| Time |
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Message |
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pinesol |
News from qatests: Testing Success <http://testing.evergreen-ils.org/~live> |
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| 10:34 |
mmorgan |
Writing an email and realized I typed "Parmesan Groups". Where did that come from? |
| 10:36 |
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| 10:39 |
csharp |
mmorgan: hungry for Italian food? |
| 10:39 |
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| 10:39 |
csharp |
so many good Italian places in your region - not so many in the south |
| 10:40 |
mmorgan |
Not lunch time yet, but Italian is a good choice. :) |
| 10:40 |
mmorgan |
Does seem like there's always one just around the corner. |
| 10:41 |
* csharp |
loves grinders with lots of cheese & tomato sauce |
| 10:41 |
csharp |
nothing like that in Atlanta |
| 10:42 |
csharp |
my wife's family is from Connecticut so we used to go up there for holidays - the remaining close family has moved south, so no excuse to be there anymore :-/ |
| 10:43 |
csharp |
unless y'all host another EG conference (nudge nudge) |
| 10:43 |
mmorgan |
:-( |
| 10:43 |
mmorgan |
:) |
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| 10:45 |
mmorgan |
So the logo could be a big grinder with lots of cheese and tomato sauce :) |
| 10:48 |
* kmlussier |
never thought of the New England area as being known for grinders or Italian food. |
| 10:48 |
kmlussier |
Seafood maybe. |
| 10:50 |
mmorgan |
Seafood for sure! My sister loves whole fried clams. She can't get them in California. |
| 10:51 |
kmlussier |
Yes, I haven't had any yet this year. |
| 10:52 |
collum |
Parmesan Grouper? |
| 10:56 |
collum |
It is a thing. https://www.handycrab.com/recipes/parmesan-encrusted-grouper |
| 10:56 |
collum |
It looks good. |
| 10:56 |
csharp |
kmlussier: Hartford and surrounding areas have high concentrations of Italian Americans |
| 10:56 |
csharp |
and Polish Americans |
| 10:57 |
csharp |
(my father-in-law is half Polish/half Italian) |
| 10:57 |
csharp |
from New Britain |
| 10:58 |
kmlussier |
Yes, actually, Providence does too. So I guess I take back what I said. |
| 11:02 |
csharp |
@retract my last statement |
| 11:02 |
pinesol |
csharp: It reads like a Nigerian 419 scam, but I think it is a sincere question sent to the wrong list. |
| 11:05 |
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| 11:06 |
idjit |
if i specify 'audience' in an advanced catalog search, what does that end up looking at? i'm not getting as many results as i expected. |
| 11:07 |
JBoyer |
idjit, the MARC audience fixed field in the 008. |
| 11:08 |
idjit |
JBoyer: one record says "141016r20142014nyu 000 1 eng d". i can make some guesses, but what the heck does that mean? |
| 11:09 |
kmlussier |
idjit: http://www.loc.gov/marc/bibliographic/concise/bd008.html |
| 11:09 |
abneiman |
idjit: https://www.oclc.org/bibformats/en/fixedfield/audn.html -- if it's not widely used in your system that would explain "fewer results than expected" |
| 11:09 |
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| 11:09 |
idjit |
thanks! i'll do some reading |
| 11:09 |
idjit |
JBoyer++ kmlussier++ abneiman++ |
| 11:10 |
JBoyer |
Yeah, I have loc.gov/marc bookmarked in a few browsers, heh. |
| 11:10 |
abneiman |
idjit: my guess from the string you posted is that audn is not set |
| 11:10 |
idjit |
that makes sense. |
| 11:15 |
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| 12:20 |
jeff |
(kicking them before they time out or disconnect via other means is pointless, yet cathartic) |
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| 12:33 |
kmlussier |
jeff++ |
| 12:38 |
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| 13:06 |
