Evergreen ILS Website

IRC log for #evergreen, 2014-04-18

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All times shown according to the server's local time.

Time Nick Message
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08:39 csharp could someone with good srfsh-fu please review what I'm doing here?  I'm trying to make a payment via srfsh: http://paste.evergreen-ils.org/62
08:40 csharp this is to address that issue where there are so many billing line items that the bills interface won't fully load and shows ??? in the place of amounts
08:41 csharp thanks to bshum, I learned that the client on Linux handles those better, but I have a couple that are truly unretrievable
08:45 tsbere csharp: You are passing two arguments to the call, an authtoken and the arguments hash
08:46 tsbere csharp: The call takes *three* arguments, the third is the last user transaction ID pulled from the database
08:46 csharp oh
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08:50 tsbere csharp: So far srfsh-fu hasn't been needed. Any other issues? ;)
08:51 csharp heh
08:52 csharp well, I added the last xact id to the call, but I get the same error (paste coming)
08:53 pastebot "csharp" at 64.57.241.14 pasted "srfsh/open-ils.circ troubles" (10 lines) at http://paste.evergreen-ils.org/72
08:53 tsbere csharp: Sorry, the third parameter is a string. It may not compare properly string to integer.
08:54 csharp ah
08:55 csharp argh - putting it in quotes didn't work either... I hate writing JSON :-(
08:55 tsbere Also, ours are either things like "none" or "1312227439.2011128003.5700359396" - Did you only grab the first chunk?
08:57 csharp oh
08:57 csharp hmm - where do I get that?
08:57 jeff you want the value of actor.usr.last_xact
08:57 jeff er
08:57 csharp jeff: thanks!
08:57 jeff you want the value of actor.usr.last_xact_id
08:57 * tsbere was about the point out the _id piece
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08:59 csharp that appears to have worked!
08:59 * csharp fights with newly-upgraded Ubuntu laptop
09:04 csharp hey - it did work - awesome
09:04 csharp tsbere++ jeff++
09:13 kmlussier @coffee
09:13 * pinesol_green brews and pours a cup of Starlight Blend, and sends it sliding down the bar to kmlussier
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10:30 gmcharlt @coffee
10:31 * pinesol_green brews and pours a cup of Kenya Kigutha, and sends it sliding down the bar to gmcharlt
10:35 csharp @coffee [someone]
10:35 * pinesol_green brews and pours a cup of Ethiopia Washed Yirgacheffe, Koke Grade 1, and sends it sliding down the bar to mtcarlson_away
10:41 phasefx no Seattle coffee?
10:42 jl- teleko: what are some good questions to ask an ISL vendor?
10:42 jl- oops minus teleko
10:42 phasefx and s/ISL/ILS/ ?
10:42 jl- yes
10:43 csharp jl-: I think a lot depends on what your needs are as to what you would want to ask
10:44 phasefx maybe, "Do you have some customers I can talk to?"
10:44 jl- I like that one phasefx
10:44 csharp jl-: and by "ILS vendor" do you mean "Evergreen support vendor"?
10:45 jl- csharp: Evergreen is one of the ILS that are an option, I'm going to a presentation by multiple ILS/vendors
10:46 csharp I see - well I think the models of proprietary vs. open source are very different, so the questions you'd need to ask for one wouldn't necessarily be the same for the other
10:47 jl- certainly
10:47 kmlussier I would ask if they have a demo system set up where you could poke around to see how it works.
10:47 jl- for open-source only koha or evergreen will be an option
10:47 csharp unless you'd just be entering a SaaS-type situation with an Evergreen support vendor
10:47 csharp in which case it's basically the same
10:48 jl- at this point it's mroe about which ILS vs which vendor
10:48 phasefx or almost the same; no user group silos or what not
10:48 jl- thanks for the suggetions
10:48 csharp phasefx: true that
10:54 kmlussier jl-: Also, if you wanted to add a new feature, what is the process for making it happen?
