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IRC log for #evergreen, 2018-10-15

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All times shown according to the server's local time.

Time Nick Message
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08:31 hellopoom hello, my name is Poom. I'd just installed evergreen for my school's library. But there're little problems with some staff pages.
08:32 csharp hellopoom: can you provide details about what's wrong?  people may be able to help
08:32 hellopoom "..eg/staff/admin/server/l​egacy/actor/org_unit_type" and some page cannot be access and it pop up an error "redirect you too many times"
08:35 hellopoom Sure, Thank-you, I tried to figure out how this happen
08:38 hellopoom Is it somehow relate to changing server name to new domain? I've changed it so it'll work with generated ssl certificate.
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08:47 csharp hellopoom: are you using nginx?  (this sounds familiar)
08:49 hellopoom Yes, I've installed it and it seems to work.
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09:41 hellopoom Do I have to change any setting in addition to make the pages works?
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09:45 bshum csharp: hellopoom: If you're having nginx problems with the legacy embedded admin pages in the web client, it might be this bug:  https://bugs.launchpad.net/opensrf/+bug/1684970
09:45 pinesol Launchpad bug 1684970 in OpenSRF "Proxy setup masks client IP needed by osrf-http-translator" [Medium,Confirmed]
09:46 bshum Something to do with libapache2-mod-rpaf, but also there's IP stuff in there
09:46 bshum I'm not all caught up on that bug's outcome
09:47 bshum berick / gmcharlt might need to revisit it before next OpenSRF beta
09:49 bshum Looks like we're changing direction in that bug and need to test out mod_remoteip stuff
09:50 hellopoom Thank you, I'll try this solution
09:54 csharp that's right - I wasn't remembering the details
09:54 csharp bshum++
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11:28 kmlussier comcast--
11:29 berick anyone recall the LP for the nested iframe display issue?
11:29 berick related to serials, maybe
11:30 kmlussier berick: In the web client?
11:31 berick kmlussier: yes
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11:38 csharp comcast--
11:38 kmlussier berick: bug 1731305?
11:38 pinesol Launchpad bug 1731305 in Evergreen "web client: retrieve by TCN + MARC edit default view regression (and then some)" [Undecided,New] https://launchpad.net/bugs/1731305
11:39 berick kmlussier: yes, thanks!
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14:27 kmlussier @quote random
14:27 pinesol kmlussier: Quote #22: "<gmcharlt> can somebody please create working/Evergreen.git branch more_hours_in_the_day, so we can pull from it? ;)" (added by bshum at 01:22 PM, November 29, 2011)
15:42 Bmagic what's the current state of the reporting dojo interface in webby? Is it on a list somewhere of getting converted? We have issues loading that page often in 3.0.x and 3.1.x
15:51 kmlussier Bmagic: I haven't seen any active projects yet to move it to Angular.
15:51 Bmagic Am I the only one having blank screens when loading it sometimes?
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16:42 kmlussier It's as quiet as a Friday afternoon in here today!
16:42 kmlussier @dessert [someone]
16:42 * pinesol grabs some Key Lime Cheesecake for beanjammin
16:45 mmorgan @quote random
16:45 pinesol mmorgan: Quote #23: "<phasefx> all in all, it was just another brick in the cluster" (added by gmcharlt at 03:03 PM, May 03, 2012)
16:46 beanjammin kmlussier: Thanks, I always enjoy cheesecake :-)
16:53 kmlussier Cheesecake, good. Key Lime? meh
16:53 * mmorgan would go for key lime cheesecake anytime.
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16:54 Bmagic quoth the raven NEVERMORE
17:11 Bmagic (it's halloween)
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17:19 berick i prefer stuffed crust keylime cheesecake
17:20 rhamby that reminds me I'm making a peach cobbler tonight ....
17:24 * berick knows what we're eating at the hackaway muahahaha
17:25 Bmagic I'm getting the occational "NOT CONNECTED" in my bricks. Always related to this "Session Error: router@private.localhost/open-ils.hold-targeter"
17:25 Bmagic it seems something is up with hold targeter... is this normal?
17:26 Bmagic I assume staff are getting an error when placing a hold sometimes (maybe just "hold cannot be placed" ) but I am not certain
17:28 berick Bmagic: i would not call that normal, no
17:29 Bmagic always hold-targeter, and they are bricks, not running the hold_targeter perl script. Must be during place hold action?
17:30 Bmagic another clue: open-ils.circ.holds.create: received error : service=open-ils.hold-targeter : method=open-ils.hold-targeter.target : params=$VAR1 = [{'hold' => 5428685}];
17:30 Bmagic maybe because vacuum is running on hold_copy_map ?
