan |
Stompro: Sorry, I'm no help. I have never used that transform in reports. And I can't see where to enter the parameters either. |
10:33 |
tsbere |
Stompro: I think I can see how it is supposed to work in the backend, but can't find how to make it actually function from the frontend |
10:34 |
* tsbere |
has given up on several aspects of the current template builder entirely due to being unable to figure out what was going wrong with them |
10:35 |
Stompro |
I couldn't find a bug report, probably something that just was never implemented. I can file a bug report, just so it is documented. I can live without it. |
10:36 |
* jeff |
tries to remember if we ever used that before abandoning the reporter ourselves |
10:36 |
jeff |
I can't recall if we used it, if it was there but we didn't have need for it, or if it wasn't present at the time. |
10:37 |
jeff |
I suppose git history can answer one of those questions, and our old templates could answer the other. |
10:38 |
jeff |
answer the first: we never used it (or any templates that did use it were long ago deleted). |
10:40 |
jeff |
heh. the last comit to Open-ILS/web/reports/xul/transforms.js was from miker in 2009, and the one before that was a patch from me. |
10:44 |
kmlussier |
Stompro: You also might want to try sending the question to the reports list. Many of the expert reports people I know don't spend time in IRC. |
11:04 |
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sandbergja joined #evergreen |
11:06 |
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Christineb joined #evergreen |
11:10 |
csharp |
Stompro: the substring transform has never worked for me - I usually use the "Contains matching substring" filter when that sort of thing is needed |
11:10 |
csharp |
csharp-- # not filing a bug report |
11:10 |
pinesol_green |
csharp: Error: You're not allowed to adjust your own karma. |
11:10 |
csharp |
pinesol_green-- |
11:10 |
csharp |
tranferrence++ |
11:10 |
jeff |
csharp: Unfortunately that doesn't help Stompro's use case of wanting to trim output to a certain max length... :-) |
11:10 |
csharp |
transferrence, even |
11:11 |
csharp |
jeff: yeah, you're right :-/ |
11:11 |
bshum |
That's interesting... |
11:11 |
bshum |
Must be a setting on the karma |
11:11 |
jeff |
But since adding that transform to an output or base filter column breaks the template, I think it's just broken. :-) |
11:11 |
csharp |
jeff: yep |
11:14 |
berick |
good times, libperl segfaults when inserting a bib record into my new 2.7 dev DB. this is going to be fun... |
11:14 |
* berick |
turns his hat around backwards, gets serious |
11:16 |
jboyer-isl |
berick: Is the marc particularly busted or is it really srs bzness? |
11:17 |
|
RoganH joined #evergreen |
11:17 |
berick |
jboyer-isl: simplest possible record. acq brief record w/ 1 field :) |
11:20 |
csharp |
Stompro: some historical discussion about your issue: http://irc.evergreen-ils.org/evergreen/2013-08-28#i_25534 |
11:21 |
Stompro |
Thanks csharp. |
11:21 |
csharp |
Stompro: also the bug referenced: https://bugs.launchpad.net/evergreen/+bug/1100262 |
11:21 |
pinesol_green |
Launchpad bug 1100262 in Evergreen 2.4 "Report editor uses translated string internally and crashes" [Medium,Confirmed] |
11:22 |
csharp |
so looks like I was too hard on myself earlier ;-) |
11:23 |
jboyer-isl |
berick: Ouch. |
11:24 |
berick |
i have a feeling i'll be learning a lot about ingest today |
11:28 |
jboyer-isl |
In the interest of accelerated learning, does it also crash on more full-figured marc records? Maybe there are some unfortunate assumptions made in the ingest code, knowing that it works with this record and not that one may help suss that out. |
11:29 |
csharp |
@blame in[di]gest[ion] |
11:29 |
pinesol_green |
csharp: in You keep using that word. I do not think it means what you think it means. gest What we have here is a failure to communicate. must eat cottage cheese! |
