| Time |
Nick |
Message |
| 00:17 |
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atS_jay joined #evergreen |
| 00:17 |
atS_jay |
Hello....I have problem in evergreen after I install it. I have 3 |
| 00:18 |
atS_jay |
I have 2.3.9 version I have problem regarding in check out item |
| 00:29 |
atS_jay |
hello??? |
| 00:45 |
paxed |
most people in here are in the US or Canada, and are most likely asleep. |
| 01:01 |
atS_jay |
can u help me? |
| 01:06 |
atS_jay |
I have problem when I checkout items in 2.3.9 "Network or server failure. Please check your Internet connection to 119.93.106.220 and choose Retry Network. If you need to enter Offline Mode, choose Ignore Errors in this and subsequent dialogs. If you believe this error is due to a bug in Evergreen and not network problems, please contact your help desk or friendly Evergreen administrators, and give them this information: meth |
| 03:04 |
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mika__ joined #evergreen |
| 03:04 |
mika__ |
hello? |
| 06:59 |
mika__ |
hello? |
| 07:00 |
mika__ |
I have problem when installing evergreen |
| 07:01 |
mika__ |
2.5.4 after this command "PATH=/openils/bin:$PATH ./configure --prefix=/openils --sysconfdir=/openils/conf" |
| 07:02 |
mika__ |
and type the word "make" the error is "/usr/bin/ld: cannot find -ldbdpgsql collect2: error: ld returned 1 exit status" |
| 07:02 |
mika__ |
I've tried everything hope someone is awake.. :( |
| 07:11 |
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timlaptop joined #evergreen |
| 07:13 |
mika__ |
noone here yet? |
| 07:19 |
dbs |
mika__: what linux distribution? |
| 07:20 |
mika__ |
14.04 |
| 07:21 |
dbs |
hmm. You ran the Makefile.install for Evergreen? |
| 07:21 |
dbs |
You have to install the prereqs when you install OpenSRF, and then again once you start on Evergreen |
| 07:22 |
dbs |
that error suggests that the package that supplies libdbd-pgsql wasn't installed |
| 07:22 |
mika__ |
I don't encounter a problem when installing opensrf only in evergreen |
| 07:23 |
dbs |
However... I'm not 100% sure that 14.04 was tested with Evergreen 2.5, because we released 2.5 back in the fall and 14.04 only became stable last month |
| 07:23 |
mika__ |
what should I do? |
| 07:23 |
dbs |
I know we tested with Evergreen 2.6 |
| 07:23 |
mika__ |
so should i remove the 2.5.4? |
| 07:24 |
dbs |
What Makefile.install target did you use for Evergreen 2.5? |
| 07:24 |
mika__ |
I M just following the tutorial in there web.. i think Path: /openils/Bin |
| 07:24 |
mika__ |
PATH=/openils/bin:$PATH ./configure --prefix=/openils --sysconfdir=/openils/conf |
| 07:25 |
mika__ |
then after that the word "make" |
| 07:25 |
mika__ |
is 2.6 is stable for 14,04 sir? |
| 07:26 |
mika__ |
14.04 |
| 07:26 |
mika__ |
then the error comes after i enter make |
| 07:26 |
dbs |
http://evergreen-ils.org/documentation/install/README_2_5.html#_installing_prerequisites |
| 07:27 |
dbs |
Are those the instructions you're using? |
| 07:27 |
mika__ |
yes |
| 07:28 |
dbs |
So what did you use for <osname> in step 4 there? |
| 07:28 |
mika__ |
ubuntu-precise |
| 07:30 |
dbs |
Yeah. I suspect you would be better off reinstalling with Evergreen 2.6 then, as that has a target for 14.04 |
| 07:30 |
|
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| 07:30 |
mika__ |
is the opensrf 2.2.2 is good for 14.04? |
| 07:30 |
dbs |
Looks like we need to update http://evergreen-ils.org/documentation/install/README_2_6.html#_installing_prerequisites though, it still mentions rc1 |
| 07:31 |
dbs |
http://evergreen-ils.org/egdownloads/ says you'll need 2.3.0 |
| 07:32 |
dbs |
Sorry about that mika__ :/ |
| 07:32 |
* dbs |
needs to run and get the kids ready for school |
| 07:33 |
dbs |
mika__: if this is a virtual machine you would probably be best off if you were able to go back to a clean 14.04 install |
| 07:33 |
dbs |
installing the precise prereqs might have added more compiled-from-source stuff that will just be a headache down the road |
| 07:34 |
* dbs |
really goes to get kids ready |
| 07:34 |
dbs |
@monologue |
| 07:34 |
pinesol_green |
dbs: Your current monologue is at least 8 lines long. |
| 07:34 |
mika__ |
I see... I will try 2.6 now |
| 07:37 |
dbs |
mika__: you might want to wait until someone who actually uses Ubuntu is in the IRC channel |
| 07:37 |
dbs |
I just took a look at an updated checkout from master and there's no mention of 14.04 support |
| 07:37 |
mika__ |
