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IRC log for #evergreen, 2022-03-31

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All times shown according to the server's local time.

Time Nick Message
06:01 pinesol News from qatests: Failed Running perl live tests <http://testing.evergreen-ils.org/~live//arch​ive/2022-03/2022-03-31_04:00:03/test.49.html>
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08:59 * Dyrcona sighs. I reported a wishlist bug that I'm no longer interested in, but 33 people say it affects them. I want to set the bug to "Won't Fix."
08:59 mmorgan Dyrcona: Which bug?
09:00 Dyrcona Lp 1779319
09:00 pinesol Launchpad bug 1779319 in Evergreen "Add ISBN subfield q to record summary." [Wishlist,New] https://launchpad.net/bugs/1779319
09:02 csharp_ we need an inolongerwishthat tag
09:03 Dyrcona I was thinking an "Abandoned" status, but a tag would work.
09:03 csharp_ actually "abandoned" is pretty accurate
09:04 Dyrcona If someone else wants to take it up, fee free. It was something we did as a hack for TTOPAC, and I don't think it would be appropriate for BOOPAC.
09:04 csharp_ you might just say that in a comment on the bug
09:05 Dyrcona Yeah, that makes sense.
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09:06 * Dyrcona assigns himself bug 1930747 for next week's bug squashing.
09:06 pinesol Launchpad bug 1930747 in Evergreen 3.7 "MARC_NAMESPACE in AppUtils should be constant" [Undecided,New] https://launchpad.net/bugs/1930747
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09:10 Dyrcona Hmm.. One of my reasons for not being interested in it anymore is I had $q confused with $z.
09:11 Dyrcona I think I'll review my reported bugs and ask others here at CW MARS if we have any interest in them and to give them a priority.
09:12 Dyrcona That's 63 bugs not counting the "Fix Committed" ones.
09:14 rfrasur $q is a new thing with RDA, iirc.
09:14 rfrasur but not sure about wanting it in item summary...
09:15 rfrasur there's a point when the summary isn't a summary anymore and becomes a record view.
09:16 Dyrcona rfrasur: Good point about the summary.
09:16 Dyrcona The qualifier showed in TTOPAC for the older records that don't have it in $q, but have it in $a with the ISBN proper. I haven't checked if that is the case for BOOPAC.
09:24 mmorgan Dyrcona: FWIW, the $q does not show in BOOPAC
09:27 Dyrcona mmorgan: Thanks. Is that even for older records that don't have a $q?
09:29 mmorgan Dyrcona: For older records that have extra info included in $a along with the ISBN proper, the extra info *does* show in the BOOPAC.
09:30 Dyrcona mmorgan: Thanks, again. I was just now trying to find such a record on our training server to check for myself. So far the one I've looked at has neither a $q nor extra info.
09:31 * mmorgan mangles records on our test/training system when necessary :)
09:31 Dyrcona yeah, I could do that, but thought I'd try finding one first.
09:32 Dyrcona And, I found one with the extra info that shows up: Coelho's The Alchemist.
09:33 Dyrcona Also, Coelho is in YA at some libraries? I never thought of his work as YA.
09:35 terranm I think some people think that anything to do with magic must not be for adults.
09:42 Dyrcona @blame Harry Potter
09:42 pinesol Dyrcona: Harry Potter typed Google into Google; broke the Internet.
09:42 * Dyrcona knows it goes back farther than that.
09:44 JBoyer "Fiction? That's for children; I only read the Harvard Business Review in my smoking jacket."
09:44 mmorgan There's also this bug regarding isbn display: bug 1946777
09:44 pinesol Launchpad bug 1946777 in Evergreen "ISBN in Record Summary of Angular Staff Catalog" [Wishlist,New] https://launchpad.net/bugs/1946777
09:44 JBoyer OR worse, "books, pffft."
09:44 mmorgan :)
09:45 Dyrcona I have mostly been reading non-fiction lately, but still read fiction.
09:45 terranm JBoyer++
09:46 Dyrcona JBoyer++
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09:46 Dyrcona mmorgan: There's some potential development that may resolve that bug in a different way.
09:48 Dyrcona I don't know how much I'm allowed to say, but CW MARS asked for quotes to add a "Summary" tab to the Angular Staff Catalog.
09:49 Dyrcona It is primarily aimed at cataloging needs.
