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IRC log for #evergreen, 2018-01-09

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Time Nick Message
00:27 pinesol_green [evergreen|Cesar Velez] LP#1710405 - remove Modify + Use Edits buttons in z3950 overlay - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=bfd5b2f>
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06:30 pinesol_green News from qatests: Test Failure <http://testing.evergreen-ils.org/~live>
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08:16 kmlussier LP timeouts already?
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08:25 rhamby kmlussier: it wanted to get an early start
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10:17 Bmagic berick: Is it possible that the new hold targeter is not respecting age based hold protection? We have many hold rules that look like are suddenly allowing patrons to get items that are age protected accross systems.
10:18 Bmagic accross/across
10:18 terran In the "not sure if it's just me" category - in our 3.0.2 test server, when I print a list of current bills, it's only printing circ bills and not grocery. Don't see this problem on our 3.0.0 test server.
10:19 terran Does anyone have a moment to test this on their 3.0.2 server?
10:19 Bmagic terran: sure
10:19 Bmagic let me see if I can dig up a patron with both types
10:19 terran Bmagic: Thanks!
10:20 Bmagic terran: did csharp ask you to confirm another scenario that I mentioned to him yesterday?
10:20 terran Bmagic: no, but he's been in meetings all morning and I've barely seen him yet
10:21 Bmagic it's easy - can you confirm that the patron hold notification preferences simply do not show up in Webby and clearly are there in XUL?
10:21 Bmagic when editing a patron
10:21 terran Bmagic: Sure, I'll check
10:23 berick Bmagic: age protect is handled in the DB hold permit test.  that stuff didn't change with the new targeter.
10:25 terran Bmagic: The first account I checked has Email and SMS checked and it shows up in both My Account and the web client. I'll create a new test account and check it.
10:25 Bmagic terran: interesting....
10:25 Bmagic berick: darn, I was hoping it would be explained easily....
10:26 Bmagic berick: I suppose it's possible that no one noticed this flaw in our hold rules until now...
10:29 JBoyer Bmagic, I'm not sure what you're seeing, but I don't think the age protection value in the hold rules has anything to do with items actually having age protection. I thought that was checked in perl after a holds rule was chosen.
10:30 terran Bmagic: I created a new account and left email and phone checked by default. Tested in OPAC and it was fine. Edited in web client and the settings still appeared. Made changes in OPAC. Changes showed up in web client.
10:31 terran Bmagic: I recall seeing a lot of problems with this type of thing in 2.12.
10:31 JBoyer You don't have a custom .tt2 for the patron editor do you? I think half (or more) of the fix for that was in the template.
10:32 kmlussier Yes, what JBoyer sounds vaguely familiar. Age protection needs to be applied at the copy level.
10:34 Bmagic terran: thanks for checking that, maybe it is just me. JBoyer: it sounds like this was a problem in the past? And perhaps I have some old tt2 files..... weird. I will have to investigate
10:35 Bmagic terran: still digging up the scenario on the billing print
10:37 JBoyer Just a possibility. I know that hold notifications should be working in 3.0 though, because I was involved in fixing them. :) (and just verified on my 3.0.2-ish production system)
10:38 Bmagic terran: confirmed, it does not include the non circulation bills
10:38 kmlussier terran: Yes, I can confirm it too.
10:39 terran Bmagic++ and kmlussier++ I'll create a new bug
10:39 Bmagic terran: if I only check the box for the grocery bill and print that, I get blank between header and footer
10:45 terran Ack, meeting time. I'll file the bug report as soon as this is over.
10:48 Dyrcona Bmagic: You're asking about the item_age field in the hold_matrix_matchpoint.
10:48 Bmagic Dyrcona: yes
10:48 Dyrcona Bmagic: That's not for aged hold protection.
10:48 Bmagic it's called "copy age hold protection rule"
10:49 Dyrcona Where is it called that?
10:49 Dyrcona That's not what it does, exactly.
10:49 Dyrcona If you're going to use age protection you do that on the copy as kmlussier said earlier.
10:49 Bmagic I happen to be looking at XUL. It's the name of the column next to active in the giant dojo grid
10:50 Dyrcona Well, that name is misleading in my opinion.