wow that's sad |
| 07:37 |
dbs |
which makes me think I'm a bit crazy, because I know people in here were talking about it |
| 07:37 |
mika__ |
should i go back to 12.04? |
| 07:38 |
dbs |
mika__: If you can wait another half hour there will be some ubuntu people in channel |
| 07:38 |
mika__ |
so which is best to install evergreen? |
| 07:39 |
dbs |
mika__: I'm an outlier, I develop on Fedora but I'm just about the only one |
| 07:39 |
dbs |
Most people here use Ubuntu, some use Debian |
| 07:40 |
mika__ |
T_T to bad for me... |
| 07:40 |
dbs |
Okay, really have to go :) |
| 07:40 |
dbs |
back in an hour or so |
| 07:41 |
mika__ |
I am only 17 and I accidentally deleted my brother's file in his laptop now I need to fix I know some command in linux but not totally broad. |
| 07:52 |
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| 07:53 |
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| 08:04 |
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| 08:04 |
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| 08:05 |
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| 08:14 |
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| 08:34 |
csharp |
mika__: 14.04 support is still under development - several things changed |
| 08:34 |
csharp |
mika__: if you need a server today, I would recommend either 12.04 or Debian stable |
| 08:34 |
mika__ |
so i need to quit in 14.04 now |
| 08:35 |
csharp |
mika__: well, the script to automatically configure dependencies is not done yet |
| 08:35 |
mika__ |
is 2.6.0 for is good for 12.04 ubuntu? |
| 08:36 |
csharp |
so if you're new to this, yeah, you'll want to be on a version with current support |
| 08:36 |
csharp |
mika__: should be fine |
| 08:36 |
mika__ |
I will try in 12.04 |
| 08:36 |
* csharp |
needs to get with bshum this week on finishing that up |
| 08:41 |
mika__ |
I am new in evergreen but during the installation of evergreen 2.5.4 I always ended in error after I type make |
| 08:44 |
dbs |
csharp: thanks! I was surprised that we don't actually mention in the README what the possible Makefile.install targets are |
| 08:44 |
mika__ |
uhmmm.... Help? |
| 08:47 |
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| 08:48 |
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Shae joined #evergreen |
| 08:54 |
csharp |
dbs: yeah, that would be handy info ;-) |
| 08:56 |
jeff |
mika__: if you're running into an error, you might want to share the error message any any other details at paste.evergreen-ils.org, or even consider providing details and asking for assistance on the mailing list, if you haven't yet. |
| 08:57 |
jeff |
and (thinking more generally) one of these days we should decide which list is best to recommend for installation questions. maybe there's a recommendation and i'm just not on the same page. |
| 09:01 |
mika__ |
I don;t know which part I am wrong installing evergreen. |
| 09:02 |
mika__ |
in the video of ils.utk it shows it run succesfully after "./configure --prefix=/openils --sysconfdir=/openils/conf" without the "PATH=/openils/bin:$PATH" |
| 09:02 |
mika__ |
I am a little bit confuse now. |
| 09:03 |
kmlussier |
jeff: I personally prefer that most questions (installation and others) go to the general list. But that's just me. |
| 09:05 |
jeff |
mika__: if you're following the videos here, they are quite old: http://opensource-ils.cci.utk.edu/content/evergreen-screencasts |
| 09:05 |
csharp |
mika__: are you still on 14.04? or is this on 12.04 as suggested? |
| 09:05 |
mika__ |
12.04 |
| 09:05 |
jeff |
mika__: they appear to have been created as part of a grant, and it is unclear to me if there are plans to update or maintain them further. |
| 09:06 |
csharp |
can you paste the full error at http://paste.evergreen-ils.org? |
| 09:06 |
jeff |
mika__: that said, if you follow the directions in the README for Evergreen and OpenSRF, you should be able to get a working system without too much trouble. |
| 09:06 |
mika__ |
I am following the instruction here "http://evergreen-ils.org/documentation/install/README_2_5.html#_installing_prerequisites" |
| 09:08 |
mika__ |
after I enter the "PATH=/openils/bin:$PATH ./configure --prefix=/openils --sysconfdir=/openils/conf" and "MAKE" the error goes... |
| 09:08 |
mika__ |
should I get wrong in CPAN mirror? It ask me yes. so I said all yes.. |
| 09:09 |
mika__ |
sorry bad english.. |
| 09:23 |
mika__ |
cp: cannot stat cp 'Open-ILS/examples/apache/eg_startup' No such file or directory |