11:30 |
csharp |
@blame braces |
11:30 |
pinesol_green |
csharp: braces musta been an Apple employee. |
11:30 |
jboyer-isl |
csharp: Something fascinating happened. |
11:32 |
berick |
jboyer-isl: we have local modifications to some of these ingest functions. i'm willing to bet this is not an issue w/ the community code. |
11:34 |
jboyer-isl |
I see. |
11:34 |
kmlussier |
Wow. pinesol_green's blame was quite special. |
11:40 |
dbwells |
indeed |
11:41 |
dbwells |
Took me five tries, but I finally parsed it :) |
11:42 |
kmlussier |
Yeah, it took me a while too. :) |
12:34 |
berick |
jboyer-isl: mismatched config.metabib_field xpath and format caused oils_xpath to croak. oddly, when run by hand, it just prints a namespace error. ¯\_(ツ)_/¯ -- fixing the data fixed the problem. |
12:35 |
jboyer-isl |
berick: good to hear that it should be simple, but that is a weird reason to segfault. |
12:36 |
jboyer-isl |
(and now, to away for real) |
12:36 |
berick |
indeed |
12:54 |
mmorgan |
kmlussier++ # Hackaway wrangling |
12:57 |
RoganH |
gmcharlt++ #SSLing the website |
12:59 |
RoganH |
kmlussier++ #all the hackaway stuff :) |
13:35 |
|
jlitrell joined #evergreen |
13:41 |
|
jihpringle joined #evergreen |
13:46 |
kmlussier |
yboston has the best excuses for running late to a meeting. |
13:47 |
csharp |
@excuse |
13:47 |
pinesol_green |
csharp: I see nothing, I know nothing! |
13:49 |
jlitrell |
I knew a guy whose power went out, so he led a call entirely on his cellphone, from his front lawn. Knew where code was within about 5 lines, for hundreds of files. Pretty amazing mind. |
13:49 |
jlitrell |
But he indented with three spaces, so there's that. |
13:49 |
|
kdemey joined #evergreen |
13:49 |
jeff |
jlitrell++ |
13:50 |
jeff |
though i should not have taken a large sip of coffee between reading those two lines. |
13:51 |
|
jlundgren joined #evergreen |
13:51 |
jlitrell |
That's why I still use a Model M. Drain holes. :-D |
13:54 |
kmlussier |
See? So what you're saying, jlitrell, is that yboston could really run a meeting even if there was a fire in his building. He just needs to show a little more commitment. ;) |
13:54 |
bshum |
I think he could do it better if he wasn't using Apple devices. |
13:55 |
kmlussier |
bshum: Yes, the fire isn't the problem. It's the Apple devices. |
13:55 |
jlitrell |
Somebody was holding something wrong... |
13:55 |
* kmlussier |
wonders if there's a backup to run the meeting. |
14:03 |
kmlussier |
I'm guessing that's a 'no.' |
14:04 |
kmlussier |
#startmeeting 2015-10-29 Evergreen for academics meeting |
14:04 |
pinesol_green |
Meeting started Thu Oct 29 14:04:42 2015 US/Eastern. The chair is kmlussier. Information about MeetBot at http://wiki.debian.org/MeetBot. |
14:04 |
pinesol_green |
Useful Commands: #action #agreed #help #info #idea #link #topic #startvote. |
14:04 |
pinesol_green |
The meeting name has been set to '2015_10_29_evergreen_for_academics_meeting' |
14:05 |
kmlussier |
It's been a while since I've been involved in a meeting, so it may take me a few minutes to get up to speed. Please bear with me. |
14:05 |
kmlussier |
#topic Introductions |
14:05 |
kmlussier |
Please introduce yourselves with the #info command. |
14:05 |
kmlussier |
#info kmlussier is Kathy Lussier, MassLNC |
14:05 |
mdriscoll |
#info mdriscoll is Martha Driscoll, NOBLE |
14:05 |
jihpringle |
#info jihpringle is Jennifer Pringle, BC Libraries Cooperative (Sitka) |
14:06 |
jlundgren |
#info jlundgren is Jeanette Lundgren, CWMARS |
14:06 |
jlitrell |
#info jlitrell is Jake Litrell, MassLNC |
14:06 |
kdemey |
#info kdemey is kathy demey from Calvin College |
14:07 |
kmlussier |
Since the action items were all in yboston's hands, I want to skip to updates from subgroup leaders. Do we have a list of subgroup leaders somewhere? |
14:08 |
kmlussier |