10:55 jl- kmlussier: I think we probably would navigate within the boundaries of the ILS so we will evaluate features before hand
10:56 jl- then again, we like using vufind so that might be a feature to request
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12:55 phasefx jfyi, I'm going to upgrade demo.evergreencatalog.com to 2.6.0
13:02 kmlussier phasefx++
13:03 bshum phasefx++
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13:23 shart291 bshum: I'm starting over with Ubuntu Lucid
13:23 bshum shart291: Don't use Lucid
13:23 shart291 No?
13:23 bshum Lucid is a target, but it's not going to be supported anymore.
13:23 shart291 If I were to go completely fresh, what would you recommend?
13:23 bshum It should be removed.
13:24 bshum I would recommend Ubuntu Precise, if you're going to pick a Ubuntu distribution.  That's 12.04
13:24 bshum Lucid is older, 10.04
13:24 shart291 ok
13:24 bshum And this is for other people in the channel, but Trusty 14.04 was officially released yesterday.  So sometime this next week I guess we'll play with putting in a proper target for that.
13:25 bshum shart291: Fwiw, we use the 64-bit Ubuntu server edition 12.04 for our systems.
13:26 bshum "we" being my organization
13:26 bshum I know others around here use Debian Wheezy too
13:26 shart291 I've had so many problems I am just looking for the easiest and quickest route.
13:27 jeff shart291: what distro and version did you start with?
13:28 shart291 Debian Squeeze, I initially began with the intent to preserve the existing system. When I learned the database wasnt recoverable I reinstalled With Wheezy. Thats when I was in the last couple of days trying to get things to run.
13:28 shart291 I'm tired and just want to get it going.
13:35 phasefx demo.evergreencatalog.com is up if anyone wants to give it a spin.  I only tested a search and logging in to the TPAC
13:36 kmlussier phasefx: Do you mind if I send an e-mail to the DIG list letting people know?
13:36 phasefx kmlussier: go for it
13:37 phasefx I'll be back in a bit if anyone has trouble with it
13:37 * kmlussier will try to log in with the staff client before sending anything.
13:38 phasefx kmlussier++
13:38 jeff shart291: good luck. take it slow, and let us know if you run into trouble. i'll probably be around later tonight as well.
13:44 shart291 I am running a Distribution upgrade on Lucid
13:45 shart291 then I will proceed to install, I have to have this done by this afternoon, thats the difficulty. and I know everyone here can't sit around and hold my hand through it. I do appreciate the help I've gotten so far.
13:47 jcamins shart291: this isn't EG specific, but you might find it faster to install Precise from scratch.
13:48 bshum Agreed, distribution upgrades can get dicey.
13:49 jcamins And even if all goes smoothly, my recollection is that they're _slow_.
13:49 jcamins Actually, that reminds me. I have a VM that needs upgrading.
13:50 jcamins Oh, looks like I did it. Never mind.
13:50 bshum I'm contemplating when to do an upgrade to 14.04 myself.
13:50 bshum Might wait a few more days first
13:51 jcamins bshum: I figure I'll do it sometime around... not soon.
13:52 bshum jcamins: Maybe it'll be my pet project next week to play with new releases on my laptop.  After I've finished backing up everything again.
13:52 jcamins The VM that needed upgrading had 11.10 (it was for dev, obviously). I don't know what I was thinking.
13:53 bshum My laptop is presently 13.10.  So I should probably upgrade at some point.
13:53 jcamins Ooh, yeah.
13:53 bshum But I think I'm going to give KDE another chance to impress me.
13:54 bshum That said, I think I've been drinking the Unity punch too long.
13:54 jcamins I haven't used KDE in a long time.
13:55 bshum I liked it, but my font settings kept getting screwed up.
13:55 kmlussier I wonder if it would be useful for DIG to have a list of patron and item barcodes used in the Concerto set to make it easier to use the demo catalog.
13:57 graced I wonder if ESI should load non-crappy data...