| 09:23 |
mika__ |
uhm help? |
| 09:26 |
jeff |
mika__: when you run the commands in the section titled "7. Configure the Apache Web server |
| 09:28 |
jeff |
", you will need to be running as the "root" user, and you will need to be in the directory that was created when you extracted the Evergreen source -- that directory is probably called "Evergreen-ILS-2.5.4" |
| 09:29 |
mika__ |
ohh |
| 09:29 |
mika__ |
I just get that using evergreen |
| 09:30 |
mika__ |
I mean I am in the folder of evergreen... is that correct? |
| 09:31 |
mika__ |
root ubuntu: /home/mikah_mika/Evergreen-ILS-2.5.4 |
| 09:31 |
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| 09:32 |
mika__ |
I am in the folder of evergreen when I download and copy the dojo |
| 09:32 |
mika__ |
is that a wrong? |
| 09:33 |
jeff |
if you're in that folder /home/mikah_mika/Evergreen-ILS-2.5.4 when you run the commands from section "7. Configure the Apache Web server" of this document, http://evergreen-ils.org/documentation/install/README_2_5.html#_installing_prerequisites then you should have better luck. |
| 09:33 |
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| 09:34 |
jeff |
mika__: you should not need to do anything special with dojo, as stated in the note, "Skip this section if you are using an official release tarball downloaded from http://evergreen-ils.org/downloads" |
| 09:34 |
jeff |
(that means you can skip all of section "2. Preamble: developer instructions") |
| 09:35 |
mika__ |
ok so how I fix the "cp: cannot stat cp 'Open-ILS/examples/apache/eg_startup' No such file or directory" |
| 09:35 |
mika__ |
I copy them as a root user in evergreen |
| 09:37 |
jeff |
can you paste the one line that you are typing that results in that error? |
| 09:40 |
mika__ |
http://paste.evergreen-ils.org/13 |
| 09:40 |
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| 09:41 |
yboston |
Hello everyone, unless anyone has any objections, I will be adding remingtron to the EG Github "organization" as an admin |
| 09:41 |
kmlussier |
+1 |
| 09:42 |
mika__ |
I already paste now jeff.. |
| 09:43 |
yboston |
remingtron: what is your github username? |
| 09:44 |
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| 09:45 |
mika__ |
can anyone help me about this "http://paste.evergreen-ils.org/14" |
| 09:46 |
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| 09:50 |
jeff |
mika__: can you share the command that you typed which resulted in that error? |
| 10:00 |
dbs |
yboston: +1, but would strongly prefer that a personal account be added rather than "hektech" (for same reason as we try to avoid generic accounts at staff workstations) |
| 10:01 |
yboston |
dbs: thanks for the feedback, that is what I wondered |
| 10:02 |
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| 10:02 |
dbs |
yboston: huh. is remingtron "watching" the github repo at the moment? https://help.github.com/articles/notifications |
| 10:02 |
dbs |
Sounds like you should be able to get notified about pull requests without having to be an admin |
| 10:03 |
jeff |
being an admin should not be required to receive notifications. |
| 10:03 |
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| 10:09 |
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| 10:14 |
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| 10:16 |
Guest23408 |
guys please help me urgent |
| 10:16 |
Guest23408 |
http://paste.evergreen-ils.org/15 |
| 10:18 |
Guest23408 |
anyone? |
| 10:18 |
Guest23408 |
please? |
| 10:20 |
jeff |
Guest23408: your open-ils.cstore service is no longer connected to the Jabber / XMPP server, or it simply isn't running at all. |
| 10:20 |
Guest23408 |
so i need to go back in jabber to run it again> |
| 10:21 |
jeff |
Guest23408: in very general terms, I would suggest stopping apache, stopping all OpenSRF services, then starting OpenSRF services and waiting for them to finish starting (watch CPU usage and/or logs), then start Apache again. |
| 10:21 |
jeff |
You could optionally test with srfsh in between starting OpenSRF services and starting Apache. |
| 10:22 |
jeff |
But keep an eye on logs to see if you have a problem that isn't fixed by a simple restart -- and I would recommend looking back in the logs to see what happened in the first place. |
| 10:22 |
jeff |
Guest23408: good luck! |
| 10:25 |
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| 10:26 |
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ellie-bas joined #evergreen |