#info Agenda is available at http://wiki.evergreen-ils.org/doku.php?id=evergreen_for_academics:2015-10-29 |
14:11 |
kmlussier |
OK, I'll wait for yboston on that one. I think I can, at least, handle the agenda items on meeting times. |
14:11 |
kmlussier |
#topic Best use of Academic Interest Group meeting time |
14:12 |
kmlussier |
It looks like the group has already moved from monthly to quarterly, but one of the ideas yboston posted on the agenda was to perhaps pick a specific topic to discuss at each meeting. |
14:13 |
kdemey |
i like that idea |
14:13 |
yboston |
buenas tardes |
14:13 |
mdriscoll |
I think that would be useful |
14:13 |
kmlussier |
yboston: Yay! I've been floundering in your absence. We're talking about your idea to pick a topic to discuss at each meeting. |
14:13 |
yboston |
let me get y bearings, keep going a bit longer without me |
14:14 |
yboston |
OK, I am ready |
14:14 |
kmlussier |
yboston: Do you remember how I can hand meeting controls over to you? |
14:14 |
yboston |
I read what I missed |
14:15 |
yboston |
lets stay on the topic of picking a meeting topic in the future |
14:15 |
kmlussier |
I also give a general +1 to specific topics. I haven't been involved in the meetings in a while, but I think it would help give us some focus. |
14:15 |
yboston |
kmlussier: I don't know how to pass control |
14:15 |
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jlitrell2 joined #evergreen |
14:16 |
yboston |
do thers have interest in having meeting topics? |
14:17 |
kmlussier |
The folks from MassLNC have recently been having some local discussions regarding academic reserves. I would be up for a meeting on that topic at some point in the future. |
14:17 |
kmlussier |
#chair yboston |
14:17 |
pinesol_green |
Current chairs: kmlussier yboston |
14:17 |
yboston |
also for a future meeting, I would ask poeple on the general mailing list to weigh in on picking a topic, so we geet more feedback |
14:17 |
yboston |
kmlussier: thanks |
14:18 |
kmlussier |
yboston: So maybe an email could go out after today's meeting to see what topics people are interested in? |
14:19 |
yboston |
kmlussier: I like that idea, but we may also want to ask about how often to meet on the list |
14:20 |
kdemey |
kmlussier: good idea. give us time to think and get feedback from our colleagues |
14:20 |
yboston |
not sure it if should be two seprate emails to ask feednack for topics AND to ask for feedback on how oftten to meet/when shoudl our next meeting be? |
14:20 |
kmlussier |
I'm inclined to go with one email. |
14:20 |
yboston |
thanks |
14:21 |
jihpringle |
I vote for one email too |
14:21 |
yboston |
thanks |
14:21 |
kdemey |
how do we make sure our email is known? |
14:21 |
yboston |
here a draft action item: send out an email to the general list to solicit topics to focus on for next group meeting; and also ask how often to meet (monthly/querterly/ect) |
14:22 |
kmlussier |
kdemey: The email should probably go out on the open-ils-general list. |
14:22 |
yboston |
kdemey: are you signed up to the EG general mailing list? if so, you would get a copy of the email |
14:23 |
kdemey |
yboston: i don't believe i'm signed up. i can ask for particulars from the evergreen team here |
14:25 |
yboston |
kdemey: as an alternative you can send me your email, others too, and I will try to remember to BCC you academics related emails to you too |
14:25 |
jeff |
#link https://evergreen-ils.org/communicate/mailing-lists/ More info on the various Evergreen mailing lists can be found here. |
14:26 |
kmlussier |
kdemey: But I would still recommend signing up for the general list because it might send other useful emails your way. :) |
14:26 |
yboston |
I do strongly recommend that folks sing up at list for the general list digest; and just keep a look out for subjects that deal with acadmics stuff |
14:26 |
yboston |
or other topics that may interest you |
14:26 |
yboston |