10:50 JBoyer There are both, item_age (does what it says on the tin) and age_hold_protect_rule which is for something else.
10:50 Bmagic it's the label also when editing the rule
10:51 Dyrcona The field has a default weight of 0, which means it almost never applies.
10:51 Bmagic I am referring to age_hold_protect_rule - the options correlate with the options that we have for age based hold protection
10:51 kmlussier What exactly does that field do in the hold matrix? I don't think I ever figured out the answer to that question when we stumbled across this issue years ago.
10:52 Bmagic I am not referring to item age, sorry I misunderstood. I am definitely not referring to item age
10:52 * mmorgan thought that field in the hold matrix allowed for different circ rules for items with those values. Never have used or tested it, though.
10:52 Dyrcona Basically, it prevents a given matrix matchpoint from applying to an item less than that age.
10:52 JBoyer And the comments light the way. It's not for matching, it's for returning. There's a comment in 110.hold_matrix_matchpoint about not being sure someone wanting to remove it from acp. The intent (if not the result) is that a matching row with a non-null age_hold_protect_rule would apply that rule to the copies even if their age rule is null.
10:53 Dyrcona Basically, it makes no sense. :)
10:54 JBoyer I don't know if that part is actually hooked up anywhere, as that has to happen elsewhere.
10:54 Dyrcona It is hooked up in the function that pulls out matchpoints.
10:54 Dyrcona Line 187 in 110.hold_matrix.sql
10:55 JBoyer Yeah, I mean the "apply this rule even if the copy has no age protection" part of it.
10:55 * kmlussier can't keep all of these search bugs straight.
10:55 Dyrcona It's applied even if the copy does.
10:56 JBoyer Dyrcona, Ah, I think Bmagic and kmlussier are talking about age_hold_protect_rule. That's the thing I don't think is hooked up the way the comments say.
10:56 JBoyer I also think we've all been talking past each other for a couple minutes since it takes so long to bang out these responses. :)
10:56 Dyrcona Well, Bmagic was talking about the hold matrix specifically.
10:56 Dyrcona If the age hold protect rule shows up in the matrix grid, that's a bug.
10:57 Dyrcona I'm assuming item_age is mislabeled in the grid, but I never use the gird, nor have I ever used item_age.
10:57 JBoyer Check out line 58 of that file. It's not a match point, it's a return value.
10:58 Dyrcona Oh, I see.
10:58 JBoyer and no, item_age isn't mislabled, there was just some confusion earlier.
10:58 Dyrcona I never specifically configured that in matchpoints because it isn't used in matchpoints.
10:58 JBoyer Bmagic, to summarize, are you trying to apply hold protection rules through the hold matrix, or something else?
10:59 Dyrcona The age_hold_protect rules are used after the fact to remove copies form the list, IIRC.
10:59 Bmagic we are finding that age protected items are filling holds with pickup locations outside of the item's system
10:59 Dyrcona That field should be removed from the matrix since it is not used by the function.
10:59 Bmagic we thought that wasn't supposed to happen
11:00 JBoyer Dyrcona, it's a return value. I would think it's supposed to be used outside the function. (I just don't know if it is.)
11:00 kmlussier miker: For bug 1730758, did you want to address the issue I mentioned in comment #10 in the bug or should it be handled through a separate bug? I was thinking it might be easier to handle it all in one upgrade script.
11:00 Dyrcona It's not, but that depends on settings and the age of the item and what rule applies.
11:00 pinesol_green Launchpad bug 1730758 in Evergreen "biblio.record_entry.vis_attr_vector not updated upon adding a locate URI" [Medium,Confirmed] https://launchpad.net/bugs/1730758
11:00 mmorgan Bmagic: Have you checked that the values in config.rule_age_hold_protect.prox are correct?
11:00 Dyrcona holds--
11:00 Bmagic mmorgan: yes, they are correct - value is 2
11:01 * mmorgan nods
11:02 mmorgan And all the copies in question have an age_hold protection rule set, and that the rule has not expired based on the created date (or active date)?
11:02 Bmagic when running the hold permit test, I find that it's matching a rule with a null value for age_hold_protect_rule - which means "copies with anything in this column" ?
11:03 Dyrcona Bmagic: I've never filled in that field in the matrix and age hold protection has always worked as I expected it to.