| 10:28 |
ellie-bas |
hello friends! i am having trouble to make Pull List for Hold Requests work |
| 10:29 |
ellie-bas |
when i call this function from staff client, it shows empty list |
| 10:30 |
ellie-bas |
but i know some patrons have placed holds succesfully |
| 10:30 |
ellie-bas |
the item which had a hold placed, and also my circ account and my workstation are all registered to the same branch |
| 10:35 |
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| 10:35 |
miguel___1 |
Jeff its me again check this out. http://paste.evergreen-ils.org/16 |
| 10:35 |
miguel___1 |
I already restart all the system but still the same |
| 10:37 |
miguel___1 |
this is when I type autogen.sh -u |
| 10:37 |
jeff |
miguel___1: i'd recommend looking at the logs in /openils/var/log (or wherever you've configured them to be) to see why open-ils.cstore doesn't seem to be connected. |
| 10:37 |
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| 10:38 |
jeff |
ellie-bas: when you look at the hold in the patron's account, is there a value in the "current copy" field? |
| 10:39 |
ellie-bas |
jeff: thanks for your reply. right now there are two entries, one of them having a barcode there and the other item says 'no copy' |
| 10:40 |
ellie-bas |
jeff: this is probably because one of the holds was placed from opac, while the other was placed from staff client and probably there is a difference due to title / volume / copy level holds |
| 10:42 |
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| 10:45 |
ellie-bas |
jeff: the status of both entries in patron's account say: Waiting for copy |
| 10:51 |
jeff |
ellie-bas: is this a test system? also, are the copies in question in either Available or Reshelving statuses, or are they in some other status? |
| 10:55 |
ellie-bas |
jeff: yes, this is a test system, and everything works fine on other test branch. but on particular test branch the pull list does not seem to work. |
| 10:55 |
ellie-bas |
jeff: yes, the titles are available and they are not out. |
| 10:56 |
jeff |
ellie-bas: ah! another good clue. is the branch in question configured with hours of operation that show it as being open today/now? |
| 10:56 |
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| 10:56 |
ellie-bas |
jeff: wow, I never thought about that :) |
| 10:56 |
miguel___1 |
hello jeff me again.... I can't configure it out but... I notice that the port says is 5222 and my port is 5432 |
| 10:57 |
jeff |
mika__: 5222 is the default Jabber/XMPP client port, 5432 is the default PostgreSQL port. |
| 10:58 |
miguel___1 |
I am not mika lol |
| 10:59 |
miguel___1 |
then why I type autogen.sh -u it gives me NETWORK Error I check all the password I put and it all correct |
| 11:00 |
frank__ |
hi miguel, where are you from? |
| 11:00 |
miguel___1 |
philippines... |
| 11:01 |
miguel___1 |
mika the first person who are in here is my sister. |
| 11:01 |
jeff |
miguel___1: sorry, mis-addressed my response to mika__ instead of miguel___1 -- i hit mi<tab> :-) |
| 11:01 |
miguel___1 |
its ok... |
| 11:02 |
frank__ |
nice, sounds greate who someone from philippines is using EG |
| 11:02 |
miguel___1 |
Actually I use it since 2012... |
| 11:03 |
miguel___1 |
already 1 year. but now I have a problem in autogen.sh -u... I used evergreen 2.3.9 that was my last update |
| 11:03 |
ellie-bas |
jeff: I checked and the opening hours are same on all branches |
| 11:04 |
miguel___1 |
nothing error.. now I am having a problem when I type autogen.sh it gives me networik is not connected |
| 11:05 |
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| 11:06 |
jeff |
speaking of github notifications, there's yet ANOTHER mistaken notification. :-) |
| 11:06 |
miguel___1 |
I already change my timezone, that was my first thought. but it's not. |
| 11:06 |
jeff |
(I get notifications intended for other people when people type my username instead of the username of the person they intended -- go figure!) |
| 11:08 |
miguel___1 |
anyone knows? |
| 11:09 |
jeff |
miguel___1: i'm unable to spend more time on this at the moment, so unless someone else jumps in with suggestions i'd try some of the things in the troubleshooting document, and if that does not help try an email to the mailing list with some more detail |
| 11:09 |
jeff |
~troubleshooting |
| 11:09 |
jeff |
~lists |
| 11:09 |
pinesol_green |
information on the Evergreen project's mailing lists is available here: http://www.evergreen-ils.org/listserv.php |