in theory those that do not want to sign up could list their emails on the academics wiki page, which any can edit |
14:27 |
kdemey |
yboston: i'm sure dan wells and remington steed here at calvin can help me with that. i'm brand new to evergreen for academics! |
14:27 |
yboston |
this reminds me of the concern of the dozens of folks that are interested in EG acedmics issues, but are not on the general list |
14:28 |
yboston |
kdemey: we are big fans of both of them |
14:28 |
kmlussier |
kdemey: Welcome! |
14:28 |
kdemey |
yes, remy and dan are great guys!! |
14:29 |
kmlussier |
yboston: Do you need somebody to take that action item? |
14:29 |
yboston |
no, I'll send out the letter |
14:30 |
yboston |
#action yboston will send out an email to the general list to solicit topics to focus on for next group meeting; and also ask how often to meet (monthly/querterly/ect) |
14:30 |
yboston |
what I could use now is 1) feedback on what topisc to suggest in that email (I could just use the ones listed on our wiki page http://wiki.evergreen-ils.org/doku.php?id=evergreen_for_academics) |
14:31 |
yboston |
2) suggetsions for how long to wait for the next meeting |
14:31 |
kmlussier |
1) reserves & authorities are the first that come to mind for me. |
14:31 |
mdriscoll |
Topic suggestions: inventory functionality, improving in-house use functionality, course reserves, patron loading, exporting citations in the catalog |
14:31 |
yboston |
for today's agenda I had these example topics: EG reserves, authorities, batch patron loading |
14:32 |
kmlussier |
2) I like quarterly |
14:32 |
yboston |
BTW, in theory we could try a primary topic for a meeting, and a back up topic if time permits |
14:32 |
kmlussier |
Though, if we're doing specific topics, we may be able to do the meetings more frequently. |
14:32 |
yboston |
kmlussier: excelent point |
14:33 |
mdriscoll |
I like the idea of monthly meetings, expecially if sending out an agenda spurs interest |
14:33 |
kmlussier |
yboston: It might also be good for an interested person to take charge of the planning for a particular meeting. So that it's not all on you. |
14:33 |
yboston |
kmlussier: good idea |
14:34 |
yboston |
I would be interested in goign back to monthly or every other month when we have topics lined up |
14:34 |
kmlussier |
mdriscoll: Exporting citations. That's a good one! |
14:34 |
mdriscoll |
Someone asked the other day |
14:35 |
yboston |
what we can do is leave the meetings occuring monthly, but every month one of us can email the list to solicit a topic and a helper on top of me |
14:36 |
kdemey |
i would vote for monthly, also |
14:36 |
yboston |
or a variaiton on that |
14:36 |
jihpringle |
I like the ideas of having an interested person do the planning and lead the topic and holding the meetings every other month |
14:37 |
|
HoloIRCUser3 joined #evergreen |
14:37 |
mdriscoll |
I volunteer to help plan a meeting to talk about patron loading |
14:37 |
yboston |
mdriscoll: thanks |
14:38 |
mdriscoll |
I'll also add some stuff on the wiki regarding citations, inventory, and in-house use improvements |
14:38 |
yboston |
so for now monthly and every other month have supporters, at least more than quarterly |
14:39 |
yboston |
though, I got some feedback that we should meet less int he summer, since a lot of people tend to eb un avialable |
14:39 |
kdemey |
less often in the summer seems to make sense |
14:39 |
jihpringle |
agreed |
14:40 |
kmlussier |
I can volunteer to help plan a meeting on course reserves |
14:40 |
yboston |
can I get a quick vote to see if we should try to meet in November or if we should wait for December? |
14:41 |
yboston |
I personally am interested in November |
14:41 |
mdriscoll |
I'm good with November too |
14:43 |
kdemey |
November |
14:45 |
kmlussier |
yboston: +1 to November |
14:45 |
yboston |
thanks |
14:46 |
yboston |
