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IRC log for #evergreen, 2014-10-21

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All times shown according to the server's local time.

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05:41 pinesol_green Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html>
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08:19 csharp I learned from GPLS IT yesterday that the BOR has replaced a large part of its network infrastructure, including its DNS servers, so what we were seeing on lupin was related to that
08:20 csharp the same issue took down GALILEO (our statewide online reference database provider) for most of that day
08:20 csharp but, as I understand it, the issue is resolved, and we can reinstate the BOR nameserver addresses if desired (though I'm always fine with 8.8.8.8/8.8.4.4
08:20 csharp )
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08:21 csharp gmcharlt: jeff: bshum: others:^^
08:21 csharp @who is one of The Others?
08:21 pinesol_green Stompro is one of The Others.
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08:53 jboyer-isl If The Others isn’t already a band name, it should be.
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09:11 jeff csharp++ thanks
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09:34 bshum csharp++
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10:20 csharp my wife wants the two of us to dress up in Dharma Initiative coveralls for Halloween, but I don't think that's going to happen ;-)
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11:07 gmcharlt csharp: unexpected network maintenance FTW!
11:07 gmcharlt csharp: thanks for the update
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11:30 eeevil csharp: IMO, let google share the load :)
11:32 csharp eeevil: agreed
12:01 jboyer-isl When the memory leak issues were being worked on, was any work necessary/done in patron registration/editing?
12:02 Dyrcona I believe so.
12:02 Dyrcona But I was not directly involved.
12:02 jboyer-isl Since upgrading to 2.5.2 we’ve seen this happen with each new migration: Library edits tons of users (new evergreen cards to replace their old card) and still after 10-20 edits a 4GB machine is locked up until the client is killed.
12:03 Dyrcona Umm, why are they replacing cards like that?
12:03 jboyer-isl Dyrcona: I’m wondering if someone might have been missed since normally a lib doesn’t make many edits, but at the beginning of a new migration there are tons of edits all the time.
12:04 Dyrcona jboyer-isl: Something is always missed.
12:04 jboyer-isl It’s a good time to make sure that all of the data is current (addresses, etc.) and we have a consortium-wide card that everyone uses.
12:05 mmorgan jboyer-isl: So you are linking this to edits of patron records, not patron searches?
12:06 jboyer-isl mmorgan: Unfortunately I’m working with second hand info, I don’t know if they’re pulling them up by the old card or searching. I’ll try to find out.
12:06 mmorgan we had seen issues with leaving a tab open with the search screen, had not looked at editing records as being a problem.
12:06 mmorgan but we still have libraries reporting freezing and can't relate that directly to the searching.
12:10 jboyer-isl I heard back, and they’re being pulled up by barcode, so it shouldn’t be the search screen thing.
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12:34 mmorgan jboyer-isl: we're on 2.6.2, in a highly unscientific test, I just edited barcodes on 20 patrons on our training system and didn't freeze up. Are you able to reproduce?mmmpooj
12:34 mmorgan oops, sorry about that last...
12:35 jboyer-isl mmorgan: I’ve started poking around at our migration server but I’m also on a Mac here, so there are multiple variables now.
12:36 mmorgan never a shortage of variables :)
12:38 mmorgan freeze ups have been an ongoing elusive problem, we've never looked at patron edit, but we'll keep it in mind to look at now.
12:39 Dyrcona typos--
12:44 jboyer-isl Well, It may not be ram related. I edited maybe 7-8 accounts and the client is completely locked up, only 390MB in use on a 16GB machine. :-/
12:49 mmorgan Wow! Are you just editing barcodes?
12:50 Dyrcona jboyer-isl: Did you say you were doing this on a Mac Book?
12:51 jboyer-isl I did my personal test on an iMac, the actual issue is on Windows PCs at our new member.
12:51 jboyer-isl mmorgan: I edited barcodes and added 1 day to their birthdays as if there were other edits to make.
12:52 Dyrcona Well, I would not be surprised if XulRunner has more problems on a Mac than on other platforms.
12:52 Dyrcona In my sporadic, and unscientific testing, it certainly appears to.
12:53 jboyer-isl Dyrcona: I wouldn’t be surprised either, though I am surprised I got it to break. I can’t seem to ever run into problems when I’m trying to.