| 11:09 |
jeff |
the troubleshooting document in question is here: http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors |
| 11:10 |
jeff |
ellie-bas: there's a hold targeter process which on a production system is scheduled to run automatically. it would be worth running it by hand on the server or scheduling it to run -- that may be all you need to do here. |
| 11:11 |
jeff |
ellie-bas: holds typically initiate a run of the hold targeter when they are placed, but i don't recall if that is enough to get it to appear on your pull lists. |
| 11:11 |
tsbere |
jeff: It should be. |
| 11:12 |
ellie-bas |
jeff: thanks, I will check that. The strange thing is that if it is already working on the same system for another branch, does it not mean that hold targeter should be working already? |
| 11:13 |
tsbere |
ellie-bas: A question: Are there available copies with a circ library of the branch you are running the pull list for on the titles the holds were placed on? |
| 11:13 |
jeff |
ellie-bas: holds can be complex, and you might find that there's another issue after checking on the holds targeter. |
| 11:17 |
ellie-bas |
jeff: yes, there are available copies, an all the copies are on the same branch, i.e. circ library and owning library is the same |
| 11:17 |
tsbere |
ellie-bas: But is the circ/owning library the library you are running the pull list at? |
| 11:19 |
miguel___1 |
jeff >>>http://paste.evergreen-ils.org/17 |
| 11:20 |
miguel___1 |
When I test srfsh I get 4.... |
| 11:20 |
jeff |
miguel___1: if you could paste the contents of your ejabberd.cfg file at paste.evergreen-ils.org, i suspect you may need to adjust some settings. if you think you've already adjusted them correctly, you may need to completely stop and start ejabberd for them to take effect. |
| 11:21 |
miguel___1 |
I already did tat |
| 11:27 |
ellie-bas |
jeff: yes, circ/owning library is the library that my workstation is registered to and also my car/circ patron account has a home library of the same branch |
| 11:27 |
tsbere |
ellie-bas: Note that jeff isn't the only one talking to you at this point. ;) |
| 11:28 |
* tsbere |
is, however, running out of immediate ideas |
| 11:31 |
ellie-bas |
tsbere: oops, sorry. I thought I was talking to jeff only :) |
| 11:34 |
ellie-bas |
tsbere, jeff: could you tell me where the holds targeter script is located? |
| 11:37 |
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| 11:48 |
remingtron |
yboston: dbs: jeff: I'm watching the Evergreen repo as "You receive notifications for all conversations", but didn't get emailed about my own pull request. MAYBE b/c my own are filtered out? |
| 11:51 |
jeff |
remingtron: possibly. |
| 12:03 |
yboston |
remingtron: what username should I use for you on Guthub? SHould we use a personal username as opposed to your library's account? |
| 12:03 |
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| 12:05 |
remingtron |
yboston: I guess we should wait on that |
| 12:06 |
yboston |
remingtron: for the record, I think we should consider having you as an admin becuase of the DIG work you are doing at some ppoint in the future |
| 12:06 |
remingtron |
yboston: I'm probably setup correctly to watch the repo |
| 12:07 |
yboston |
yboston: I guess I should cordinate with you to try to see if I can process your pull request, if it has not be done yet |
| 12:07 |
remingtron |
yboston: can you think of specific abilities I would need? I can probably respond to github pull requests via plain old git. |
| 12:08 |
remingtron |
and we might want to avoid the magic of GitHub pull request processing anyway. we should ask other devs about that. |
| 12:08 |
yboston |
remingtron: to be clear, are you asking if you can handle your own pull request by using just plain git? |
| 12:08 |
yboston |
remingtron: yes, we shoudl defer to the devs on decidign if we ever want to pull a github request through github |
| 12:09 |
remingtron |
I bet I could handle mine or anyone else's, but you are welcome to work on my pull request if you want. |
| 12:09 |
yboston |
try it out first on your own, hten see if it works, but we should also ask what the devs would prefer us to do with Github pull reuqetsts |
| 12:14 |
jeff |
