| Time |
Nick |
Message |
| 04:53 |
pinesol_green |
Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html> |
| 05:11 |
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| 05:11 |
jane_1 |
HHello....need help... regarding in OPAC internal error 500 |
| 05:12 |
jane_1 |
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Apache/2.2.22 (Ubuntu) Server at 10.0.0.120 Port 80 |
| 05:12 |
jane_1 |
I hope someone is online at this moment |
| 05:35 |
jane_1 |
pleeeaasssee guys I am badly needed all of you |
| 06:09 |
jane_1 |
hello? |
| 06:24 |
jane_1 |
Anyway.... please response guys asap http://paste.evergreen-ils.org/27 |
| 06:25 |
jane_1 |
additional info distro is 12.04 ubuntu Evergreen 2.5.4 opensrf 2.2.2 |
| 07:01 |
jane_1 |
still noone online |
| 07:33 |
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| 07:33 |
jane_1 |
Hello??? |
| 07:42 |
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| 08:47 |
asimon |
The ou entry screen does not accept an email address with a hyphen, Is this a bug, or is there a special way of entering an email address with a hyphen? Escaping the hyphen with a backslash does not work, nor does enclosing the email address in quotes. |
| 08:49 |
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| 09:10 |
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| 09:13 |
Dyrcona |
Well, the 2.6 upgrade sucks. Plan on all the reingest causing problems and taking hours. |
| 09:14 |
Dyrcona |
Ours hasn't finished. I had to stop the reingest runs as it was interfering with everything that touches bibs. |
| 09:15 |
Dyrcona |
I swear it never took that long in training or development, but those databases aren't as busy even if they are on a wimpier server. |
| 09:16 |
Dyrcona |
Well, that's my complaint of the morning. I'll be back later for more complaining, I'm sure. ;) |
| 09:16 |
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| 09:24 |
mrpeters |
anyone replicating multiple Evergreen *databases* with slony, using the same nodes (database servers)? I thought unique set/table id's would do the job, but it looks like the table name can't exist in multiple sets. anyone run into this? (<stdin>:15: PGRES_FATAL_ERROR lock table "_replication".sl_config_lock;select "_replication".setAddTable(2, 2, 'acq.acq_lineitem_history', 'acq_lineitem_history_pkey', 'Table acq.acq_lineit |
| 09:39 |
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| 09:41 |
asimon |
The ou entry screen does not accept an email address with a hyphen. Is this a bug, or is there a special way of entering an email address with a hyphen? Escaping the hyphen with a backslash does not work, nor does enclosing the email address in quotes. |
| 09:43 |
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| 09:55 |
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| 09:56 |
jane_1 |
does anyone here have a link regarding autogen.sh -u how to troubleshoot this? |
| 10:00 |
jl- |
jane_1: what's error are you getting? in the past I had to reboot the server entirely when it wouldn't autogen |
| 10:02 |
jane_1 |
Not connected on the network |
| 10:02 |
jane_1 |
sorry not connected to the network |
| 10:02 |
jl- |
yeah, try rebooting it |
| 10:03 |
jl- |
and then start it like this |
| 10:03 |
jl- |
http://docs.evergreen-ils.org/2.3/_starting_evergreen.html |
| 10:03 |
jl- |
or try ./autogen.sh -c /openils/conf/opensrf_core.xml -u |
| 10:03 |
jl- |
first |
| 10:07 |
jane_1 |
may apache status [FAIL] |
| 10:09 |
jl- |
did you reboot? and then startup as described in the link? |
| 10:09 |
jl- |
http://docs.evergreen-ils.org/2.3/_starting_evergreen.html |
| 10:10 |
jane_1 |
nope... |
| 10:11 |
jl- |
try that |
| 10:12 |
jane_1 |
rebooting |
| 10:16 |
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| 10:17 |
collum |
asimon: I got a 'the value entered is not valid' error when entering an email address with a hyphen in the ou screen, but it did allow me to save it. |
| 10:19 |
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| 10:20 |
jane_1 |
How to edit the sample website of evergreen sorry I am new in Linux... totally new |
| 10:21 |
jane_1 |
If I want to customize the website of evergreen... |
| 10:21 |
jane_1 |
how? |
| 10:27 |
jl- |
customizations should be done in this css mostly |
