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IRC log for #evergreen, 2017-07-20

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Time Nick Message
00:18 remingtron_ joined #evergreen
04:31 pinesol_green News from qatests: Test Success <http://testing.evergreen-ils.org/~live>
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09:39 hbain joined #evergreen
09:44 hbain Hello! My organization is setting up an instance of Evergreen to catalog our small library and we're having some server connection issues. I'm a librarian and not a tech so I'm a little lost, but the people who installed our server said it was probably an issue with the local network security. Is there anyone here who's had a similar issue or has suggestions for how I can fix it? Thanks!
09:51 hbain Further details: I can login to the online portal but get a "Failed to load resource: the server responded with a status of 404 (Not Found)" error message and an endless loading bar when I attempt to search or register other users. The staff client requires an SSL exception but can access the servers. However, it consistently tells me that I don't have permission to create a workstation even when I attempt to login with the admin
09:51 hbain We were able to override this once using "run as administrator" but don't seem to be able to duplicate it on other machines
09:52 kmlussier joined #evergreen
09:54 mmorgan hbain: Are you able to connect to and search the catalog as a patron rather than a staff user?
09:54 mmorgan That is, are your connection issues only related to staff use?
09:57 hbain We don't have anything in the catalog yet--this project is starting entirely from scratch
09:59 jonadab Yes, but the point of mmorgan's question was to disambiguate the cause of the problem.
10:00 mmorgan Ok, can you get to the main page of the catalog, even if there's nothing to search?
10:00 hbain Yes, I can
10:02 mmorgan Ok. When you mentioned the "portal" before, was that the web based client at https://<servername>/eg/staff ?
10:02 mmorgan Also, do you have the client installed on your workstation?
10:03 * mmorgan needs to run to a meeting...
10:04 mmorgan1 joined #evergreen
10:04 hbain Yes, I meant the web based client. I have also installed the staff client, but that's where I'm running into the issue of it insisting I don't have permission to register workstations
10:12 kmlussier hbain: You said you received the permission message when you were trying to register the workstation as the admin user?
10:17 hbain correct. I was able to eventually register one workstation by right-clicking the staff client and choosing "run as admin," but I haven't been able to duplicate that on any other computers
10:19 kmlussier Also, if you had to add an SSL exception for the installed client because the server doesn't have an SSL certificate, I think that could be a problem for using the web client. I think you need to have a valid SSL certificate for websockets. But others here can speak more knowledgeably about that.
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10:21 kmlussier hbain: I've never encountered permission issues when using the admin account, meaning the account that has the 'admin' user name.  It's a superuser account and should automatically have permission to do everything.
10:22 kmlussier I'm not sure what could be causing the problem.
10:23 Freddy_Enrique could it be something relating to the instalation proccess? he said they began from scratch
10:31 hbain We are in the process of getting our security certificate installed, so I know that's responsible for at least some of the problems. However, the organization that installed our Evergreen instance seems to think that it isn't responsible for all of them. I'm hoping to get the certificate installed asap, but I'm waiting on a different third-part tech group for that
10:31 Christineb joined #evergreen
10:33 kmlussier hbain: Yes, I think that would only be problematic for web client use. The installed client should work if you added the exception.
10:35 mmorgan joined #evergreen
10:46 mmorgan hbain: Is this the failure messge you receive when attempting to login: https://www.screencast.com/t/8tQw1MYo ?
10:52 hbain Yes!
10:55 mmorgan That was an attempt to login as a staff user that has permission to REGISTER_WORKSTATION, but no assigned Working Location(s).
10:56 kmlussier mmorgan: Is there a different message if you just don't have the permission?
10:56 mmorgan kmlussier is too quick! I was just about to say other situations could case the same message.
10:57 kmlussier hbain: When you first try to log in and are told to register a workstation, what do you see in the Organization select menu? Are you seeing all of your systems and branches there?
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11:10 hbain If you mean the "organization" menu under the "Workstation" section of the staff client login screen, I don't see anything. The menu appears at the same time that the popup telling me I don't have permission to register a workstation does
11:16 kmlussier hbain: OK, it should show earlier than that. After you enter your user name and password for the first time, you should get a red box around that Workstation area and the WS Name and Organization dropdown should appear.
11:17 kmlussier If it's not showing at that step, there's a problem. It could be that your server admin made changes to the org tree without running autogen.sh. The org tree is where you identify the consortium, system, branch names for your system.