12:54 Dyrcona Well, that often happens when you want something to go wrong it doesn't. That usually means your initial impression of the problem is wrong.
12:55 Dyrcona But, for anyone following the bug email, I solved my Z39.50 problem. I made a typo in the config.
12:56 Dyrcona I can also say that using Yaz4 or Yaz5 from the Index Data repository works.
12:57 jeff ? cheers for ch?racter encoding!
12:58 jeff insert_grouped_field seems to be failing on some bad data. not-quite-utf8 in one subfield results in failure to place data in another subfield.
13:04 Dyrcona alias data="garbage --in --out"
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13:06 jeff decode_utf8()
13:07 Dyrcona That function is failing?
13:09 jeff nope. i needed a call to it. :-)
13:17 Dyrcona Ah.
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13:35 kmlussier Hello #evergreen!
13:37 kmlussier Sending along a reminder to fill out the Bug Squashing Day Doodle poll. http://doodle.com/37t68334m82qb5it
13:37 kmlussier Monday, Nov. 10 looks like the best day so far.
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14:39 vanya Can someone please tell me how to create an evergreen Wiki account?
14:39 kmlussier vanya: I can set one up for you.
14:40 vanya Oh! That would be great! Thank you :D
14:40 kmlussier Should I use your gmail address?
14:42 vanya Yes, please.
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15:04 jeffdavis after switching memcached to a different server, I'm seeing errors like this in our apache logs:
15:04 jeffdavis osrf_http_translator: [ERR :14623:osrf_cache.c:63:141391557514623433] Failed to cache key:value [0.78049960034182131413917092970]:[{"​ip":"some-ip-address","jid":"opensrf@private.localhost/open-ils.pcrud_drone_appse​rver_blahblah","service":"open-ils.pcrud"}] - SYSTEM ERROR
15:04 jeffdavis always for pcrud
15:04 jeffdavis anyone seen something like this before?
15:12 jboyer-isl jeffdavis: just to be sure, did you change the memcache address in /etc/apache2/eg_vhost.conf? It’s separate from /openils/conf/opensrf.xml
15:15 jeffdavis jboyer-isl: Ah, thanks! It was changed in our repo for config files, but the updated eg_vhost.conf wasn't actually deployed to our EG servers. *facepalm*
15:17 jboyer-isl Good to hear it was something simple!
15:22 bshum berick++ # fun to read about https://bugs.launchpad.net/opensrf/+bug/1383828
15:22 pinesol_green Launchpad bug 1383828 in OpenSRF "Jessie / Trusty enable mpm_event by default" (affected: 1, heat: 6) [Undecided,New]
15:23 kmlussier bshum: Isn't it the middle of the night there?
15:23 bshum berick: I think the Evergreen readme notes this as a step for configuring Apache. Maybe we can remove that step once that code makes its way to OpenSRF.
15:23 bshum See Evergreen Readme, step 9?
15:24 bshum Or was it 8,hmm
15:24 bshum Hard to tell on a phone screen on a sucky Edge network
15:25 bshum kmlussier: Yeah I just got up for a minute and was reading.
15:26 berick bshum: ah, so it does.  didn't realize that.  still prefer automating it, fwiw
15:26 bshum Oh definitely. Automation ftw
15:26 dbs bshum: 8.5.d
15:27 bshum dbs++ # thanks
15:27 dbs 8.5.d says so much about the complexity of our install process :)
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16:35 eeevil berick: re mpm, we probably do want event for the websockets instance
16:36 eeevil hrm... nm, nope
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16:50 * jeff curses acp.circ_modifier not being NOT NULL
16:51 jeff (even if there's probably a perfectly good reason for it)
16:55 tsbere jeff: Wait, what?
16:56 tsbere jeff: NULL would mean "has no circ modifier" - Unless you think *every copy ever* should have a circ modifier?
16:57 Dyrcona Mine allows NULL.
16:57 Dyrcona And I doubt that is a cusomization.
16:57 Dyrcona customization, even.
16:59 Dyrcona Anyway, time to go.
17:02 eeevil jeff: IIRC, it was originally NOT NULL and became NULLABLE at some point
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17:08 jeff tsbere: nope, just the usual '' vs NULL gotchas like circ_modifier NOT IN ('FOO', 'BAR') also not matching NULL values. rookie mistake on my part. :-)
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