if we stuck to our usual schedule of the second week of the month, we would meet on Thursday, November 12 - 2 PM EST |
14:46 |
yboston |
BTW, I am open to pickign a differnt day or time, though it should be at 2 PM EST or later for the sake of west coast folks |
14:47 |
yboston |
should I go ahead and add the meeting for that date? then we can turn to the list for topic ideas? |
14:47 |
kdemey |
nov. 12 works for me! |
14:47 |
jlundgren |
Nov 12th 2pm works for me |
14:48 |
kmlussier |
yboston: It doesn't work for me, but that's okay. I don't need to be here as long as the topic isn't reserves. |
14:48 |
kdemey |
kmlussier: nov. 19 better for you? |
14:49 |
yboston |
kmlussier: that is too bad, but I can't guarantee just yet what the topic will be yut, but I feel the meeting organizer reserves soem rights :) |
14:50 |
mdriscoll |
Some of us will be talking about Syrup at the Hackaway so will have some momentum. It might be good to tackle that topic soonish |
14:50 |
yboston |
we can agree to make reserves the second meeting topic, and we can pick a differnt topic for November |
14:50 |
yboston |
mdriscoll: that is a good point |
14:50 |
yboston |
lets flip this around |
14:50 |
kmlussier |
November 19 is better at the moment, but I have another meeting I'm scheduling right now via Doodle that might land on that date. |
14:51 |
yboston |
lets shoot to tlak about reserves sometime in November, with a date to be determined. we can ask on the list |
14:51 |
jihpringle |
Acq interest group is meeting November 12th |
14:52 |
kmlussier |
jihpringle: Nice catch! |
14:52 |
yboston |
we can send a separet email to the list to pick a topic and time for the Decmeber/January meetng |
14:52 |
mdriscoll |
The community calendar says there is a Evergreen Oversite board meeting on the 19th |
14:52 |
yboston |
all of those meeting shoudl end at 3 PM |
14:52 |
kmlussier |
Sounds like a Doodle poll is in order. |
14:52 |
yboston |
specially if they see there is a meeting right after theirs |
14:52 |
yboston |
kmlussier: yes |
14:53 |
yboston |
though, I would like to give defference to those here to decide the first topic, which sounds like it might be reserves from the comments of those that are here |
14:54 |
yboston |
BTW, I don't see anything wrong with talking about reserves in November and again a couple of months later |
14:54 |
yboston |
assuming we put it to a vote |
14:54 |
mdriscoll |
I'm ok with leaving reserves for December if that's better for kmlussier. |
14:55 |
kmlussier |
Yeah, I keep thinking about that. December might actually be better, not just because of my schedule, but we may have more solid ideas at that time. |
14:55 |
kmlussier |
If others are interested in the topic, that is. |
14:57 |
yboston |
I don't ahve a preference for when to cover resreves, but would liek to accomodate kmlussier |
14:58 |
kmlussier |
yboston: I can plan on talking about it in December if you put the email out and find there is interest in it. That will give you the flexibility to schedule a November meeting that works well for everyone else. |
14:59 |
kmlussier |
It looks like the 12th is out anyway due to the acq interest group meeting. |
14:59 |
kmlussier |
jihpringle: Do you know what time that meeting is? I can put it on the community calendar. |
15:00 |
kmlussier |
I saw the email go out, but I must have deleted it. |
15:00 |
jihpringle |
1pm EST |
15:01 |
yboston |
in theory we could still meet at 2 PM, but they might want more than an hour, which is fine |
15:01 |
jihpringle |
Christineb added it to the calendar yesterday |
15:02 |
yboston |
which calendar? |
15:03 |
jihpringle |
http://wiki.evergreen-ils.org/doku.php?id=calendar:start |
15:03 |
yboston |
for some reason it was not showing up in my calendar, I see it now |
15:03 |
kmlussier |
jihpringle: You're right. I was looking for it on the community calendar. I'll have to remember to follow that calendar. |
15:04 |
yboston |