11:03 Dyrcona I honestly don't think the field in the matrix is used, but I need to do some archeology to be certain.
11:03 Bmagic We have rules in place for each of our systems that explicitly permit holds from items anywhere in the consortium to patrons in each of the systems. One rule per system.
11:04 JBoyer Bmagic, nope. age_protect_rule isn't used to match in the holds matrix, it's (intended to be) used to apply age protection to copies that don't have it. I assume so you can do more complicated things with keeping holds from going from one place to another.
11:05 Bmagic JBoyer: that is what we thought! And that is the way the system had been behaving. It's been disallowing items with age protection from filling holds outside of the proximity specified in config.rule_age_hold_protection. But recently that isn't working
11:06 Bmagic So, back to my original question, since we are using the hold targeter v2, I was wondering if it had anything to do with that
11:06 Bmagic berick says no because v2 didn't change any of the SQL logic
11:06 JBoyer I doubt it, because we've been using it since it was released. (we would definitely hear about that...)
11:07 JBoyer I was going to ask though, is it targeting things on the shelf it shouldn't, or did someone return a copy somewhere that tried to use it for a hold that wouldn't normally be allowed?
11:14 Bmagic JBoyer: I believe the scenario that I am looking at had the copies on a pull list. So copies on the shelf
11:16 Bmagic JBoyer: just confirmed that my templates are stock, so I'm back to searching for the issue on those checkboxes
11:18 Bmagic JBoyer: aha, refreshing caused those checkboxes to populate, perhaps we have another timeout issue?
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11:41 Bmagic terran: it seems that those notification preferences randomly are not populated, if you ever see them non-checked when they should be, perform a browser refresh page and violla
11:43 Bmagic JBoyer: just to be clear, when performing a hold permit test with the SQL funciton, it should pass and provide the matching rule even with age based hold protection on the copy because that logic happens in perl?
11:45 JBoyer Yeah, that way you can see if the hold is even possible. Just finding a matching row doesn't mean you've targeted a copy.
11:45 JBoyer (or that you've found a copy to target, rather.)
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11:59 berick Bmagic: JBoyer: the copy age protect test happens in the in-db function too
12:00 Bmagic berick: which function should I be testing with?
12:00 berick action.hold_request_permit_test and action.hold_retarget_permit_test
12:01 Bmagic the one that should be denying this copy with age protection to this patron
12:01 terran Bmagic: Thanks for confirming the bill printing problem, bug reported at: https://bugs.launchpad.net/evergreen/+bug/1742194
12:01 pinesol_green Launchpad bug 1742194 in Evergreen "Web Client: Print Current Bills only prints circ not grocery" [Undecided,New]
12:01 Bmagic berick: when creating the hold, the system decides weather or not to insert the row in action.hold_request by using these rules. Once the row is created, the rules are no longer referred to?
12:02 berick Bmagic: that's not true
12:02 berick age protect and other filters, etc. are checked every time a copy is put onto the pull list or captured during checkin.
12:02 Bmagic I'm (re)learning
12:03 berick if a copy is on the pull list, action.hold_retarget_permit_test returned success=true
12:03 Bmagic alright, I will run this scenario through
12:04 terran Bmagic: re notification preferences: weird, I will keep my eyes open for that problem.
12:05 miker kmlussier: was in a meeting ... I can look at the comment #10 thing quickly and see if it's trival
12:05 Bmagic terran: along those same lines, we find that the transit slips print the wrong stuff until you print it a second time
12:06 terran Bmagic: I saw your report on that, but we haven't seen that happen in testing yet either. It may be that we see both of these after we are in production next week.
12:06 Bmagic terran: it's tough to find because it doesn't happen always
12:06 krvmga we have an item in our catalog that includes both a CD and a DVD. is there any way for us to display both icons for this in the catalog?
12:07 Bmagic I am finding a common theme, where refreshing the screen corrects the issue
12:07 Bmagic krvmga: I believe so, You will need to define two 007's in the MARC
12:08 Bmagic one for the CD and one for the DVD
12:09 krvmga yes, the record type for the DVD is g and the music CD is j
12:09 krvmga I added the 007 field for the CD and the record already had an 006 field for the sound recording type but the system is not picking up the codes for the CD.
