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| 02:38 |
jane_1 |
anyone here online again? |
| 02:39 |
jane_1 |
I have error regarding in client when they enter the hostname "10.0.0.119", they get the status message "There was an error testing this hostname." It happens on every computer in their facility. I check the cables and DNS but they are working fine.. please help |
| 02:40 |
jane_1 |
I've tried to login and make a request add in srfsh and it work's fine.... |
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| 04:17 |
bshum |
jane_1: if you click the add exception button, the next dialog might display the reason why it doesn't want to connect (my guess is mismatched or self-signed SSL certificate) |
| 04:18 |
* bshum |
disappears back into the darkness. |
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| 05:09 |
pinesol_green |
Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html> |
| 06:02 |
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* csharp |
imagines bshum disappearing like this: https://www.youtube.com/watch?v=_lPJ9J-6vDw |
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| 09:39 |
mrpeters |
know this is a random place to ask, but with the minds here I thought I'd take a stab at it. I have 3x 1080p 27" monitors on an AMD Radeon 7990 card with eyefinity desktop span. I am trying to hook up an additional 720p TV as a 4th monitor for various Nagios/Icinga dashboards, etc accross the room. I can have all 4 running, but only in a 4x1 span, and different resolutions. I'd like to have the 3x1 span as a "single" monitor |
| 09:42 |
tsbere |
mrpeters: In order to accomplish that you are going to either need a second video card (that plays nice with your existing one) or, er...yea, that is all I got for options. |
| 09:43 |
mrpeters |
tsbere: thats exactly what i thought too |
| 09:43 |
mrpeters |
would be fine if the other tv was 1080p, though, i still couldnt do the 3x1 with 1x1 on top like i want |
| 09:43 |
tsbere |
mrpeters: You could always find a crapbox that is set up to do nothing but show the dashboards, provided you don't need to interact with them normally. |
| 09:44 |
mrpeters |
shelf space by the TV is an issue. i have too many things from all of my years in racing :P |
| 09:44 |
tsbere |
micro-box that can be slapped on the back of the TV? |
| 09:44 |
mrpeters |
got to go to victory lane at Indianapolis with one of my designs last weekend though!!! |
| 09:44 |
mrpeters |
tsbere: i think videocard is the cheaper option |
| 09:44 |
mrpeters |
i have HDMI run through the wall, so i can go right out of video card into wall port and be in the mix |
| 09:45 |
tsbere |
mrpeters: Issue with videocard is keeping the system working with the added one. I had.....issues with Radeons and doing that in the past. They may have resolved them, but I doubt it. |
| 09:46 |
mrpeters |
question is -- with a second card do they have to go SLI |
| 09:46 |
mrpeters |
i dont want to wipe performance of the HD7990 by putting a lower card in |
| 09:46 |
tsbere |
Some of that is going to depend on your MB, other aspects include whether the drivers and memory space usage will play nice........ |
| 09:47 |
mrpeters |
yeah, always a concern |
| 09:47 |
tsbere |
but you don't want them to play *too* nice |
| 09:47 |
mrpeters |
RAM isnt an issue (32GB), motherboard is MSI, as are the video cards |
| 09:47 |
tsbere |
Otherwise you will run into the exact issue you have as the spanning latches onto the new card to force the added monitor in... |
| 09:48 |
mrpeters |
i7 -2700k |
| 09:48 |
tsbere |
mrpeters: *amount* of ram isn't an issue. *which parts are used by each video card* is. "Address block A-D is used by the primary card, the second card wants D-F, who gets control of D?" |
| 09:48 |
jboyer-isl |
mrpeters: since it's not like you'll be gaming with it, just grab a $40 USB video adapter at Best Buy. |
| 09:49 |
mrpeters |