previously when this was discussed, the idea was to use github for someone initiating a pull request, but to use standard evergreen methods for committing those changes to the evergreen git repository. the github repository would be treated as if it were read-only, and would be overwritten (via existing automated scripts) by the repo on git.evergreen-ils.org |
| 12:15 |
jeff |
see previous conversations here http://irc.evergreen-ils.org/evergreen/2014-03-19#i_77452 and here http://irc.evergreen-ils.org/evergreen/2014-03-20#i_77570 |
| 12:22 |
miguel___1 |
jeff if I will ignore the error in autogen,sh what will be happen? |
| 12:25 |
jeff |
miguel___1: the error in question indicates that your open-ils.cstore process isn't connected. your Evergreen installation is rather unusable without open-ils.cstore. |
| 12:26 |
jeff |
miguel___1: the error logs point to a setting in ejabberd.cfg being incorrect. my next recommendation would be to paste the contents of your ejabberd.cfg file somewhere like paste.evergreen-ils.org |
| 12:26 |
jeff |
miguel___1: after you've pasted the contents of that file, ask here if someone could review it -- or ask on the mailing list if nobody's around here when you get to that point. |
| 12:41 |
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miguel___1 |
jeff http://paste.evergreen-ils.org/18 |
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jeff |
miguel___1: your max_stanza_size value for ejabberd_s2s_in is 131072. The OpenSRF installation instructions recommend 2000000. Other than that, your settings look typical. I'd adjust the one setting, then try a complete restart, cleaning up any stale PID files as documented in the troubleshooting document. |
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jeff |
miguel___1: good luck, and please do follow up here or on the list if you're still having issues -- details are almost always useful. I need to focus on some other things now. |
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| 14:09 |
sseng |
Question: for the authority_authority_linker.pl script, what is the role of "$per_src_target_cache"? I've run the authority_authority_linker.pl script, and this for me always come up as empty/null |
| 14:10 |
sseng |
Trying to explore (https://bugs.launchpad.net/evergreen/+bug/1312945) some more |
| 14:10 |
pinesol_green |
Launchpad bug 1312945 in Evergreen "auth-to-auth linking broken when there are multiple 5xx entries " (affected: 2, heat: 14) [Undecided,New] |
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sweetkiss |
hello.... |
| 14:15 |
sweetkiss |
I need a assistance for my problem |
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sweetkiss |
http://paste.evergreen-ils.org/19 |
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| 14:17 |
tsbere |
sweetkiss: I don't think that script uses a .pl extension anymore |
| 14:17 |
sweetkiss |
I am using 2.3.9 evergreen |
| 14:21 |
tsbere |
sweetkiss: All I can tell you (because I don't have time to dig out 2.3 evergreen) is that currently it has no .pl extension (it is just eg_db_config) and gets built, to my knowledge, after "make" has been run. |
| 14:22 |
sweetkiss |
Should I remove it ? |
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| 14:29 |
jeffdavis |
sweetkiss: try changing "Open-ILS/src/support-scripts/eg_db_config.pl" to "Open-ILS/src/support-scripts/eg_db_config" in whatever command you are trying to run, and see if that works |
| 14:29 |
jeffdavis |
i.e. yes, remove the ".pl" |
| 14:30 |
sweetkiss |
That is what I am doing now.. The server is far the only to connect is putty |
| 14:32 |
sweetkiss |
it says http://paste.evergreen-ils.org/20 |
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| 16:16 |
burlingtonwa |
Hi! How would I create a report of acq charges (tax, processing fees, and the like)? Thanks! |
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| 16:37 |
yboston |
jboyer-isl: are you around to ask you a quesiton about "stripe" payments for documentation purposes? |
| 16:37 |
yboston |
(or anybody else) |
| 16:39 |
jeff |
yboston: ask the question. :-) |
| 16:40 |
yboston |
jeff: I am copying what was written for the release ntoes for "stripe" and placing the content in the "library settings editor" section |
| 16:40 |
yboston |
jeff: I suspect that this feature needs that the "Allow Credit Card Payments" be set to true for stripe to work |
| 16:40 |
yboston |
(and I also assume this is true for PayPal and Authorize.net) |
| 16:41 |
kmlussier |
yboston: I know it's true for PayPal and Authorze.net |
| 16:41 |
jeff |
stripe is a slightly different beast. |
| 16:41 |