12:10 terran Bmagic: so it may be caching data? I have noticed when making changes to print templates and spine label templates, it doesn't always recognize the changes right away.
12:10 Bmagic terran: I think it's a race condition
12:11 terran Bmagic: Ah, that would explain why it doesn't always happen
12:11 Bmagic terran: where the UI is ready to show but the data isn't. Like this one
12:11 Bmagic https://bugs.launchpad.net/evergreen/+bug/1642036
12:11 pinesol_green Launchpad bug 1642036 in Evergreen "Web Staff Client - Group Members Don't Display" [Medium,Confirmed]
12:14 terran Bmagic: FWIW, we have your patch on our test server and it's been working there, but we don't have it in production yet.
12:15 Bmagic I think bug 1642036, bug 1740537, bug 1361258 might have some of the same underlying causes
12:15 pinesol_green Launchpad bug 1642036 in Evergreen "Web Staff Client - Group Members Don't Display" [Medium,Confirmed] https://launchpad.net/bugs/1642036
12:15 pinesol_green Launchpad bug 1740537 in Evergreen "Web client: Transit slip printing with wrong information" [Undecided,New] https://launchpad.net/bugs/1740537
12:15 pinesol_green Launchpad bug 1361258 in Evergreen "Patron registration form does not set notification preferences" [Undecided,Confirmed] https://launchpad.net/bugs/1361258
12:16 Bmagic terran: that patch for group member details? I think gmcharlt is right and the patch I have there isn't the answer. The right path to take would be using the angular timeout chain.
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12:17 terran Bmagic: That makes sense. However, if it's not fixed this week, we'll roll out with your patch until a fix is ready.
12:18 Bmagic terran: right on. that patch should make the issue occur less :). We could wrap the code in 10 more loops and it would occur even more less frequently!
12:18 Bmagic I love saying more less
12:20 terran :D
12:23 Bmagic krvmg: example http://missourievergreen.o​rg/eg/opac/record/2039680
12:23 Bmagic krvmga ^^
12:23 kmlussier terran: Your upgrade is this weekend?
12:25 krvmga Bmagic++
12:30 terran kmlussier: Yes
12:30 kmlussier terran: Best wishes with the upgrade! I hope it goes well!
12:32 terran kmlussier: Thanks! There are still a few things we're concerned about, but with the exception of cataloging, we're fairly optimistic.
12:34 kmlussier miker++ # Continued work on search bugs!
12:45 miker kmlussier: not sure if you saw it, but there's yet another update to 1730758. you can apply the 2-line sql in the comment rather than rebuilding everything and source vis cache changes should work as expected now
12:45 Bmagic terran: if it goes anything like ours, you will be fine! It was pretty seemless.
12:45 kmlussier miker: Thanks!
12:48 terran Bmagic: Good!
12:50 Bmagic anyone else out there find rows in money.materialized_billable_xact_summary where id not in(select id from money.grocery) ?
12:51 Bmagic I have 9815175 rows
12:51 JBoyer Those would be from action.circulation.
12:52 Bmagic oh oops, I mean to look at money.billable_xact
12:52 JBoyer (money.grocery and action.circulation share the same serial function for their ids.)
12:53 Bmagic JBoyer: right, I was comparing the wrong tables. money.billable_xact should have a row that accounts for rows in action.circulation and money.grocery
12:53 Bmagic and money.materialized_billable_xact_summary for that matter
12:54 JBoyer Oh, if you're seeing ids that aren't in either table they're probably in action.aged_circulation then.
12:56 Bmagic good point
13:01 JBoyer That all said, we do have 32 rows in money.billable_xact that don't exist in any of those 3 tables. Huh.
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13:07 Dyrcona Well, there are ways you could insert into money.billable_xact itself.
13:08 Dyrcona In the database, at least.
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13:40 * phasefx is going to suppress the flagging of those lovefield offline DB errors for now on the live tester
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15:21 kipd Potentially silly question.  I needed to literally make a one character change in Application/Circ/HoldNotify.pm and run make again and will run make install.  I need to restart OpenSRF and the Apache instances for that to take effect, right?