09:58 * mmorgan runs off for a bit
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14:18 mmorgan The Launchpad entry for bug 1642000 says Fix Committed, but there's  no target. It looks like it was released in 3.8 beta.
14:18 pinesol Launchpad bug 1642000 in Evergreen "Include call number prefix/suffix in catalog checked out items" [Undecided,Fix committed] https://launchpad.net/bugs/1642000
14:18 mmorgan This caused us some confusion so I would like to update the target and status, but don't see a way to update the target to 3.8 beta. What's the secret?
14:20 Dyrcona mmorgan: The secret is being anointed to reactivate the target on Launchpad. I'll take care of it.
14:21 mmorgan Dyrcona++
14:24 Dyrcona mmorgan: Done!
14:25 Dyrcona I seem to recall seeing a couple of other, older bugs in a similar state recently. Maybe I'll look for them next week.
14:26 mmorgan Thanks! Confusion managed!
14:30 Dyrcona What to call a second test VM for Ubuntu 22.04? I plan to name the first one "jammy," so the obvious name is taken.
14:32 Dyrcona Ok, devjam it is.
14:45 jvwoolf A few libraries reported being down just after noon. open-ils.actor drones were at 50%. Restarting services resolved it. Logs are not showing me anything that looks particularly out of the ordinary, as far as I can tell. Any ideas about troubleshooting this?
14:46 Dyrcona jvwoolf: What do you mean by "down?"
14:47 jvwoolf Evergreen slowed down to a crawl for them and they weren't able to do anything
14:48 Dyrcona Well, that could be a lot of things. If it was hard down, I'd have asked if they share the same ISP, which might still be relevant.
14:49 Dyrcona You can check the logs to see if anything unusual was going on at that time, but it can be difficult to diagnose the cause of slowness after the fact.
14:50 Dyrcona jvwoolf: You said restarting actor drones seemed to help. What is your max children setting for the actor service?
14:51 jvwoolf Dyrcona: 256
14:51 Dyrcona So, you were running 128 more or less. It is just the one server?
14:53 Dyrcona Did you happen to check the load before restarting services? The server may have just been busy.
14:53 jvwoolf Yeah, 130. And yes, that was just on one server
14:54 Dyrcona How many brick servers do you have? /me is full of questions.
14:55 jvwoolf Dyrcona: We only have 2 app bricks running the web client currently, 2 bricks running opac only, plus a utility server, cataloging, and z3950 server
14:55 jvwoolf I noticed when I logged in it didn't report the load to me like usual. Now the I look back I see this message: System information disabled due to load higher than 16.0
14:57 Dyrcona Ah... That was probably the cause.
14:57 Dyrcona Might have been using a lot RAM, too. High load and high memory use with swapping often go hand in hand.
14:59 jvwoolf Dyrcona: I've been wondering lately if we need to put another app server for web client activity into the mix. We've been getting reports of daily slowdowns, though they are brief
15:05 Dyrcona Could be that it is time for another brick.
15:06 Dyrcona I've seen crazy requests, like an actor user search that basically asks for every patron, cause similar issues. You could grep the logs for something like "id<>'undef'"
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15:38 jvwoolf Dyrcona: Not finding that in osrfsys or gateway for the hour in question. Should I be looking anywhere else?
15:38 jvwoolf Although it doesn't look like too many patron searches were happening at time of the incident, TBH
15:39 Dyrcona jvwoolf: It would be in the osrfsys logs. Any search for id <> undef could do it. It basically says, give me the whole table. It may not be the case for your incident, though.
15:40 jvwoolf Dyrcona++ #Thanks for your help with this
15:43 Dyrcona Not sure I was much help. I guess one other question is does this happen often at about the same time on the same day of the week? If so, that could be an indication that you're busier at those times and may need another brick.
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18:01 pinesol News from qatests: Failed Running perl live tests <http://testing.evergreen-ils.org/~live//arch​ive/2022-03/2022-03-31_16:00:04/test.49.html>

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