17:33 berick vacuum won't lock the table unless you ran a 'vacuum full'
17:34 Bmagic It seems that it's "creating" a hold with that ID, and failed. But I can plainly see it in the db with that id
17:34 Bmagic it's autovacuum
17:34 berick an error at router@private.localhost/open-ils.hold-targeter means the listener process is gone
17:34 berick hold creation uses open-ils.circ (which seems to be working fine), but then telling the targeter about the ID fails, cuz the targeter does not appear to be running
17:34 berick or was disconnected from jabber
17:35 berick ps ax | grep -i hold | grep -i list
17:36 Bmagic hmm, I suppose max db connections to the db could do that... other services recover but not hold-targeter. every time?
17:36 berick hold targeter uses cstore, no direct DB connection
17:37 Bmagic well, I will keep poking at it (btw, dymo printer patch coming soon :))
17:37 berick busy cstores shouldn't cause the listener to disconnect, just the one API call to fail
17:37 berick Bmagic++
17:38 Bmagic If there was an issue with the whole server, you would think other services would have an issue but it's ALWAYS hold-targeter
17:38 berick Bmagic: is the listener running?
17:38 berick does the service show up in 'ps' ?
17:39 Bmagic ps aux|grep hold ?
17:39 Bmagic nadda
17:39 berick oh none of it is running
17:40 berick i assume it's configured to run in opensrf.xml?
17:40 Bmagic how do I start a single osrf service again? osrf_control --service hold-targeter --start ?
17:41 berick Bmagic: yep, and may need -l (--localhost)
17:41 berick service name is wrong
17:41 berick open-ils.hold-targeter
17:41 Bmagic osrf_control --service open-ils.hold-targeter --start --localhost
17:41 berick yeah
17:41 Bmagic k, it's back again
17:42 Bmagic normally my healthcheck would just kill the machine and docker would make another one (when it finds "NOT CONNECTED" in the logs)
17:42 Bmagic but I have that mechanizm disabled right now for diag
17:44 berick interesting listener and drones were gone.  don't think i've ever seen that, short of a osrf_control command to stop services
17:44 Bmagic yeah, and always hold-targeter
17:45 berick gotta be some log action on that
17:45 Bmagic EG 3.1.6 (upgraded this weekend)
17:45 Bmagic I have the whole trace from osrfsys.log - should I be looking elsewhere?
17:46 Bmagic open-ils.hold-targeter_stderr.log is empty
17:47 berick osrfsys should have most everything (except segfault's and the odd stderr message)
17:48 Bmagic yeah, I have that full log before and after the NOT CONNECTED message (1000 lines each direction)
17:48 Bmagic nothing stands out to me other than the lines I pasted here
17:48 berick grep ' open-ils.hold-targeter: ' osrfsys.log
17:48 berick does that show action before the errors?
17:48 berick that's looking for log created by the targeter
17:48 berick (1000 lines may not be enough)
17:49 Bmagic are the spaces intensional?
17:49 Bmagic /intentional/
17:49 berick yes
17:49 Bmagic no hits
17:49 berick so targeter died (or failed to start) some before that 1000 lines
17:50 berick s/some/some time/
17:50 Bmagic strange, your grep - I ran on the whole log
17:51 Bmagic that log hasn't been rotated - it's the full log since the container was born
17:51 Bmagic so, I guess it never started
17:51 berick does that grep show entries after you manually restarted, just to be sure?
17:52 Bmagic I think we are on to something
17:52 Bmagic the very start of the logs (when machine was brought online)  ERR :3063:XMPPReader.pm:123:] No initial XMPP response from server
17:52 Bmagic [ERR :3063:EX.pm:66:] Exception: OpenSRF::EX::Jabber 2018-10-15T14:50:12 OpenSRF::Transport::SlimJabber::Client /usr/local/share/perl/5.22.1/OpenSRF​/Transport/SlimJabber/Client.pm:162 Jabber Exception: Could not authenticate with Jabber server:
17:54 berick starting EG before ejabberd is fully awake, maybe?
17:54 Bmagic that could be, though, the ansible script should be pausing
17:55 berick gmcharlt++ # wrangling
17:57 Bmagic maybe 5 seconds isn't good enough when rolling out into the beanstalk cloud
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19:34 jeffdavis Anyone know if AuthProxy supports LDAPS?
19:35 jeffdavis looking at the LDAP_Auth module I don't think it does, but I'd be happy to be wrong :)
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