it is 3 Pm, so we should probably start wrapping up |
15:04 |
|
HoloIRCUser2 joined #evergreen |
15:04 |
yboston |
to recap, as far as I can remember |
15:04 |
yboston |
we want to try to meet in November |
15:05 |
yboston |
I need to step away from my desk for a minute |
15:07 |
yboston |
my apoliges, it was not a fire related issue |
15:07 |
yboston |
like I was saying… we want to meeet in November and December (monthly), but we need to decide a date.time and a topic for each meeting |
15:08 |
yboston |
I wil send out an email to the list |
15:08 |
yboston |
any final comments or quesitons? |
15:08 |
kdemey |
yboston: thank-you. signing off |
15:09 |
yboston |
OK, thank you all for coming |
15:10 |
yboston |
#endmeeting |
15:10 |
pinesol_green |
Meeting ended Thu Oct 29 15:10:03 2015 US/Eastern. Information about MeetBot at http://wiki.debian.org/MeetBot . (v 0.1.4) |
15:10 |
pinesol_green |
Minutes: http://evergreen-ils.org/meetings/evergreen/2015/evergreen.2015-10-29-14.04.html |
15:10 |
pinesol_green |
Minutes (text): http://evergreen-ils.org/meetings/evergreen/2015/evergreen.2015-10-29-14.04.txt |
15:10 |
pinesol_green |
Log: http://evergreen-ils.org/meetings/evergreen/2015/evergreen.2015-10-29-14.04.log.html |
15:10 |
kmlussier |
yboston++ |
15:11 |
kmlussier |
jihpringle: Do you have the URL for the Google calendar that's being used for the acq interest group? I usually track the eg calendars directly in Google rather than going to the page on the wiki. |
15:13 |
jihpringle |
kmlussier: https://calendar.google.com/calendar/embed?src=k75m6gidbikb0ne4kh8u3elg34%40group.calendar.google.com&ctz=America/Vancouver |
15:13 |
jihpringle |
let me know if that's not what you need |
15:13 |
kmlussier |
jihpringle: Great! Thanks! It's exactly what I needed. :) |
15:13 |
kmlussier |
jihpringle++ |
15:26 |
Stompro |
Sigh, a seperate hold notification preference per hold request is really a pain. I wish it was just for the usr. |
15:31 |
berick |
Stompro: you are not the first to feel this way |
15:32 |
jeff |
Yep. |
15:33 |
jeff |
We've (mostly) implemented it that way locally, but I'd love to have it built-in. |
15:33 |
kmlussier |
I understand the 'feature' that allows people to have different hold contact information depending on the hold, but I've heard that comment so many times I start to wonder if we should just switch. |
15:33 |
jeff |
Especially when I run into a corner case where the local hack breaks. :-) |
15:35 |
kmlussier |
Or, if we keep it the way it is, have a nice prompt to update all holds when a user's phone number is updated. |
15:47 |
kmlussier |
@dessert |
15:47 |
* pinesol_green |
grabs some Boston Cream doughnuts for kmlussier |
16:36 |
mmorgan |
We get lots of email replies to our sms hold notifications. Is there a way to change the action trigger template to prevent replies? |
16:55 |
jeffdavis |
mmorgan: not sure about SMS specifically, but in our email notice templates, the From header is set to a noreply address (emails to that address are silently discarded). The actual sending address is specified by an org setting (org.bounced_emails), so we can direct bounce notifications to specific libraries to indicate that a patron has an invalid email or whatever. |
16:57 |
jeffdavis |
not sure that made sense, perhaps I should go get that coffee |
16:59 |
mmorgan |
jeffdavis: A lot of it did make sense :) |
17:01 |
mmorgan |
We use the bounced emails setting to send the undeliverable emails and patron responses directly to the libraries. |
17:02 |
mmorgan |
But for the sms, there's not enough information in the replies for anyone to act on. So we'd rather prevent replies. |
17:05 |
mmorgan |
I'll look into the no reply email address. I wonder if that is enough to inform patrons know that their replies won't be seen. |
17:05 |
mmorgan |
jeffdavis++ |
17:06 |
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