15:23 Bmagic berick: It might help if I use the right item ID. Now I am getting "config.rule_age_hold_protect.prox"
15:28 Dyrcona kipd: You can do --restart-all with osrf_control and restart apache, or you can do --stop-services then --start-services, and I don't think you have to restart apache.
15:29 kipd Sounds good, thanks.
15:29 berick Bmagic: that's what I would expect to see
15:30 Dyrcona Changing Holds.pm, you may just need to restart circ and hold_targeter services.
15:30 Bmagic berick: I do have a row in theauditor.action_hold_request_history table that tells me that this copy was in fact targeted. Now I am looking to see if that copy was age protected at that time or if was added later
15:32 Bmagic darn. The answer is: yes, it was age protected on Jan 5th
15:33 Bmagic age_protect column has been set since it was cataloged
15:36 Bmagic I think it captured during a checkin and not on the pull list. Considering that it was cataloged 5 days ago.
15:37 jeff haven't been following, so it might not matter or might have already been checked, but since you're question age hold protection and have auditing enabled for ahr, have you verified that the pickup location of the hold has remained constant?
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16:25 Bmagic jeff: yes, remained the same
16:26 Bmagic right now my theory is that the workstation that checked the item in is mistakenly registered to the foreign branch....
16:26 Bmagic I'm not sure that is technically possible with the staff login accounts that they have there, but hey, one can hope!
16:29 Dyrcona Bmagic: You can check that theory by looking at checkin_lib for the circulation of that item.
16:29 Bmagic there isn't a circulation
16:30 Bmagic it's a newly cataloged item checkin
16:30 Dyrcona Oh. I see... Someone checked it in just to trap a hold, did they?
16:30 Bmagic I think the routine is to checkin after the cataloging is done in order to change the status and capture any holds. Which is what it did, but it captured a hold for a patron that shouldn't be allowed to have it for 6 months
16:30 Dyrcona If that was mentioned before, I missed it. I stopped paying attention after a while. :)
16:31 Dyrcona Yeah, that's pretty standard.
16:31 Bmagic except the part about the hold for the pickup location > 2 proximity
16:31 Dyrcona The check in of new items, I mean. The age hold protection failing is not standard.
16:32 Dyrcona I don't think there are ways for staff to force a copy onto a hold.
16:33 Dyrcona Have you checked the logs or do you not have enough information to find the checkin in the logs?
16:33 Bmagic I had that thought but I figured they have been rotated out by now.... but I suppose I could double check that
16:33 Dyrcona Should be a check in message that would tell you the workstation.
16:33 Dyrcona Well, depends on how long you're keeping logs, etc....
16:34 Dyrcona And, now that I think about it, the message in the logs may not be that useful....
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16:36 * Dyrcona looks for a sample in the current syslog and watches reams of text scroll by. :)
16:38 Dyrcona Rats. I just see stuff like AUTHKEY, HASH(0x....)
16:38 berick has printing to Hatch from iframes come up yet?  i feel like it must have.  e.g. the Print Worksheet link in the ACQ UI.  I'm sure there are catalog examples too.
16:38 berick Dyrcona: you can determine the workstation from the authkey
16:38 Dyrcona berick++ That is true!
16:48 Bmagic Dyrcona: auditor.asset_copy_history never shows it going in-transit....
16:49 Bmagic and no rows in action.transit_copy
16:54 Bmagic oh, I think I see. It WAS a pull list situation and never captured. Details details
16:58 Dyrcona Well, I'm going to give up pretending that I know how holds work. :)
17:01 Dyrcona Catch everyone tomorrow.
17:01 mmorgan Bmagic: Forced hold by any chance?
17:01 Bmagic mmorgan: no
17:05 * mmorgan needs to run, but wonders if Bmagic's age hold protection goes by create_date or active_date, and wonders what those values are for the copy.
17:05 Bmagic berick: Dyrcona: ha! I found the lines in the hold targeter log where it "targeter: [hold 1004507] exiting => successfully targeted copy 3533553"
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17:09 pastebot "Bmagic" at 64.57.241.14 pasted "Hold targeter choosing age base protected item" (46 lines) at http://paste.evergreen-ils.org/965
17:10 Bmagic there are some warning leading up to the action.hold_retarget_permit_test
17:13 Bmagic it looks like the targeter received empty values for the proximity in the hold_copy_map?