jboyer-isl: you know, thats not a half bad idea |
| 09:50 |
mrpeters |
would help keep heat down too |
| 09:50 |
jboyer-isl |
And if it messes with gaming, pop it out |
| 09:51 |
tsbere |
jboyer-isl / mrpeters: I would still be careful. I have never had luck with competing video card drivers when AMD (or ATI as they used to be) cards were involved - The most memorable result I got was "the system crashed as soon as the second card tried to do anything and wouldn't boot again, even after removing the second card, until I restored from a backup" |
| 09:52 |
jboyer-isl |
Well that's nasty. Haven't hit anything that bad yet. |
| 09:52 |
tsbere |
I have gotten nearly that level of result with a USB one, though that one still booted into safe mode where I could remove the USB driver and fix things |
| 09:52 |
jboyer-isl |
So make some proper backups first, mrpeters. |
| 09:53 |
tsbere |
The best result I got was "3D games wouldn't work until I removed the extra card" >_> May not be an issue if you don't plan on playing 3D games |
| 09:54 |
mrpeters |
yeah, they don't play nice sometimes, i know |
| 09:54 |
mrpeters |
backups aren't an issue....my system drive is just windows and backed up multiple times a day |
| 09:57 |
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| 10:02 |
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| 10:17 |
mrpeters |
http://support.amd.com/en-us/kb-articles/Pages/gpu50-ati-eyefinity-display-configs.aspx --- hrmmmmm |
| 10:17 |
mrpeters |
that 3x1 Plus 1 Extended is JUST what i want |
| 10:19 |
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| 10:33 |
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| 10:38 |
tspindler |
i was looking at the biblio_record_entry_bucket_item table and see there is a column 'pos', it looks like it is all null in our database but I was wondering what it is supposed to do |
| 10:45 |
tsbere |
tspindler: In theory let you order the items....perhaps originally intended for bookbag ordering? |
| 10:46 |
Dyrcona |
tspindler: Practice shows it doesn't hurt to fill it with an integer or leave it null. |
| 10:47 |
tspindler |
tsbere, Drycona: thanks |
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| 11:02 |
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| 11:19 |
jlamb |
I am getting "Recieved No Data from Server" when I run the check in the install document. I am on Ubuntu 12.04. The version of openSRF 2.3.0. This is the link to my files https://drive.google.com/a/lcsdnv.com/folderview?id=0B_6wlkL7cZhOZkY4b2RqZzl6Nnc&usp=drive_web. |
| 11:19 |
jlamb |
Any help is a appreciated. |
| 11:21 |
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| 11:26 |
jlamb |
gotta run |
| 11:38 |
berick |
nice (indirect) EG reference on slashdot (Robin++) http://news-beta.slashdot.org/story/14/05/12/2159234/how-to-approve-the-use-of-open-source-on-the-job |
| 11:56 |
dbs |
wow, rri made it to slashdot! |
| 11:57 |
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| 11:58 |
dbs |
also, slashdot is still alive! :) |
| 12:07 |
mceraso |
Is there an easy SQL query that I can run to find out whether a patron received a hold notification via SMS? |
| 12:10 |
Bmagic |
mceraso: You need to know which event you have defined for that: select * from action_trigger.event_definition where name ~ 'SMS' . Then you can query the log of all of the events that have fired: select * from action_trigger.event where event_def = youreventid |
| 12:12 |
Bmagic |
Does anyone know if there is a rule that I can set in Evergreen to block patrons hold requests when they owe money? |
| 12:12 |
mmorgan |
mceraso: I've had some success with a quick and dirty query of the patron's email address from the action_trigger.event_output.data field. |
| 12:13 |
mmorgan |
of course, you'll get all their emailed notices unless you limit by create_time |
| 12:14 |
mceraso |
Bmagic and mmorgan: I will give both of those a try. Thank you for the advice :) |
