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IRC log for #evergreen, 2023-11-08

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All times shown according to the server's local time.

Time Nick Message
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11:35 pinesol News from commits: LP1944717 Double-click on Patron Notes <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=75e715​82f8e15e2f9c028a81e66a5f942c3105cd>
11:37 jeff collum: what led you to the "disable 'Preload pages' in Chrome" technique that you mentioned on evergreen-general yesterday?
11:37 jeff (in the "Inconsistent White Screens with Hatch" thread)
11:40 collum When trouble shooting it, I didn't have hatch in mind.  Bookmarked pages in Evergreen would partially appear, and if you refreshed, the entire page would display.  I narrowed it down to Chrome.  So I just started looking at settings that might be the cause.
11:41 collum Creating a new chrome profile didn't help, so I started looking at settings.
11:44 collum It was also happening with our TS folks.  They don't have hatch installed.
11:46 Bmagic Has anyone configured Evergreen to use SSO on the staff side?
11:57 JBoyer Bmagic, needs code, so not likely.
11:57 JBoyer (I don't know that it needs *much* code, but it's not there)
12:05 pinesol News from commits: LP#1927870: MARC Source selector initialization - allow set to null <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=5ce48a​c5fa54a4c1278a2d5217d4c0e5a3807494>
12:05 pinesol News from commits: LP#1927870: MARC Source selector initialization <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=21510c​0a871ba278490db76ec6d23b68078e9a0b>
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12:07 Dyrcona collum | jeff: We had reports of issues with Hatch and with bookmarks not working. I've also had "fun" with other things in Chrome since the 119 update. However, a new update came out today (at least for Linux), so maybe some of those are fixed?
12:10 collum Dyrcona: I suspect that it was the update that caused our issue.
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12:23 jeff We've not encountered the issue, and I'm having trouble trying to reproduce it, even with "Preload pages" enabled. I've not tried to reproduce on a machine that has Hatch installed yet, but that's next.
12:24 collum Jeff try adding a few evergreen bookmarks to the bookmark bar. This was how it was mainly occurring with our staff yesterday.
12:25 jeff bookmarked the login page, item status, and patron search. (mix of /eg/ and /eg2/ routes), no luck.
12:26 terranm A while back we had libraries reporting issues with white screens when they had bookmarked the main splash screen, so I wonder if that was caused by the same issue.
12:26 jeff this is with Chrome 119.0.6045.124, which... doesn't exist on https://chromiumdash.appspot.​com/releases?platform=Windows
12:27 jeff (but 119.0.6045.123
12:27 jeff does exist, at 25% deployment)
12:29 Dyrcona jeff: I have Version 119.0.6045.123 (Official Build) (64-bit) updated this morning.
12:29 collum I just checked one of our cataloger's chrome version.  119.0.6045.123
12:29 collum Same as Dyrcona's (Official Build) (64-bit)
12:30 Dyrcona BUT, I might have been on that version since last Thursday. They may have released a patch for Linux because Google Meet made the interface flicker.
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12:34 dguarrac For the libraries that we had encounter the Hatch issue, it was only on bookmarks for /eg pages. Check Out and Item Status were the two that I saw with a few libraries.
12:34 dguarrac Their bookmarks for the /eg2 staff catalog were fine
12:35 pinesol News from commits: LP#2043029 - Z3950.pm log noise <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=eada7b​fb7192ea723db15ea66086cfad305698ec>
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12:52 Bmagic JBoyer: I know you've been working with LDAP at the hackaway - not the same thing exactly but similar. Are you aware of an LP report for Staff SSO?
12:54 jeff I'd be curious to know the highest Chrome version where you can reproduce the issue. I'm unable to reproduce with 119.0.6045.124 on Windows 10 with no Hatch installed, going to try with Hatch next to see if it's easier to reproduce.
12:54 JBoyer Oh, right, ldap does technically count as SSO. And what I was doing with ldap was lower level (making actor.usr_activity take note of ldap logins) and didn't make any real progress because reasons. :(  I don't see any LP bugs about adding SSO / SAML / Shibboleth to the staff client, no.
12:55 Bmagic JBoyer++ # thanks, I'll make one
12:55 JBoyer Bmagic++
12:56 collum jeff All of our staff are on Windows 11
12:58 collum Windows 11 Pro version 10.0.22621
13:08 dguarrac jeff: I was just able to replicate it on one of the machines that started doing it yesterday. They're on Chrome 119.0.6045.124, Windows 10 Pro
13:09 dguarrac I turned Preload Pages back on and the bookmarks only partially loaded right away
13:10 dguarrac On the computer I was just on, the /eg2 staff catalog didn't load at all, so I take back what I said earlier about that not being affected
13:10 csharp_ @blame [decide chrome or hatch]
13:10 pinesol csharp_: Forget it, Jake. It's just That's a tough one....