jeff |
since it is only supported in the public interface, and not in the staff client. |
| 16:41 |
yboston |
For the record: http://docs.evergreen-ils.org/2.6/_library_settings_editor.html |
| 16:42 |
yboston |
I am glad I asked, because I want to expand that section for PayPal and Authorze.net |
| 16:42 |
yboston |
jeff: so is your abswer definitive, that that value does not need to be set? |
| 16:42 |
jeff |
stripe depends on the value of the org unit setting opac.processor.stripe.enabled for the user's home ou. |
| 16:44 |
jeff |
and credit.payments.allow |
| 16:44 |
jeff |
also, credit.default.processor must be Stripe and credit.processor.stripe.pubkey and credit.processor.stripe.secretkey must have values |
| 16:45 |
yboston |
yes, that is what I got form http://docs.evergreen-ils.org/2.6/_opac_2.html#_accepting_payments_with_stripe |
| 16:46 |
jeff |
this is from commit a153ad5 and reading code. |
| 16:46 |
pinesol_green |
[evergreen|Lebbeous Fogle-Weekley] DB upgrade script for Stripe payments; seed data; minor template fixes - <http://git.evergreen-ils.org/?p=Evergreen.git;a=commit;h=a153ad5> |
| 16:47 |
jeff |
yboston: so to answer your original question: Yes, the bit in the docs is true: "Allow Credit Card Payments" (should be true) |
| 16:50 |
* jeff |
looks sideways at open-ils.circ.credit.payable_balance.retrieve and wonders what uses it |
| 16:52 |
jboyer-laptaupe |
yboston: I should have set my desktop client to away, I'm just seeing your Q re: stripe. jeff has steered you true, and your original assumption about paypal and authorize.net also requiring "Allow Credit Card Payments" = true is also correct. |
| 16:53 |
yboston |
jboyer-laptaupe: thanks |
| 16:53 |
jboyer-laptaupe |
jeff: you're also right that Lebbeous and I didn't really make any attempt to deal with stripe in the client, so I'm assuming general unhappiness results. |
| 16:53 |
jeff |
well, paypal and authorize.net don't require that setting to be true if you're not using them in the public patron interfaces... if you're only using them in the staff client, that org unit setting doesn't matter, right? |
| 16:54 |
yboston |
For the record, at this time my simpelst goal is to copy the content from the release notes abotu stripe (while keeping the release notes part as is). I want to find a permanent home for the stripe section moving forward |
| 16:54 |
jboyer-laptaupe |
Oh yeah, in case you want to enter a payment taken via CC terminal. |
| 16:55 |
jeff |
jboyer-laptaupe: or enter payment in the staff client UI and process it on the backend with paypal or authorize.net |
| 16:55 |
yboston |
I just wanted to know if I should add any basic warnings/tips about (global/local) settigns that should be set for Stripe to work |
| 16:56 |
yboston |
long term, I hope to add info for Authorize.net and PayPal too |
| 16:56 |
jeff |
long term, i hope to rip those out. :-) |
| 16:56 |
yboston |
but not Stripe, or stripe too? |
| 16:56 |
jeff |
(but that may not be reasonable -- i'm somewhat joking) |
| 16:56 |
jboyer-laptaupe |
They're terrifying from a PCI standpoint. (unless you're a single-library system) |
| 16:57 |
yboston |
Authorize.net and PayPal? (just curious) |
| 16:57 |
jboyer-laptaupe |
yboston: stripe avoids all of the potential issues that the others bring with them. |
| 16:57 |
yboston |
and I suspect it works fine for single libraries? |
| 16:57 |
jeff |
stripe *purports* to avoid those issues. |
| 16:59 |
jboyer-laptaupe |
yboston, yes. (According to MY non-lawyerly reading of the PCI rules) Authorize.net and PayPal, because the CC number is entered at a staff workstation, essentially pulls all of your member library's networks into the "Credit Card Network" or whatever they call it. |
| 16:59 |
yboston |
good to know |
| 17:02 |
yboston |
another question, to make sure I am understanding, it seems that you have to seet both org unit settings and setttings in the "library setting editor" to set up Stripe? or are the org unit settings and library settigns editor the same thing? |
| 17:02 |
jeff |
two names for the same thing. |
| 17:03 |
yboston |
you learn something new everyday |
| 17:03 |
jeff |
in the staff client, Admin -> Library Settings Editor is where you edit Org Unit Settings |
| 17:03 |
kmlussier |
yboston: For doc purposes, I encourage you to use Library Settings because that's the name that is used in the staff client. |
| 17:03 |
kmlussier |
That's what I try to do. |
| 17:05 |