| 10:28 |
jl- |
http://wiki.evergreen-ils.org/doku.php?id=evergreen-admin:customizations:opac |
| 10:33 |
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| 10:33 |
jane_1 |
I just want to remove the LINK 1 ~ LINK 5 on the bottom and top... and replace the logo of Evevgreen on the top |
| 10:33 |
jane_1 |
I like the color green |
| 10:34 |
kmlussier |
jane_1: http://docs.evergreen-ils.org/2.6/_designing_your_catalog.html#_media_file_locations_in_the_public_interface has that info. |
| 10:35 |
mrpeters |
for the logs -- multiple config files, with unique node id's/names and specifying --config is the way to replicate multiple DB's -- just modify the name of the "replication" schema in slon_tools.conf to something unique. |
| 10:35 |
jane_1 |
I use gedit and get me error on public OPAC. |
| 10:35 |
jane_1 |
500: Internal Server Error |
| 10:36 |
jl- |
you didn't start it up? |
| 10:36 |
jane_1 |
I just edit the header and the footer.tt2 |
| 10:36 |
jane_1 |
I erase the <a href="http://example.com">[% l('Link 1') %]</a> <a href="http://example.com">[% l('Link 2') %]</a> <a href="http://example.com">[% l('Link 3') %]</a> <a href="http://example.com">[% l('Link 4') %]</a> <a href="http://example.com">[% l('Link 5') %]</a> |
| 10:37 |
jane_1 |
I use gedit to edit the footer and the header... |
| 10:39 |
kmlussier |
ericar: What is the language you were putting on wiki pages with outdated content? |
| 10:40 |
ericar |
kmlussier: I think the web team decided to keep it a bit open ended so I've been using "This Page May Need Updating or Revising" |
| 10:40 |
kmlussier |
ericar++ Thanks! |
| 10:41 |
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| 10:53 |
kmlussier |
jane_1: In looking at the files on my server, you should be editing opac/parts/topnav_links.tt2 for the links in the header. |
| 10:54 |
jane_1 |
I edit it... but it gives me 500: Internal Server Error. I tried to reboot but still it exist.. |
| 10:54 |
jane_1 |
before logging in Evergreen in STATUS: 500: Internal Server Error |
| 10:55 |
kmlussier |
jane_1: Or, better yet, create a local templates directory, copy the topnav_links.tt2 file over there, and make your edits. You would need to follow the instructions at http://docs.evergreen-ils.org/2.6/_designing_your_catalog.html#_configuring_the_custom_templates_directory_in_apache_8217_s_eg_conf |
| 10:55 |
Dyrcona |
jane_1: You broke something. Check the Apache error log on your server. |
| 10:55 |
jane_1 |
that link I was following and I don't know what part I make mistake |
| 10:56 |
jane_1 |
in Evergreen? |
| 10:56 |
jane_1 |
anyway I use 12.04 ubuntu and Evergreen 2.5.4 |
| 11:03 |
kmlussier |
jane_1: Did you have a chance to look at the apache logs as Dyrcona suggested? |
| 11:07 |
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| 11:07 |
jane_1 |
yes I see the error and I am trying to fix it.. the opac was back but my problem now is the HOLD in website, after I confirm the sample hold items it's stock.. |
| 11:07 |
jane_1 |
sorry for bad english.. |
| 11:09 |
jane_1 |
do you know guys what is theme manager? how to use this? |
| 11:15 |
kmlussier |
jane_1: We don't use themes in Evergreen anymore. The content on that wiki page is a bit outdated. |
| 11:16 |
* kmlussier |
added a warning this morning, but is tempted to delete the page. |
| 11:21 |
jane_1 |
in the tutorial of "http://docs.evergreen-ils.org/2.6/_designing_your_catalog.html#_configuring_the_custom_templates_directory_in_apache_8217_s_eg_conf" |
| 11:22 |
jane_1 |
I can't see the link of header.tt2 |
| 11:22 |
jane_1 |
I can't found |
| 11:22 |
jane_1 |
if i use gedit to edit it. is it ok? |
| 11:23 |
jane_1 |
sorry wrong links "http://docs.evergreen-ils.org/2.6/_designing_your_catalog.html#_configuring_the_custom_templates_directory_in_apache_8217_s_eg_conf" |
| 11:23 |
kmlussier |
jane_1: What the docs there are showing you is how to create a custom directory in place of the stock templates directory and teach apache how to look at that template directory for local customizations. |
| 11:24 |
kmlussier |
jane_1: You then need to copy over any files from the templates directory that you want to customize locally. |
| 11:25 |
kmlussier |