13:11 jeff Ok, yeah. I can reproduce it with Hatch installed, and on 3.10 "white screen of death" symptoms may more closely match "no workstation or change operator/logout menu"
13:12 jeff no errors in console or in background console for extension, only symptom in Hatch log is... the absence of any message received/sent... going to check service worker console.
13:12 jeff does seem to strongly correlate with preload on/off.
13:14 jeff I'm eyeing https://bugs.chromium.org/p/chr​omium/issues/detail?id=1472186 which has a fix upcoming in 120, but I'm not certain that's the actual issue yet.
13:22 jeff oh, and I can absolutely get a full-on blank white page with Hatch + preload + trying to navigate to https://example.com/eg2/en-US/staff/splash from a bookmark on my bookmarks bar.
13:24 jeff reproducible with evergreen 3.11 on demo.evergreencatalog.com
13:28 berick only partly paying attention, but https://bugs.launchpad.net/evergreen/+bug/1967532
13:28 pinesol Launchpad bug 1967532 in Evergreen "Opening browser client from desktop link sometimes fails to connect to Hatch" [Undecided,New] - Assigned to Bill Erickson (berick)
13:28 * berick removes self
13:35 jeff I am unable to reproduce the issue on current Chrome Beta, 120.0.6099.5
13:37 jeff Chrome 120 won't be the stable release until Dec 5, though (Nov 29 for "early release").
13:54 collum jeff++
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15:16 smayo Getting 'Can't call method "add_worksheet" on an undefined value at /openils/bin/clark-kent.pl line 480' error trying to run reports on bugsquash.mobius and a 403 Forbidden error trying to view the results
15:17 smayo All I want is to look at text color :(
15:22 Dyrcona Hey, LibreOffice! Why you no open the CSV file? It's only 5MB.....
15:24 Dyrcona I think everyone and everything has had enough and are ready to call it a day, even the software.
15:24 jeff The "extended stable" Chrome release channel is at 118 currently, and does not appear to be affected by the issue. I was not able to reproduce in a few short attempts here.
15:26 * Dyrcona is not responding... "Force Quit" ... "Wait"
15:32 jeff I've not reproduced the issue where Hatch is not installed.
15:32 jeff So I'm not sure what may be causing that.
15:33 jeff (reported by some folk)
15:35 sleary smayo were you trying to look at that little color contrast patch on the Reports modal? I can put that on a server that has reports running real quick
15:36 smayo I was indeed
15:40 jeff I am likely to switch some of our more critical workstations to the extended stable channel. We've considered it before. The extra 4 weeks time may be worth it, as long as we also have folk on beta and/or stable so we actually have "more time" and aren't just shifting the calendar date that we're impacted on. :-)
15:42 sleary smayo one moment, I'm tangled up in a rebase
15:49 Dyrcona Sanity check: cstore can stream results, but CStoreEditor can't?
16:00 sleary smayo: welp, I lied, reports *are* running but they all end in errors that I can't sort out at the moment :(
16:03 jeff This does raise the question of how best to have extended, stable, and beta on the same machine. I suspect the answer is to re-purpose a Dev install as "stable". Either that, or have two machines, one with stable + Beta, and the other with extended + Beta.
16:06 csharp_ sleary: can you share the error(s)?
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16:35 mmorgan claiming 1385
16:42 sleary csharp_: 99.99% sure that the problem exists between the keyboard and the chair, but I will come back to it tomorrow
16:48 csharp_ sleary++
17:04 eeevil mmorgan++
17:06 pinesol News from commits: LP1944471 Triggered Events - Time Display <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=3f61c1​c1951921c8f37d37b3f48a5d2ae04b4d8c>
17:06 pinesol News from commits: LP1956241 - Stamping upgrade script <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=c6b3c9​6d502cfb8f56472104135a902bffb2a9f9>
17:06 pinesol News from commits: LP1956241 - Adds User Bucket permissions to seed data <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=681ed5​ec205596d50c2e778adf26b01da36bc3ec>
17:20 mmorgan eeevil++
17:22 eeevil karma for everyone! :)
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17:36 pinesol News from commits: LP1956241 - restamping upgrade script <https://git.evergreen-ils.org/?p=E​vergreen.git;a=commitdiff;h=62389c​dc67e4fee0fa1a403348d9ca7174d6f843>
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