yboston |
I think I am confused by "admin > server admin > organization unit types" |
| 17:06 |
kmlussier |
yboston: Yeah, that's a different setting. |
| 17:06 |
yboston |
I am now less confused, but what is "organization unit types" typically used for ? |
| 17:08 |
gsams |
If I'm not mistaken, that section would allow you to create new Org Levels. |
| 17:08 |
* jeff |
nods |
| 17:09 |
gsams |
for very convoluted consortia |
| 17:09 |
kmlussier |
yboston: It's where you would have set up your Evergreen hierarchy back in the early days. Most people probably do it through the database. |
| 17:09 |
jeff |
that is where you could change the default org unit types of Consortium, System, Branch, Bookmobile, etc. |
| 17:09 |
jeff |
and adjust settings such as "can have users" |
| 17:09 |
jeff |
or "can have volumes" |
| 17:10 |
yboston |
thanks gsams , kmlussier , jeff |
| 17:14 |
jeff |
tsbere: looking way back at commit be76579c5 for Checkout Fills Related Hold modifications (which introduced Checkout Fills Related Hold On Valid Copy Only (circ.checkout_fills_related_hold_exact_match_only)), do you recall if there was a specific use case in mind for the exact match option? |
| 17:15 |
pinesol_green |
[evergreen|Thomas Berezansky] Checkout Fills Related Hold modifications - <http://git.evergreen-ils.org/?p=Evergreen.git;a=commit;h=be76579> |
| 17:15 |
jeff |
tsbere: trying to picture a workflow/etc |
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pinesol_green |
Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html> |
| 17:23 |
jeff |
has anyone here made the transition from "staff use one account for patron-y and staff-y things" to "staff have a staff account and a patron account, and the patron account is not used for staff operations"? |
| 17:23 |
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| 17:23 |
jeff |
i'm interested in pitfalls, or good methods for avoiding same. |
| 17:24 |
hbrennan |
When our library moved to EG, we switched to a two-acct system |
| 17:25 |
gsams |
We pretend to two-account here. It hasn't worked very well for doing it for real |
| 17:25 |
hbrennan |
But our patron acct still has staff privleges, though those are related to checkouts only (longer circ time, etc) |
| 17:25 |
jeff |
my current thoughts are to create a new account for each staff member in question, assigning it the correct permissions and such, then remove those permissions from their existing account (then it becomes their "patron" (only) account). |
| 17:26 |
hbrennan |
I think you can clone a person's permissions, right? |
| 17:26 |
jeff |
this means that their (now) patron account would still be associated with past actions in the database, but i think I'm okay with that. |
| 17:26 |
hbrennan |
That seems relatively smooth |
| 17:26 |
jeff |
I'd also want to copy things over like copy templates, but I can easily do that at the db layer. |
| 17:26 |
gsams |
that does seem like a good approach to the process |
| 17:27 |
hbrennan |
The only thing I don't like is that our staff accounts have a supposedly unique ID, so I have to look myself up by name to find my acct |
| 17:27 |
hbrennan |
But I only do this to view my permissions, or occasionally check out a staff-only ref book |
| 17:27 |
jeff |
If a staff member's current account has never performed actions as a patron, I'm tempted to make that the "staff only" account and then create a new account for them as a patron. Likewise if the staff member in question has never really used their account in Evergreen to do staffy things -- I'd leave that account as the "patron" account and the new account would be their "staff" account. |
| 17:28 |
hbrennan |
That actually sounds even easier |
| 17:28 |
hbrennan |
since the patron acct will start fresh as just tath |
| 17:28 |
hbrennan |
*that |
| 17:29 |
jeff |
But I suspect that most of the staff members we'll be doing this with (probably all, eventually) will have a long and storied history of both staff and patron actions. |
| 17:29 |
jeff |
So in most cases we'll be creating a new account for the staff things, and turning their existing account into a "just a patron" account. |
| 17:34 |
hbrennan |
I'd say do it as soon as you can, since it sounds like you'll eventually head that directly |
| 17:34 |
hbrennan |
direction |
| 17:34 |
hbrennan |
blah |
| 17:36 |
jeff |
we've been doing it for new staff for a while now. |
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