| 12:15 |
mmorgan |
mceraso: Just remembered, you can also see triggered events from the client side, from the patron record. |
| 12:15 |
tsbere |
Bmagic: Patron Exceeds Fine Threshold standing penalty can be configured to block holds |
| 12:15 |
mceraso |
mmorgan: I tried looking there at first a there is an infinite loading message... |
| 12:15 |
Bmagic |
tsbere: under library settings editor? |
| 12:16 |
kmlussier |
Bmagic: Under Standing Penalties |
| 12:18 |
Bmagic |
kmlussier: tsbere: ah found it! thanks! |
| 12:19 |
kmlussier |
The Standing Penalties chapter of Evergreen in Action was never converted to the community docs. Seems like a good next candidate to convert since the community docs in this area are quite thin. |
| 12:20 |
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| 12:20 |
mmorgan |
mceraso: I had to wait awhile in the client, but it did finally load. On 2.4.4, that is. |
| 12:22 |
mceraso |
mmorgan: Yes, I just got it to display info. It does take some time (and I guess patience!) |
| 12:22 |
mceraso |
I'm still going to give the SQL a try and see what I can find, as well |
| 12:23 |
mmorgan |
yes, patience! |
| 12:23 |
mceraso |
:) |
| 12:25 |
Bmagic |
Another question: "REQUEST_HOLDS_OVERRIDE" says "* no longer applicable" -- I am hunting for a permission to allow staff to override the hold limit when placing holds for patrons |
| 12:27 |
Bmagic |
I am hunting for a permission to allow staff to override the hold limit when placing holds for a patron. I just realized that in IRC when I use the minus minus characters, it makes a comment that nobody can see? |
| 12:27 |
kmlussier |
Bmagic: I saw the comment. |
| 12:27 |
Bmagic |
oh good |
| 12:28 |
mmorgan |
Bmagic: If you're using the fine threshold, the perm should be PATRON_EXCEEDS_FINES.override |
| 12:28 |
Bmagic |
mmorgan: Are you referring to my question about overiding the hold limit? |
| 12:29 |
mmorgan |
Bmagic: Yes |
| 12:29 |
Bmagic |
mmorgan: The patron doesnt exceed fines but does exceed the hold limit. Are you saying that this permission also overrides the hold limit? |
| 12:30 |
mmorgan |
Ah, ok. Misunderstood. A moment ... |
| 12:32 |
mmorgan |
The PATRON_EXCEEDS_FINES.override won't work on the hold limit. I was looking for another PATRON_EXCEEDS_... permission |
| 12:32 |
tsbere |
Bmagic: At this point in time I do not believe that overriding hold restrictions is, generally, something that can be done. Even if you can get the hold into the system (PLACE_UNFILLABLE_HOLD, for example) the hold system won't actually fill it. |
| 12:32 |
Bmagic |
tsbere: thank you for checking that out |
| 12:33 |
mmorgan |
Bmagic: When you try to place a hold for a patron that has reached the hold limit, what message stops you? |
| 12:33 |
Bmagic |
mmorgan: that is a good question, I will find out |
| 12:34 |
tsbere |
mmorgan: Regardless of what message stops the user, the hold system doesn't really support "overrides" - And in some ways for good reasons. |
| 12:35 |
mmorgan |
tsbere: We almost always want the hold to succeed, even if it is unfillable at the moment. |
| 12:35 |
mmorgan |
Mostly, it will become fillable later. |
| 12:35 |
tsbere |
mmorgan: You say that, but I bet you really don't. :P |
| 12:36 |
mmorgan |
I bet I really do ;-) |
| 12:37 |
kmlussier |
In the case where a patron has reached their hold limit, that hold will eventually become fillable once some of their holds are fulfilled, won't it? |
| 12:38 |
mmorgan |
Yes, that's the point. We don't want to make them have to find the title again later when they've already found it. |
| 12:40 |
Dyrcona |
Very often the solution to one problem causes other problems. |
| 12:41 |
mmorgan |
That's true in life in general :) |
| 12:43 |
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| 12:59 |
Bmagic |
mmorgan: it took awhile to setup all of the variables but here it is Problem: The patron has reached the maximum number of holds |
