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IRC log for #evergreen, 2022-01-24

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All times shown according to the server's local time.

Time Nick Message
06:01 pinesol News from qatests: Testing Success <http://testing.evergreen-ils.org/~live>
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11:34 terranm So this is fun. I tried creating a branch-level Holds Pull List print template in the new Print Templates editor and even after clearing cache and restarting everything on the server and on my computer, every time I reload the page it picks up an old version of the template. I checked the underlying table, and only one row exists for the branch.
11:34 terranm Music added for https://screencast-o-matic.com/watch/c3VZDcVD1Up
11:35 terranm *music added for my own entertainment
11:40 mmorgan terranm++
11:41 mmorgan The music is perfect! It looks like you were getting several different template versions?? It made me dizzy!
11:43 terranm Yep - the current version says "Test 8" at the top, but it is apparently randomly pulling up earlier test versions from ... somewhere? No idea where.
11:52 Dyrcona terranm: Two questions: 1. Are you using Hatch? 2. Have you tried clearing all data from the browser developer tools?
11:53 terranm 1) Nope, 2) - let me try that
12:06 terranm Nope, that didn't work either.
12:07 terranm Going to try on a different test server.
12:18 csharp_ I have OpenSRF debug level logs running on one of our servers and we've had a couple of instances of the open-ils.actor problem - going to keep it running throughout the day to see if we can collect enough data to help us figure this out
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12:24 terranm I'm able to recreate the holds pull list problem on https://demo.evergreencatalog.com/ so I'll open a ticket
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14:01 csharp_ miker: wondering if you're familiar with the settings around this mod in ejabberd: https://docs.ejabberd.im/admin/conf​iguration/modules/#mod-stream-mgmt - particularly I'm noticing "ack_timeout" (default 1 minute) - do you think that might be at play in our issue?
14:09 miker csharp_: seems unlikely, at a glance, but I'll look after this meeting :)
14:09 csharp_ ok - thanks :-)
14:38 csharp_ 2022-01-24 11:44:53 brick04-head open-ils.cstore: [DEBG:72597:socket_bundle.c:695:] Call to select() interrupted: Sys Error: Interrupted system call
14:38 csharp_ 2022-01-24 11:44:53 brick04-head open-ils.cstore: [DEBG:72597:transport_session.c:287:] socket_wait returned error code -1
14:38 csharp_ seeing a lot of that in the debug logs - not sure if it's notable or just noise
14:43 Dyrcona csharp_: That looks a socket() call timed out.
14:43 csharp_ not sure what that means...
14:44 csharp_ I'm looking at socket_bundle.c
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14:46 mmorgan csharp_: How were things over the weekend?
14:48 csharp_ fewer incidents, but still enough to disrupt
14:48 Dyrcona select() timed, so it got no response in a specified amount of time.
14:49 csharp_ could that be what "timeout" means in the ejabberd log?
14:49 csharp_ 2022-01-24 10:44:01.419 [info] <0.17485.4>@ejabberd_c2s:process_terminated:271 (tcp|<0.17485.4>) Closing c2s session for opensrf@private.brick04-head.gapines.org/open-ils.ac​tor_listener_brick04-head.gapines.org_72166: Connection failed: timeout
14:49 csharp_ for example
14:50 csharp_ grasping at straws because it's all I've got right now
14:52 Dyrcona All right, I'm mistaken. select() was interrupted by a signal.
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15:45 csharp_ I am noticing that these issues seem to happen within bursts across the servers over a 10-15 minute period
15:46 csharp_ there was a burst around 11:00 a.m., 1:00, 2:30, and just now
15:46 csharp_ might lend more credence to the "terrible cataloger causing everyone else trouble" theory
15:47 csharp_ or holds pull list - that's been giving our libraries heartburn too apparently
15:51 mmorgan csharp_: Maybe check the database for items, call numbers, etc. that are updated during those burst times?
15:52 csharp_ good idea
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18:00 pinesol News from qatests: Testing Success <http://testing.evergreen-ils.org/~live>

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