13:57 graced :)
13:58 graced Actually, we're working on a better data set to load.  I think we'll get there sometime this summer.
13:58 * phasefx is going to whip up a stored procedure to protect the admin user
13:58 kmlussier graced: Yeah, but even with a better data set, I think it would be useful to have a handful of barcodes of patrons in a "good" status, and then some barcodes of patrons with overdues or outstanding bills.
13:59 graced We can provide that - that's the plan with the better data set
13:59 kmlussier So that if they are documenting something related to penalties, for example, they know which test users already have those penalties.
13:59 graced Exactly.
13:59 kmlussier graced++
13:59 graced More like akilsdonk++ as she's doing all the hard work on this one
14:00 kmlussier akilsdonk++
14:00 kmlussier @dessert akilsdonk
14:00 * pinesol_green grabs a scoop of Cookies and Cream and sends it sliding down the dessert bar to akilsdonk
14:00 bshum @dessert
14:00 * pinesol_green grabs a big dish of Apple Crisp and sends it sliding down the dessert bar to bshum
14:00 bshum Apples?  Bleh
14:00 graced kmlussier: please feel free to badger me about it on a regular basis for updates
14:00 gmcharlt bshum: I'll take it, then
14:00 kmlussier graced: You know I never hesitate to badger you.
14:01 kmlussier @dessert
14:01 * pinesol_green grabs a big dish of Banana Split and sends it sliding down the dessert bar to kmlussier
14:01 graced kmlussier: that's a fact  :-D
14:01 akilsdonk oooh, cookies and cream!  kmlussier++  :)
14:09 sseng for master (as of 04/18/2014), anyone used the marc importer/exporter via the staff client successfully?
14:10 bshum sseng: Well, there was a small change recently for vandelay matching
14:10 bshum What are you seeing?
14:10 sseng bshum: when importing marc, nothing gets added to the queue
14:11 sseng bshum: i specified record type, queue name, full overlay for profile, check all the boxes and select file to upload
14:11 sseng bshum: (import non-matching, merge on exact, merge on single, merge on best match all gets checked)
14:13 kmlussier sseng: You check all of those boxes?
14:13 sseng kmlussier: yep
14:14 kmlussier Usually, I might select one to import non-matching and then select just one of the others to tell the system how to do the merge. I don't think it's typical to select all three.
14:15 kmlussier We have some sites that only want the system to merge automatically if there is a single match, but if there are more they want to address it manually.
14:15 sseng kmlussier: bshum: wanted to confirm that in master, whether the Marc batch importer/exporter works or whether i have somehing bad going on with my test environment
14:15 kmlussier Other systems prefer to let Vandelay do all of the merging and will just tell it to select the best match.
14:16 bshum In theory everything in master should be working, unless there's a bug filed about it.  Or at least I like to dream that's the case.
14:16 bshum :)
14:16 sseng kmlussier: i am going to give that a try
14:16 sseng bshum: =)
14:16 bshum But in this particular case, please feel free to collect some details and let us know.  Overall, the vandelay situation was complicated due to underlying changes made with MVF/CRA's addition
14:16 bshum And we may not have shaken all the issues?
14:17 bshum I would test more, but today is a "holiday" and nobody at Biblio is around.  Other than those of us migrating our email to a new solution.
14:17 kmlussier sseng: I did successfully do an acq upload on a recent version of master, but I didn't try anything in the batch import, so it's possible something else is going on there.
14:17 bshum fwiw, mllewellyn did do a vandelay load of around 29 or so I think she said
14:18 bshum And that seemed to go through without hijinks
14:18 bshum But maybe it's size, or maybe it's the options used
14:18 sseng bshum: kmlussier: going to do more testing, maybe a bad mrc file. (just wanted to do a quick check and see if anyone's used it recently)
14:19 bshum Recently like... last week, sure.
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14:21 phasefx who was trying out the smartfaq plugin in wordpress?