| 13:01 |
Bmagic |
kmlussier: tsbere: Dyrcona: mmorgan: I also noticed that I was able to override the hold limit when I was logged in as the consortium admin. So there is some permission somewhere that makes this allowable |
| 13:02 |
mmorgan |
Bmagic: If you try the same thing in the staff client, you should get a block with the permission in caps with underscores, in red letters. That's the override permission that's needed. |
| 13:02 |
Bmagic |
mmorgan: sorry I didnt mention it before, but all of this is in context to the staff client |
| 13:02 |
Bmagic |
and I don't get the permission needed prompt |
| 13:03 |
Dyrcona |
Very often when you have the permission, you don't get the override prompt. |
| 13:04 |
* mmorgan |
has to run, back in an hour or so... |
| 13:04 |
Bmagic |
Dyrcona: the time that I was logged in as the circulation user for the branch in question: it did not allow me to override and it did not give me the required permission |
| 13:05 |
Dyrcona |
Right, but consortium admin can do everything, so Evergreen just goes on and does it. |
| 13:05 |
Dyrcona |
Your regular circ account probably doesn't have permission, and the override would fail. |
| 13:06 |
Bmagic |
Dyrcona: I am slowing getting this narrowed down. I have 2 accounts that can do it and one account that can't |
| 13:10 |
Bmagic |
Dyrcona: It might just be this: "REQUEST_HOLDS" |
| 13:10 |
Bmagic |
that permission is not granted to our circ staff |
| 13:11 |
Dyrcona |
Well, they would need it. |
| 13:11 |
Bmagic |
Dyrcona: nevermind, it was granted but a couple of parents on the grp tree higher |
| 13:13 |
yboston |
kmlussier: good suggestion about the "standing penalties" chapter, I can add it to the list of needs on this page http://evergreen-ils.org/dokuwiki/doku.php?id=evergreen-docs:todo |
| 13:14 |
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| 13:14 |
kmlussier |
Well, it really falls under that bottom heading.Everything from "controlling how holds are fulfilled" and later hasn't been added to the docs yet. |
| 13:15 |
yboston |
I added a mention to it, did you want to add mroe specifics, or explain to me again what you are trying tosay? |
| 13:17 |
kmlussier |
The chapters were converted in the order that they appear in the book. So if you look at the Table of Contents in the left sidebar of http://en.flossmanuals.net/evergreen-in-action/, everything through "Borrowing items" has been converted to the docs under System Configuration and Customization. |
| 13:18 |
kmlussier |
Everything from "Controlling how holds are fulfilled" and down still needs to be converted. |
| 13:23 |
yboston |
kmlussier: OK, thanks for the explenation |
| 13:35 |
Bmagic |
Dyrcona: There has got to be a line of code somewhere that tells me the permission needed to allow the override just like the system admin is allowed (everything at the system level) Holds.pm sub create_hold { ?? |
| 13:38 |
Bmagic |
Dyrcona: tsbere: or is the permission needed really just "everything" and there is not a permission defined for this exact situation (tsbere mentioned that earlier) |
| 13:39 |
Dyrcona |
Bmagic: mmorgan mentioned earlier that if you get the override window, it tells you the permission you need. |
| 13:39 |
tsbere |
Bmagic: The holds system does not, in general, handle overrides. Very specific ones only. |
| 13:41 |
tsbere |
Bmagic: I will say it is not an issue of permissions. It is an issue of the system not having code for the hold system to properly handle overrides. |
| 13:42 |
tsbere |
Bmagic: One of the only permissions you can give in this situation is the PLACE_UNFILLABLE_HOLD permission. You can't allow overrides of most specific events, just allow overriding of "the hold system said no" in general |
| 13:51 |
kmlussier |
yboston: I think your changes are live. I can see them. |
| 13:52 |
yboston |
kmlussier: I tried two browsers, and I cannot :( |