17:13 Bmagic looking at the database today, I find that those columns are non-null but I don't have an easy way of seeing the state of that table on 2018-01-05 11:20:30
17:15 Bmagic furthermore, if I execute select * from action.hold_request_permit_test​(163,163,3533553,177136,177136) - it fails! But somehow it succeeded on that day at that time. I guess I can chalk it up to computer voodoo
17:19 berick Bmagic: those warnings suggest the hold_copy_map contained no proximity data for the copy.
17:19 berick that lack of data could have affected the age protect calculation in the permit call
17:19 Bmagic that must have been the reason
17:19 Bmagic so, the step that fleshes that table was messed up on this day
17:20 Bmagic select * from action.hold_copy_map where proximity is null returns two rows right now.....
17:24 Bmagic looking at the function action.hold_request_regen_copy_maps - I find that it doesn't insert proximity
17:24 berick Bmagic: trigger on hold_copy_map
17:25 Bmagic ah
17:26 csharp autogen.sh on the server running the hold targeter?  (pretty sure that needs to happen, right?)
17:26 Bmagic I am concluding that action.hold_copy_calculated_proximity sometimes returns null
17:26 csharp Bmagic: we have no rows from the query you just posted, fyi
17:27 Bmagic how does autogen matter when executing SQL proceedures/triggers?
17:27 Bmagic csharp: which one? lol, are you replacing those ID numbers with relavent ones in your data?
17:28 csharp select * from action.hold_copy_map where proximity is null
17:28 Bmagic relavent/relevant
17:28 csharp Bmagic: I was looking at osrfsys.log.4.gz:[2018-01-05 11:20:30] open-ils.hold-targeter [WARN:2034:Application.pm:624:1515171602322802] open-ils.hold-targeter.target: Use of uninitialized value $prox in hash element at /usr/local/share/perl/5.22.1/​OpenILS/Utils/HoldTargeter.pm line 665.
17:28 Bmagic oh yes! thanks for checking that. Getting null proximity has got to be a problem
17:29 Bmagic somehow between now and then, the hold targeter started getting proximity results from that trigger and everything is just fine....
17:29 csharp and that is solved by autogen.sh (or at least it used to be :-/)
17:30 * csharp never has completely unwound what autogen.sh does enough to know where it needs to be run
17:30 Bmagic no kidding.... I think I recently ran autogen on that server where I hadn't before then, but I wonder how I still have two rows with null values for proximity
17:31 Bmagic I think I can explain those null rows. The associated holds are captured and the hold targeter isn't refreshing the hold copy map
17:31 csharp perl -MOpenILS::Utils::Configure -e "OpenILS::Utils::Configure::org_tree_proximity();"
17:31 csharp it does that^
17:32 berick autogen may be needed there if it's a new org unit
17:33 berick it creates the org-to-org proximity values
17:47 Bmagic we certainly add new org units and rerun autogen afterwards. But I do believe that I neglect the utility server sometimes
17:49 Bmagic I have to ask though, the org units in question for this particular case are old* and should have rows in the proximity table already, also, running autogen updates the database and therefore the utility server should have access to the values regardless of which machine ran it?
17:55 berick right, you only have to run autogen once to update the org proximity table
17:55 berick beware there is an autogen flag to do the proximity updates, though
17:56 berick and yes if the orgs are old and already had proximities, the org-to-org proximities may not be the cause of the problem.
17:56 berick just guessing, but could be an issue with proximity adjusment configuration
18:20 Bmagic That system does have an adjustment set... More on this when I get back to it Thursday.
18:20 Bmagic berick++
18:30 pinesol_green News from qatests: Test Failure <http://testing.evergreen-ils.org/~live>
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18:43 miker autogen.sh -u should no longer be needed. a trigger should be handling that
18:43 * miker disappears
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19:00 pinesol_green [evergreen|Mike Rylander] LP#1736419: Located URIs vs QueryParser, round 2 - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=13d0596>
19:00 pinesol_green [evergreen|Mike Rylander] LP#1736419: Located URIs vs QueryParser, round 2, part deux - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=d63b81f>
19:00 pinesol_green [evergreen|Mike Rylander] LP#1736419: Bib visibility tests get OR'd - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=979d0c2>

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