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| 13:16 |
kmlussier |
@quote random |
| 13:16 |
pinesol |
kmlussier: Quote #39: "< paxed> oohyea, i got an evergreen sticker." (added by csharp at 08:40 AM, December 17, 2012) |
| 13:16 |
kmlussier |
:) |
| 13:37 |
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| 13:47 |
jeff |
cl |
| 13:47 |
* jeff |
picks up a spare / and uses it |
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| 15:15 |
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| 15:19 |
gsams |
I've gotten reports of an odd hold status popping up in our system of "Error (-1)" that is really odd. |
| 15:20 |
gsams |
Running 3.0.3, seems to have happened a decent bit for one library in particular and some sporadic reports from a few smaller libraries. |
| 15:22 |
jeff |
What interface? XUL staff client viewing patron holds? |
| 15:22 |
jeff |
Generally it means something's in an unexpected state. |
| 15:22 |
kmlussier |
gsams: http://irc.evergreen-ils.org/evergreen/2017-10-06#i_329002 |
| 15:23 |
gsams |
I'm honestly surprised this is the first time I'm seeing it! |
| 15:24 |
gsams |
jeff: web client, viewing a patron's holds |
| 15:25 |
remingtron |
kmlussier++ #irc log ninja |
| 15:25 |
gsams |
kmlussier++ |
| 15:26 |
gsams |
You are definitely an irc log ninja |
| 15:29 |
kmlussier |
I always forget what -1 means, but I do remember that it comes up in IRC every year or so. |
| 15:30 |
gsams |
So possibly an item was checked in that should have filled a hold but somehow the status of the item changed before the hold process could resolve properly? |
| 15:30 |
jeff |
gsams: are you able to examine the status of the current copy for the hold? |
| 15:31 |
gsams |
Yes, which is currently available, but the capture date matches the checking date |
| 15:32 |
pinesol |
[evergreen|Jane Sandberg] Docs: small changes to record bucket docs - <http://git.evergreen-ils.org/?p=Evergreen.git;a=commit;h=d22f8fd> |
| 15:35 |
mmorgan |
gsams: We run across status -1 holds occasionally. As far as I can tell "something happens" to change their status from what it should be |
| 15:37 |
gsams |
mmorgan: It's been happening an awful lot at one library, along with another odd issue when checkins register on the checkin screen but don't actually checkin... |
| 15:37 |
gsams |
Of course I only found out about these issues after the busiest months, not during. |
| 15:38 |
jeff |
logs and audit tables can help you determine why the captured copy status isn't "in transit" or "on holds shelf". |
| 15:40 |
* mmorgan |
seems to remember cancelling a transit on a captured hold might cause the -1 status. |
| 15:44 |
mmorgan |
gsams: lp 1469287 ? |
| 15:44 |
pinesol |
Launchpad bug 1469287 in Evergreen "Retargeting a cancelled hold can cause problems with uncancelled captured holds" [Medium,Confirmed] https://launchpad.net/bugs/1469287 |
| 15:44 |
mmorgan |
Or something similar? |
| 15:46 |
gsams |
mmorgan: I don't think we have anyone doing anything quite like that here, but I wouldn't be willing to rule it out completely |
| 15:47 |
mmorgan |
Also lp 1526605 which is incomplete - likely due to my vague reporting attempts :) |
| 15:47 |
pinesol |
Launchpad bug 1526605 in Evergreen "Stuck holds can with hold status -1" [Undecided,Incomplete] https://launchpad.net/bugs/1526605 |
| 15:49 |
* mmorgan |
is curious, if the time is set wrong on the workstation, does that affect the web client? |
| 15:50 |
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| 16:03 |
miker |
gsams: suspect no-op checkins and direct edits of copies... |
| 16:03 |
* miker |
disappears |
| 16:09 |
gsams |
Well I did just find something odd, the checkin workstation is {{circ.checkin_workstation.name()}} |