| 13:54 |
kmlussier |
yboston: Oh, you're right. I'm looking in the wrong place. |
| 14:06 |
kmlussier |
yboston: I made an edit in December that never made it to the Floss Manuals site and dbs made another change in January that never made it. All the previous edits are live. I'm not sure who has the authority to make them live. |
| 14:26 |
yboston |
kmlussier: should we ask the other authors to see if they know? |
| 14:35 |
gmcharlt |
kmlussier: yboston: or go to #flossmanuals |
| 14:36 |
kmlussier |
gmcharlt: Are they on freenode? |
| 14:36 |
gmcharlt |
yes |
| 14:37 |
yboston |
gmcharlt: I was not an original, so I would rather defer to someone that was, but I can start a thread on the DIG mailing list to find a volunteer to contact them |
| 14:37 |
mmorgan |
Bmagic: Did you find your permission? |
| 14:38 |
kmlussier |
gmcharlt: Do you log into every IRC channel on freenode? ;) |
| 14:38 |
gmcharlt |
kmlussier: it's more that I almost never /part from a channel I've joined |
| 14:39 |
kmlussier |
yboston: I'm on it. |
| 14:40 |
yboston |
kmlussier: cool |
| 14:51 |
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Mr_Mayor joined #evergreen |
| 14:51 |
Mr_Mayor |
Ok, so |
| 14:52 |
Mr_Mayor |
I see you can disallow the use of a branch as a hold pickup library, but I can't find the setting. Can anyone point me in the right direction? |
| 14:53 |
kmlussier |
Mr_Mayor: What version are you on? |
| 14:53 |
Mr_Mayor |
2.3.6. Is it only available in newer versions? |
| 14:53 |
kmlussier |
Yes, it's new. In either 2.5 or 2.6. |
| 14:54 |
* kmlussier |
checks the release notes |
| 14:54 |
Mr_Mayor |
Well darn. Thanks for the info kmlussier. |
| 14:54 |
kmlussier |
Mr_Mayor: It's in 2.5. So maybe not too long of a wait for you. |
| 14:55 |
Mr_Mayor |
Next upgrade it looks like we'll have that feature. |
| 14:55 |
Mr_Mayor |
Thanks again. |
| 14:58 |
* Dyrcona |
runs out of gas. |
| 14:59 |
Dyrcona |
It's no fun chasing down problems when you're the only one who has them. |
| 15:05 |
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| 15:07 |
kmlussier |
A question for berick, jihpringle, tspindler or anyone else conversant in acq. If you upload order records, does the system look at the default # of copies for that provider? Or is it expecting the number to come from the holdings field in the order record? |
| 15:13 |
berick |
kmlussier: looks like it relies solely on the quantity within the embedded holdings -- no default copies |
| 15:13 |
kmlussier |
berick: Ok, thanks for the verification! |
| 15:22 |
csharp |
Dyrcona: talking about the 2.6 DB upgrade still? |
| 15:23 |
Dyrcona |
csharp: No, apparently a two-year hangover from upgrading Ubuntu from 10.04 to 12.04. |
| 15:23 |
csharp |
ah |
| 15:24 |
Dyrcona |
Specifically bug 1306675 |
| 15:24 |
pinesol_green |
Launchpad bug 1306675 in Evergreen "Internal Server Errors Loading Templates" (affected: 1, heat: 6) [Undecided,Incomplete] https://launchpad.net/bugs/1306675 |
| 15:40 |
* Dyrcona |
wishes he could remember how he found obsolete packages on his laptop the other week and fixed them. |
| 15:41 |
kmlussier |
yboston: I didn't get an answer in #flossmanuals, but it looks like it has been updated. I think Robert did it. |
| 15:41 |
Dyrcona |
But, nothing on our production server looks like it is out of date. |
| 15:41 |
yboston |
yes, he sent me an email, and we worked on it |
| 15:41 |
yboston |
sorry, meant to update you |
| 15:41 |
jboyer-isl |
Dyrcona: I know it's not much help, but have you turned your logging up to debug to see what the locale is at that point? I assume that Locale::Maketext won't return a handle for a busted locale param. |
| 15:42 |
kmlussier |
yboston: Is that something anyone can do or is it something that requires special permission? |
| 15:43 |
Dyrcona |
jboyer-isl: Thing is, it fails once. You reload the page and it will work the second time. I'd expect it to be more consistent if it were just a missing locale. |