14:21 phasefx bshum: it was you :)
14:21 bshum phasefx: Yes, it was me.  Back when folks were wondering about ways of not using the wiki version and using Wordpress instead.
14:22 bshum We ended up dropping that idea I think.  I just never got back to deleting all the stuff in Wordpress
14:22 phasefx bshum: why dropped?  just a matter of tuits/priorities, or something wrong with the strategy?
14:23 bshum phasefx: Opinions shifted on strategy
14:23 bshum And also, the FAQ themselves were old and probably should be nuked
14:23 bshum "evergreen effect"?  That's so last decade ;)
14:23 phasefx yeah, I don't think anyone _ever_ asked that question :)
14:23 bshum Also I think I could never get them to "look" good.
14:24 ktomita___ What is the setting for selecting the default view (opac view vs marc view vs marc edit) for when a bib record loads?
14:24 bshum Ultimately someone changed them to point back at the wiki and started editing over there.  So I think that's where we left it last.
14:24 bshum But I'm not sure if it's a claimed project at this point or not.
14:24 gmcharlt 'tis now ;)
14:25 bshum Cool, to whomever is claiming it
14:25 * phasefx likes the wiki model, but wants to scorch earth the ones there
14:25 kmlussier phasefx++
14:26 bshum "What about the world, Ronald? What would you like to do to the whole world?"   "Burn it all."
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14:26 * kmlussier never recognizes any of bshum's quotes. :(
14:30 bshum kmlussier: That one is from Backdraft.  My college friends liked it because some of them were volunteer firefighters at the time.
14:30 bshum That and I liked the music ;)
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14:34 dbs phasefx++ # 2.6 on demo
14:43 sseng bshum: kmlussier: update - was bad mrc file. all is good. thanks!!
14:43 kmlussier sseng++ # Glad it worked out for you.
14:44 bshum sseng++
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15:17 shart291 opensrf is now installed and everything went without a hitch up to running srfsh
15:18 shart291 running request opensrf.math add 2,2 returns an empty response.
15:21 shart291 unable to connect to jabber server, its been the persistent issue
15:21 bshum :(
15:21 bshum Hmm
15:22 shart291 and I know I KNOW i did everything to the letter. Fresh install of precise as stated.
15:22 jcamins The only thing I know about installing Evergreen is that when I tried to do it, I didn't set the password correctly.
15:22 shart291 which password?
15:22 jcamins An administrator password of some sort. I don't really remember now.
15:22 * jcamins is not an EG user.
15:23 shart291 I have a little less than 2 hours to get this running. What is wrong? The documentation has to be out of date....please. I don't want to be a bother but I have no other means of getting this done.
15:24 shart291 I have tried on my own and I just don't know enough to solve the problems.
15:24 bshum I'm trying to rack my brain for new ideas.
15:25 bshum The documentation should be fine, I had someone working through them yesterday and they got a working install going.  It has to be a tiny detail we're missing.
15:29 csharp ~troubleshoot
15:29 pinesol_green If you're having trouble getting Evergreen to work, please follow this guide for isolating the problem: http://evergreen-ils.org/dokuwiki/doku.ph​p?id=troubleshooting:checking_for_errors
15:29 bshum csharp: I think he's worked through lots of that
15:29 bshum And noted that osrf_control isn't documented there
15:29 shart291 most of that
15:31 jeff error logs about connection refused when attempting to connect to the jabber server when /etc/hosts ejabberd.cfg lsof output and opensrf_core.xml and opensrf.xml all APPEAR to be correct are odd.
15:31 bshum It's not an uppercase, lowercase hostname weirdness
15:31 bshum ?
15:31 bshum Or maybe password characters
15:31 shart291 nope
15:31 bshum *invalid
15:31 shart291 password is lowercase letters only
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15:38 bshum Well, I'm out of new ideas for things to look for under the hood.
15:38 krvmga has anyone ever brought up the idea of combining all the opac search pages into one, each being in its own tab? for instance, a basic search tab, an advanced search tab, etc.?
