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IRC log for #evergreen, 2024-04-12

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All times shown according to the server's local time.

Time Nick Message
01:53 jonadab joined #evergreen
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09:04 Dyrcona joined #evergreen
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10:30 * Dyrcona leaves berick a fence of text in private chat.
10:32 mmorgan joined #evergreen
10:39 jeff a fence, as in slightly less than a wall? :-)
10:52 Dyrcona yes.
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12:10 Bmagic Dyrcona: I'm troubleshooting the SFTP ingram sftp thing. I've successfully logged into their server using a GUI tool, but the funny thing is, their server is sending my GUI tool a banner message. Which, I think, is tricking the Evergreen code. We're able to push orders, but we can't receive. When attempting to scp manually via scp command, I get this: "exec request failed on channel 0" - which is their server attempting to use my tty (
12:10 Bmagic according to google)
12:11 Bmagic did you deal with this during testing?
12:11 berick hm, just deployed locally.  i've only testing sending so far.
12:11 berick *tested
12:13 Bmagic bouncing this off of you: scp account_redacted@ftp.ingramcontent.com:/outg​oing/filename_redacted.EIN ./test.ein
12:13 Bmagic does that look sound?
12:14 Bmagic (it prompts for the password) - which I provide, then I get the "exec request failed on channel 0" error
12:16 berick Bmagic: that fails for me too, but using "sftp" instead of "scp" works OK
12:16 berick which i would have assumed the Perl is doing too, but I don't know
12:16 Bmagic hmm
12:20 Bmagic sftp does work for me too.... well there goes that idea. The fact remains: there are files on the remote server that I can see plainly, that we're not picking up... Though, we might be dealing with a different issue: hung connection: EDI check for vendor 9 of 80: sftp://ftp.ingramcontent.com
12:20 berick Bmagic: sftp retrievals working via edi_fetcher working OK here
12:21 Bmagic that's the last log entry for hours*
12:22 Bmagic is there a way to figure out what "vendor 9" is?
12:22 berick Bmagic: any chance that fetcher process kicked off before you accepted the SSH key
12:22 berick mine were hanging too until I manually sftp'ed in (as opensrf)
12:22 Bmagic hmm, we have to accept the key manually?
12:22 berick i did
12:22 Bmagic that would be a bummer
12:24 Bmagic killing it and starting it again
12:26 Bmagic running it manually revealed the issue I think. The shell is sitting there waiting for the password
12:26 Bmagic which (I assume) perl already provided, but it's wrong, so we have a stalemate
12:27 Bmagic verifying that it's wrong
12:27 berick ah.. https://bugs.launchpad.net/evergreen/+bug/2060702
12:27 pinesol Launchpad bug 2060702 in Evergreen "Acquisitions EDI Fetcher Hangs with Bad SFTP Credentials" [Undecided,New]
12:35 Bmagic ha! yep
12:35 Bmagic and yes, I just manually attempted the creds, it's failing to authenticate manually, so we have hit this bug
13:02 Dyrcona Bmagic: Set the provider's active field to false. It will be skipped.
13:03 Dyrcona The ssh key should be automatically added the first time you connect if you're using the new code.
13:10 Bmagic ok great!
13:10 Bmagic Dyrcona++
13:14 mantis joined #evergreen
13:18 Dyrcona Nothing like doing something new to reveal issues with your data. In this case an account that never worked/hasn't worked in a long time. :)
13:20 Dyrcona We had about 6 we had to deactivate because of bad credentials or there was no home directory.
13:48 dmoore happy friday all
13:48 dmoore (i've got a poor habit of not hanging out here which i'm trying to change)
14:02 abneiman happy Friday dmoore!
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16:21 Stompro I think the fake ISBN's that B&T creates for DVDs are not conflicting with real codes.  Looks like Romania and Argentina were assigned 630 and 631 in 2023.
16:21 Stompro s/are not/are now/
16:36 Stompro But, a test system with ISBN::Data from 2021 also doesn't load them... so maybe something else is causing this.
16:39 Dyrcona Fake ISBNs were problem never a good idea.
16:40 Dyrcona s/problem/probably/ but somehow problem is more appropriate though is not an adverb.
16:50 mmorgan probably a problem
16:50 Dyrcona problematically probable
16:51 mmorgan :)
16:51 mmorgan probably problematic
16:53 Dyrcona :)
16:54 mmorgan probably problematically probable, even
16:55 Dyrcona Potentially!
16:55 * Dyrcona signs out.
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