| 15:44 |
Dyrcona |
And no, I've not cranked the logging up because the log is so full as to be nearly useless now. |
| 15:44 |
Dyrcona |
We also go days without seeing it, then one day we'll have hundreds in the logs. |
| 15:44 |
jboyer-isl |
I didn't know if it would happen on your dev system also (though I imagine loading tons of pages repeatedly to try to trigger it would be no fun) |
| 15:45 |
jboyer-isl |
and I assume it's not limited to a particular brick? That would be too easy. |
| 15:45 |
Bmagic |
mmorgan: tsbere: PLACE_UNFILLABLE_HOLD did in fact give me the "You have permission to override some of the failed holds. Click Submit to override and place your hold on the selected items. " but when I click submit, nothing happens, lol |
| 15:45 |
Dyrcona |
jboyer-isl: Only in production. That's what is so baffling, and why I think it is an old upgrade issue. |
| 15:45 |
Dyrcona |
We don't have bricks. |
| 15:47 |
jboyer-isl |
So you have a single apache server, or are you doing something entirely different? |
| 15:48 |
Dyrcona |
1 apache server. |
| 15:50 |
jboyer-isl |
That sounds infuriating. :/ It's also not limited to any particular path? |
| 15:51 |
jboyer-isl |
(I noticed some have a referer, and some don |
| 15:51 |
jboyer-isl |
't in that bug ) |
| 15:53 |
Dyrcona |
Nope. It doesn't seem to be any particular URL. |
| 15:53 |
Dyrcona |
It also appears to happen with the staff client and with the OPAC. |
| 15:56 |
jboyer-isl |
It would be a mess to trawl through, but I suppose you could do a pg_dump --schema-only against your production and and a stock db and then diff them. I did something similar to find a bunch of missing indexes a while back. |
| 15:57 |
jboyer-isl |
Not sure how the output would be sorted to know if that would really work or not. |
| 16:06 |
mmorgan |
Bmagic: You may need to add an override permission to the system based on the penalty you applied to the patron. |
| 16:06 |
mmorgan |
If your penalty is PATRON_EXCEEDS_HOLD_LIMIT then try adding the permission PATRON_EXCEEDS_HOLD_LIMIT.override and assigning it to the staff user. |
| 16:07 |
mmorgan |
The exact text of your penalty may be different |
| 16:18 |
eeevil |
Dyrcona: what's your MaxRequestsPerChild in apache2.conf? |
| 16:18 |
* eeevil |
has a proto-theory |
| 16:20 |
Dyrcona |
eeevil: 1000 |
| 16:21 |
eeevil |
hrm... and MaxKeepAliveRequests is 100, I bet |
| 16:23 |
Dyrcona |
yes |
| 16:23 |
eeevil |
1000 is not that high, and 10x smaller than the default ... but, perhaps turn MaxRequestsPerChild down to 100. if nothing else, that may ameliorate the underlying cause, if it's something inside on of mod_* losing its mind after a while |
| 16:24 |
eeevil |
(which begs the question, does a apache reload or restart help, when you're in the middle of a bad day for those 500s?) |
| 16:24 |
Dyrcona |
eeevil: We'll give it a shot. We actually lowered MaxRequestsPerChild some time ago when our server was having memory issues. |
| 16:25 |
Dyrcona |
Not actually tried a reload in the middle of it. |
| 16:25 |
Dyrcona |
I don't usually find out until later. |
| 16:25 |
Dyrcona |
We haven't had any since 10:38 EDT. |
| 16:29 |
Bmagic |
When you load the patron in the staff client, does the system recalculate the patron penalties? |
| 16:29 |
Bmagic |
It would appear that it does not |
| 16:45 |
mmorgan |
Bmagic: I have seen penalties recalculated when loading or reloading a patron in the client. The maximum fines threshhold will recalculate. |
| 16:47 |
Bmagic |
mmorgan: I would expect it to add the PATRON_EXCEEDS_FINES_FOR_HOLDS penalty based on the rules that I setup but it does not |
| 16:49 |
Dyrcona |
Bmagic mmorgan: I can tell you that it will recalculate penalties if you add a bill to a patron. I don't think just loading a patron will recalculate penalties. |
| 16:50 |
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| 16:51 |