jane_1: But, as I mentioned above, I don't think you want to edit the header.tt2 file to change those links. From what I can tell looking at my own files, you want to edit opac/parts/topnav_links.tt2. |
| 11:27 |
jane_1 |
is it ok to remove those links in footer.tt2 abd topnav? I mean I will just delete the code Link 1 ~ Link 5 so when I open evergreen I won't see those link again. |
| 11:30 |
kmlussier |
jane_1: I don't know. I've never tried removing them, just changing them. Somebody else in here might know if the catalog expects a link to be there. |
| 11:31 |
jane_1 |
then do you know how to visible = false this links? |
| 11:37 |
kmlussier |
jane_1: There is a .hide_me and .hidden css class that you might be able to use. |
| 11:50 |
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| 11:51 |
frank_____ |
hi all, does someone know which scripts do I have tu run tu restore the hold's tables? |
| 12:00 |
Dyrcona |
frank_____: Start by looking in Open-ILS/src/sql/Pg/090.schema.action.sql |
| 12:09 |
jane_1 |
Guys it work thank you so much KM... I wish I worked in evergreen too so that I can help others... |
| 12:09 |
kmlussier |
jane_1: Glad it worked out for you. :) |
| 12:10 |
jane_1 |
yea... I can now easily link some links now. :) I am now ready for demo 2morrow... anyway I'm asian.. |
| 12:15 |
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| 13:09 |
sseng |
Question: can entries exists in metabib.browse_entry that does not link to a bib via metabib.browse_entry_def_map or that doesn't link to an authority record via metabib.browse_entry_simple_heading_map? |
| 13:12 |
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| 13:19 |
eeevil |
sseng: yes, they can exist |
| 13:22 |
sseng |
eeevil: oh ok. then, how does one trace where it comes from? ( assuming can only trace to origin via the browse_entry_def_map or browse_entry_simple_heading_map) |
| 13:22 |
eeevil |
sseng: in practice, the percentage of that table that's "junk" should be very small, and the cost to keep it perfectly trimmed is too high to pay during record ingest. a out-of-band cleanup would be very simple if you're really in a situation where a significant portion of the the data is orphaned, though |
| 13:23 |
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| 13:23 |
eeevil |
sseng: you don't trace where it comes from. it's a table full of unique strings. other things point at the IDs and say "I use that" |
| 13:24 |
eeevil |
think of it as a fact table in a BI-style schema |
| 13:25 |
eeevil |
er, sorry dimension table |
| 13:25 |
eeevil |
and the browse_entry_def_map and browse_entry_simple_heading_map are fact tables |
| 13:26 |
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| 13:27 |
sseng |
eeevil: oh ok. by tracing i was thinking more of what bib record or what authority record created the entries in browse_entry (from looking at browse_entry_def_map and browse_entry_simple_heading_map) |
| 13:28 |
eeevil |
I understand. which created the row isn't a question that those tables can answer -- the first inserter isn't important to the role of the data, IOW |
| 13:33 |
sseng |
eeevil: i see. (srry, fixated on where the browse_entry came from). from what you mentiond earlier, I undertand it is safe to delete "orphaned" entries in the browse_entry table. thanks for your help!! |
| 13:33 |
eeevil |
sseng: np, and it is totally safe |
| 13:38 |
jl- |
I'm nearing the 1 million bib mark, any ideas when the db gets too big for good performance? |
| 13:38 |
jl- |
single server 4GB Ram, 1 core |
| 13:44 |
Dyrcona |
jl-: You're running everything on that one server? |
| 13:46 |
Dyrcona |
Anyway, I definitely would not use something that small for production. |
| 13:46 |
jl- |
Dyrcona: currently yes |
| 13:46 |
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| 13:47 |
jl- |
I can up the ram and give it more cores |
| 13:47 |
jl- |
splitting up into 2-3 servers is also optional |
| 13:47 |
jl- |
whichever makes the most sense |
| 13:48 |
Dyrcona |
jl-: I'd definitetly put the database on its own server, preferably not virtualized, with SSD storage. |
| 13:48 |
Dyrcona |
For production, anywya. |
| 13:49 |
jl- |
Dyrcona: well I can use the existing DB and point a new server at it? |
| 13:50 |
Dyrcona |