15:39 * bshum decides to build a new VM for kicks and giggles
15:39 shart291 is Evergreen Dependent on building opensrf first?
15:39 csharp shart291: oh yes
15:39 RoganH bshum: we really need to talk about what you consider for kicks and giggles
15:39 krvmga shart291: you have to have the right version of opensrf running before you can successfully install eg
15:40 shart291 see I am stuck at getting the srfsh response
15:40 * krvmga really likes VMs.
15:40 * krvmga has several on his laptop.
15:40 bshum RoganH: Well jcamins was just privately asking me how long I thought it would take me to build a new Evergreen system from scratch.  I ballparked it at 30-45 minutes, but now I want to see how rusty I am.
15:40 csharp shart291: sorry, I haven't followed along the whole way - did you ever pastebin your /etc/ejabberd/ejabberd.cfg?
15:40 * krvmga thinks that bshum has ballparked correctly for a regular system.
15:41 shart291 hang on...
15:41 RoganH bshum: I'm lazy.  I use scripts and ignore it for most of the process.
15:41 * csharp uses debs except when building a dev box
15:41 bshum RoganH: Lazy is good too.  I've just done it so many times for years that I've gotten too used to it.
15:42 tsbere krvmga: I don't see the appeal in that thought (all search types on tabs in one interface) - The majority of patrons will only ever use basic search, why confuse them with the tabs?
15:42 RoganH bshum: You're young, unmarried, kicks and giggles for you should be things we can't mention on a publically logged channel.  :)
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15:42 shart290_2 on the box now
15:42 shart290_2 hang on
15:42 krvmga bshum: that was my own thought but my opac discussion group wanted to talk about it.
15:42 krvmga tsbere: sorry, that comment was meant for you.
15:43 bshum RoganH: I'm also twiddling my thumbs as I watch my email transfer to Google Apps.  It's going to take FOREVER.
15:43 shart290_2 http://pastebin.com/qrxRKB9F
15:43 RoganH bshum: we did that last year.  I gained a few new grey hairs during it.
15:44 bshum RoganH: I have some white strands, I think it's all starting to compound together :D
15:45 csharp shart290_2: and your /etc/hosts has private.localhost and public.localhost?
15:45 shart290_2 yup
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15:47 bshum csharp: Did you ever finish your Trusty make target branches?  I wast just grabbing one of those images and I might give that a whirl later.
15:47 bshum *was
15:47 montgoc1 Mind if I jump in with a quick question about KPAC?
15:47 krvmga montgoc1: just ask
15:47 montgoc1 I am begining to play with KPAC.  I assume that if I wanted to start messing with the layout, I'd just copy the kpac.xml.example in openils/conf/ as kpac.xml and have at it?
15:48 krvmga montgoc1: you could just make a backup of that file somewhere and just hack on kpac.xml.example to your heart's content.
15:48 bshum montgoc1: I think that the KPAC directive in the eg_vhost.conf file in apache would actually still call up the .example version.  You could adjust that definition first if you wanted to make it point at kpac.xml.
15:49 montgoc1 Super. Thanks.
15:49 csharp bshum: no, unfortunately, I have not had the tuits since my attempt week before last
15:49 krvmga montgoc1: that's what i did. http://bark.cwmars.org/eg/kpac/home
15:49 b_bonner left #evergreen
15:49 csharp travel and things like purchasing/bids have been taking up all my time
15:50 bshum csharp: All good, we'll get there quickly enough.
15:50 krvmga montgoc1: bshum is right. i didn't bother changing the file name :)
15:50 krvmga if you want to change the file name, you have to change the reference in eg_vhost.conf
15:50 montgoc1 krvmga: Nice!  It will be a while before we get ours to that point.
15:51 bshum shart290_2: Stupid question, but "sudo ufw status" comes back with status: inactive right?