mmorgan |
If you pay a bill, bringing the patron below the threshold, that will recalculate. |
| 16:51 |
Dyrcona |
Yeah, that too. |
| 16:51 |
Dyrcona |
I think you have to add or remove/pay a bill, though. |
| 16:52 |
pinesol_green |
Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html> |
| 16:52 |
Dyrcona |
I don't think anything else causes the penalties to recalculate, unless there is a magical option that I'm over looking. |
| 16:52 |
Bmagic |
Drycona: mmorgan: I am having a heck of a time getting that penality applied. I can apply it manually and it blocks the holds like I would expect. I also have PATRON_EXCEEDS_FINES setup under all of the same circumstances and that one gets applied. I dont get it |
| 16:52 |
mmorgan |
I have removed the penalty from the Messages area of the patron record, and reloaded the patron and the penalty is reapplied. |
| 16:52 |
phasefx |
the Refresh button causes penalties to recalculate |
| 16:53 |
Dyrcona |
phasefx++ |
| 16:53 |
mmorgan |
Bmagic: I believe there are some penalties that are managed by the system, but not all of them. |
| 16:54 |
Bmagic |
Then I have a setting screwed up somewhere and the system doesnt think that PATRON_EXCEEDS_FINES_FOR_HOLDS needs to apply to this patron when I clearly see that it does need to be applied |
| 16:54 |
mmorgan |
max fines is one. Did you add the PATRON_EXCEEDS_FINES_FOR_HOLDS penalty to the system? |
| 16:55 |
mmorgan |
Can't locate it right now, but I think I have seen documentation that it's the low numbered penalties that are system maintained, maybe below id 10? |
| 16:58 |
yboston |
kmlussier: I don't know if it requires special permission. I ssume it odes. I wil ask him |
| 16:59 |
kmlussier |
yboston: No, that's not necessary. I was just curious. |
| 16:59 |
yboston |
OK |
| 17:05 |
kmlussier |
Bmagic: Sorry if I missed it in the scrollback, but when you set up the threhold, where did you set it up? I know you added a Standing Penalty Type, and I'm guessing you added something to Group Penalty Threhold, but did you do anything else? |
| 17:06 |
kmlussier |
I've never set up a new penalty, but it seems like something else must happen on the backend with the PATRON_EXCEEDS_FINES penalty so that the system knows when to apply the penalty. |
| 17:19 |
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| 17:21 |
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| 17:28 |
Bmagic |
kmlussier: we have ID 102 - PATRON_EXCEEDS_FINES_FOR_HOLDS. Then for this branch, I setup that group penalty threshold for group: Patrons, threshold: 1.99. That is all I did |
| 17:30 |
bshum |
Sounds custom to me. |
| 17:30 |
kmlussier |
Bmagic: Like I said, I've never created a new penalthy before, but it seems like there is something else that works with the PATRON_EXCEEDS_FINES penalty. Because there is nothing in those settings that says "apply this penalty when the fines meet that threshold." |
| 17:30 |
bshum |
There is a SQL function for calculating patron penalties. |
| 17:30 |
bshum |
We had to modify it to handle things like counting losts, etc. |
| 17:31 |
bshum |
Any new penalties you create would be manually created unless you changed the function to account for it. |
| 17:31 |
bshum |
(aka, new feature) |
| 17:32 |
bshum |
https://bugs.launchpad.net/evergreen/+bug/1154258 as an example where we added lost max penalty to the defaults. |
| 17:32 |
pinesol_green |
Launchpad bug 1154258 in Evergreen "Patron blocking by lost items and include lost as items out" (affected: 2, heat: 12) [Wishlist,Fix released] |
| 17:32 |
kmlussier |
Bmagic: Is there a reason that you don't want to add holds as a block to the existing PATRON_EXCEEDS_FINES penalty? |
| 17:32 |
kmlussier |
Instead of creating a new one. |
| 17:48 |
* kmlussier |
needs to disappear. |
| 17:48 |
kmlussier |
Have a nice night! |
| 21:22 |
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