On a development system, with very few people using, I tend to see out of memory issues and drones getting killed with just 4GB of RAM, when more than a couple of people use it at once. |
| 13:51 |
Dyrcona |
It's really hard to say what you need without knowing what your typical work load is, but I know you have a consortium of academic libraries. |
| 13:51 |
jl- |
right, it's still just a demo though, but ideally it would be a realistic demo |
| 13:52 |
jl- |
and I'm going to hand out logins for the staff client soon for staff to experiment |
| 13:52 |
jl- |
maybe I'll get away with upping the ram and cores for now |
| 13:53 |
Dyrcona |
We have approximately 1 million bibs, and we have 6GB and 6 cores configured on our training VM. |
| 13:54 |
jl- |
how does it run? |
| 13:54 |
Dyrcona |
We also have a separate database server for our training, test, and a development database, so we don't run postgres on the training vm. |
| 13:54 |
Dyrcona |
slower than production, but generally acceptable for the use that it gets. |
| 13:55 |
jl- |
is there a multi server tutorial? the official one is for all-in-one |
| 13:55 |
Dyrcona |
In production, you ideally want a database server with more than enough RAM to load your whole database at once. |
| 13:56 |
jl- |
geesh |
| 13:58 |
Dyrcona |
Note that I said "ideally," and it goes for any postgresql setup. |
| 14:04 |
Dyrcona |
jl-: There is some information on the wiki about setting up "bricks" as they are called. |
| 14:05 |
* dbs |
wonders how much SSD mitigates the RAM requirements for acceptable performance |
| 14:06 |
dbs |
Obviously, tons of RAM is always better, but SSD is still wayyy faster than spinning rust |
| 14:07 |
* Dyrcona |
uses spinning rust, but at least has configured RAID 1/0 of 140GB platters, for "better" performance. |
| 14:08 |
Dyrcona |
We have considered replacing the disks with SSDs but may wait until we get a new server. |
| 14:12 |
jl- |
we only have ssd |
| 14:13 |
jl- |
which is why I'll just ask for more ram and cores for now |
| 14:14 |
Dyrcona |
you should be all right for demo purposes. |
| 14:16 |
Dyrcona |
We have 9 people using our training server at this very minute and it is holding up. |
| 14:16 |
Dyrcona |
Acquisitions training, fwiw. |
| 14:19 |
jl- |
nice |
| 14:23 |
Dyrcona |
jl-: http://evergreen-ils.org/dokuwiki/doku.php?id=redhat_evergreen_cluster tells how to setup an Evergreen cluster with RedHat. I'm not sure how up to date this is. It looks pretty old to me. |
| 14:25 |
Dyrcona |
Searching for brick or cluster doesn't turn up much else of any use. |
| 14:29 |
jl- |
thanks |
| 14:30 |
jl- |
we're running eg on debian but the config files are probably in the same place |
| 14:35 |
Dyrcona |
jl-: You may want to check the documentation on evergreen-ils.org. There may be something there that isn't in the wiki. |
| 14:38 |
Dyrcona |
jl-: Yeah, the Evergreen stuff isn't that different. It's mostly the prerequisite installation and configuration that changes. |
| 14:40 |
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| 16:08 |
rjackson-isl |
exit |
| 16:08 |
rjackson-isl |
oops! - maybe stage left... |
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| 16:29 |
Bmagic |
In order for a hold to be targeted by the hold targeter, does the item need to be checked in at it's home library? Or can it be checked in at any branch and then get targeted for the next hold BEFORE it's routed to it's home branch? |
| 16:41 |
tsbere |
Bmagic: The latter |
| 16:43 |
Bmagic |
tsbere: does FIFO override that behavior? We are seeing branches inside the same system having to route the item back to home branch before it targets the hold back at the other branch again |
| 16:46 |
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| 16:49 |
mmorgan |
Bmagic: I'm not an expert, but I don't think FIFO would do that. Maybe age protection? Or a hold policy that limits transit range? |
| 16:52 |
tsbere |
Bmagic: Perhaps the holds were placed while the items were in transit? |
| 16:52 |
tsbere |
Or un-suspended during that period, maybe |
| 16:52 |
Bmagic |
tsbere: That is what I am starting to think |
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pinesol_green |
Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html> |
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