| 16:10 |
gsams |
which is really something. |
| 16:10 |
gsams |
or maybe just a UI glitch |
| 16:11 |
gsams |
because now it's blank... |
| 16:11 |
gsams |
maybe this is related to the checkin issue |
| 16:13 |
gsams |
item status screen shows the hold information correctly, but patron account shows the error. |
| 16:14 |
mmorgan |
gsams: What's the status of the item? |
| 16:14 |
gsams |
Available |
| 16:15 |
mmorgan |
Is it supposed to be ready for pickup? |
| 16:15 |
gsams |
From what I can tell it absolutely should be |
| 16:15 |
mmorgan |
Then status should be On holds shelf |
| 16:16 |
mmorgan |
So something happened to change the status that the hold didn't know about. |
| 16:16 |
gsams |
Item status shows the hold information, patron account shows Holds (1/1), holds screen shows the -1 |
| 16:17 |
gsams |
Nothing in the logs for the checkin period that throws a red flag to me. |
| 16:18 |
gsams |
The checkin without a workstation is odd |
| 16:18 |
mmorgan |
Do you see a last status change time on the item? |
| 16:18 |
gsams |
It's the same as the checkin date and capture date |
| 16:19 |
mmorgan |
Hmm. |
| 16:26 |
jeff |
same date, or identical down to the microsecond? are you familiar enough with the audit tables to try to make sense of what happened to the copy? |
| 16:28 |
gsams |
jeff: I'm working my way there, so far I've only got down to the minute. |
| 16:28 |
gsams |
busy day, staff shortage, etc. |
| 16:28 |
gsams |
when will I learn |
| 16:30 |
mmorgan |
gsams: checkin_workstation is NULL for opac renewals, FWIW |
| 16:31 |
mmorgan |
Also could be NULL for checkins through an automated materials handler |
| 16:31 |
jeff |
also can be null for SIP checkins, etc. |
| 16:31 |
jeff |
mmorgan++ *nod* |
| 16:32 |
mmorgan |
jinx! |
| 16:33 |
gsams |
On the quick summary it lists a workstation, but the most recent circ doesn't list one, the previous circ has a different workstation |
| 16:36 |
gsams |
2 of 3 most recent entries on audit table have same edit date and status change date down to the last digit. |
| 16:36 |
gsams |
most recent entry is 2 days later by audit time |
| 16:37 |
jeff |
for that most recent audit table entry, what's the status? |
| 16:37 |
gsams |
with almost the same edit and status times, but forward about .004 seconds |
| 16:37 |
jeff |
(and what's the status in the previous two?) |
| 16:37 |
gsams |
From most recent to least: 7,8,7 |
| 16:39 |
mmorgan |
double scan at checkin? |
| 16:40 |
gsams |
so on holds shelf, in between two reshelvings |
| 16:41 |
gsams |
the 2nd and 3rd entries are about .004 seconds apart, so that'd be incredibly fast |
| 16:41 |
gsams |
.004125 to be precise. |
| 16:43 |
mmorgan |
gsams: do you see two checkins for that barcode in the logs? |
| 16:46 |
gsams |
Might take me a bit, looking into it |
| 16:48 |
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| 16:54 |
gsams |
I believe we have a duplicate transaction |
| 16:54 |
gsams |
two open-ils.actor.get_barcodes followed up with 2 open-ils.circ.checkin |
| 16:54 |
gsams |
in a row, for that item. |
| 16:54 |
mmorgan |
gsams: http://paste.evergreen-ils.org/13982 fyi |
| 16:55 |
mmorgan |
Sounds like that's the culprit. |
| 16:57 |
gsams |
It does, now I just need to figure out how it's double scanning within less than 5 thousandths of a second. |
| 16:59 |
mmorgan |
Barcode scanners can be quick :) |
| 17:03 |
* mmorgan |
runs away to beat the thunderstorm. |
| 17:03 |
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| 17:22 |
jeff |
cd |
| 17:25 |
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| 18:06 |
miker |
~$ |
| 18:30 |
pinesol |
News from qatests: Testing Success <http://testing.evergreen-ils.org/~live> |
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