15:52 shart290_2 yup
15:55 jl- have a good weekend everyone
15:55 bshum shart290_2: Remind me, what version of OpenSRF are you installing?  2.3?
15:55 bshum Err, 2.3.0
15:55 shart290_2 yes
15:57 shart290_2 opensrf.persist
15:57 shart290_2 opensrf.settings
15:57 shart290_2 opensrf.validator
15:57 shart290_2 those start when I issue osrf_control --localhost --start-all
16:00 bshum They may have started, but if they can't talk to ejabberd, then they're probably just crying into your logs with access denied or whatever and not actually doing anything useful.
16:01 bshum I guess that's why we spent so much time checking over the credentials
16:01 bshum When you registered the four ejabberd accounts as the root user
16:02 bshum Which would be step 10
16:02 bshum You replaced the <password> part with the lowercase password that you planned to use in opensrf_core.xml right?
16:07 bshum jcamins: Okay, you're right.  Installing the starting OS is taking forever.  Or maybe I'm just not patient and distracted :)
16:08 jcamins bshum: you started 27 minutes ago.
16:08 bshum More or less.  I restarted on 14.04 after the ISO image finished downloading.
16:11 shart290_2 yes, thats correct
16:16 phasefx how does this look for a first cut at an FAQ replacement? http://wiki.evergreen-ils.o​rg/doku.php?id=phasefx:faq  Am going for more brevity, less density, and am omitting stuff a developer might would want to know.  I also want to pull in troubleshooting related questions, common errors, etc.
16:20 bshum I think the Ubuntu repos must be busy or something. It's just hanging there at setting up apt...
16:21 kmlussier phasefx++
16:21 bshum phasefx: Looks like a good start to me.
16:21 phasefx thanks
16:22 kmlussier phasefx: Maybe a question about who is using Evergreen that includes a link to Evergreen libraries in the answer?
16:23 phasefx kmlussier: sounds good.  As part of What is Evergreen?  software is one answer, but we also have community/people, which should be part of the answer
16:23 kmlussier phasefx: That's a very good point.
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16:27 kmlussier @dessert phasefx
16:27 * pinesol_green grabs a batch of Chocolate Croissants and sends it sliding down the dessert bar to phasefx
16:27 phasefx yummy
16:27 phasefx answer #1 updated
16:28 bshum @dessert [someone]
16:28 * pinesol_green grabs a big dish of Apple Crisp and sends it sliding down the dessert bar to jeffdavis
16:28 bshum Apparently I'm just getting more apples today.
16:29 * kmlussier loves apple crisp.
16:29 kmlussier @dessert
16:29 * pinesol_green grabs a big dish of Apple Crisp and sends it sliding down the dessert bar to kmlussier
16:29 kmlussier Yay!
16:29 * jcamins is going to make chocolate toffee matzah bark tonight.
16:30 kmlussier jcamins: Someday, we need to go to the same conference so that we can exchange cookies.
16:30 jcamins kmlussier: agreed.
16:30 kmlussier @dessert jcamins
16:30 * pinesol_green grabs a big dish of Supreme Brownie Sundae and sends it sliding down the dessert bar to jcamins
16:31 jcamins Ooh, brownies! I have some brownies in the freezer.
16:32 * hopkinsju does a 'wc' to ensure that the new code of conduct less quick version was indeed less quick
16:32 kmlussier hopkinsju: At one point, it was truly less quick. But, you know, we're librarians. We had to add words. :)
16:33 hopkinsju kmlussier: Both parts together are a lot shorter than I expected, which is good. Shouldn't need to use a lot of words to say "be nice"
16:33 hopkinsju kmlussier++
16:40 bshum Hmm, warnings with autoreconf -i on 14.04:  warning: 'INCLUDES' is the old name for 'AM_CPPFLAGS' (or *_CPPFLAGS')
16:40 bshum Like 11 of those :)
16:41 bshum Line 263 of configure.ac
16:41 bshum For OpenSRF
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17:13 pinesol_green Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html>
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