11:18 kmlussier It could also be a problem with the way the server admin set up the org tree. We've seen problems, for example, where people made an org unit a child of itself.
11:18 mmorgan kmlussier: hbain: My login attempt that produced the earlier screenshot behaved the way hbain described.
11:18 kmlussier mmorgan: Did it really? Hmmm...let me check something.
11:21 terran joined #evergreen
11:22 kmlussier hbain: Sorry. Ignore everything I said in the last 10 minutes. :)
11:25 mmorgan hbain: You previously mentioned you were able to successfully login on one workstation. Are you still able to login on that workstation?
11:26 hbain Yes. It seems to work for the most part . . . some things are still strange. It won't let me register other patrons, for example. I can navigate to the screen but it doesn't show all the fields and the ones it does show don't have text boxes
11:27 hbain we just have a plethora of fun and interesting problems
11:29 kmlussier hbain: Could you check with your server admin to see if they have run autogen.sh? The patron registration problem is another symptom of that problem. If they have, I would also be interested in seeing what the org tree looks like.
11:30 hbain I will when I can--he's out of the office until mid-afternoon. But I'm glad to have a specific thing I can ask him about! Thank you!
11:31 kmlussier hbain: Even if he ran it when he did the initial installation, it needs to be run again whenever he adds/removes a library, changes the name of a library, etc. So it get runs a lot in the early days of configuration.
11:40 berick hm, isn't there a DB view or similar that creates a virtual link between payments and billings or did I imagine that?
11:41 mmorgan berick: Are you thinking of lp 1174498 ?
11:41 pinesol_green Launchpad bug 1174498 in Evergreen "Payment by billing type breakdown" [Wishlist,Triaged] https://launchpad.net/bugs/1174498
11:41 kmlussier mmorgan beat me to it
11:42 * mmorgan knew it was going to be close ;-)
11:42 berick mmorgan++
11:42 berick that's the one
11:42 kmlussier I'm getting slow, I should probably get more coffee.
11:42 berick and, hah, i have commented on the bug
11:42 mmorgan @coffee kmlussier
11:42 * pinesol_green brews and pours a cup of Ethiopia Yirgacheffe Addis Ketema North Italian Espresso Roast, and sends it sliding down the bar to kmlussier
11:42 berick opened in 2013, no wonder I thought it was already there
11:43 kmlussier Actually, I'm already getting twitchy from the coffee I've drunk so far. The perils of working at Panera.
11:43 kmlussier Or I should working 'from' Panera. I don't actually have a job here. Yet.
11:53 jonadab You could always switch from coffee to hot chocolate.  I am sure that will not promote any twitchiness at all.
11:55 kmlussier jonadab: I refuse to pay $3 for a cup of hot chocolate. It's just so wrong.
12:00 jonadab Heh.
12:00 jonadab Yes, well.
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12:23 Freddy_Enrique !.... is it too expensive?
12:29 jonadab Freddy_Enrique: Panera's a somewhat upscale restaurant that caters to upper middle class, and yes, $3 for a cup of hot chocolate is pretty much highway robbery.
12:30 jonadab Especially if it's made from powder-mix and hot water, which at a restaurant it probably is.
12:33 Freddy_Enrique ooohh.... I see.
12:35 jonadab (Good hot chocolate is made from hot milk, baking cocoa, sugar, marshmallows, and maybe one flavoring, such as mint or cinnamon.)
12:36 jonadab (If you make it at home, the milk is the expensive part, and $3 will buy a whole gallon of that.)
12:36 Freddy_Enrique OMG, you are one of mine
12:36 Freddy_Enrique hell you starbucks T_T
12:36 jonadab Starbucks is another place that would probably charge you $3 for a cup of hot chocolate.
12:38 kmlussier jonadab: I've never done well with the baking cocoa method of making hot chocolate. I tried it last winter, and my kids told me to never do it again.
12:38 jonadab Huh.
12:38 jonadab It works well for me.
12:39 jonadab You do have to get the chocolate-to-sugar ratio in the right general ballpark, of course.
12:39 hbain Bittersweet chocolate makes a better base than cocoa powder. Not as chalky
12:39 * jonadab now wonders if it matters whether the baking cocoa is dutch process or, umm, whatever the other one is.
12:40 hbain natural process is the other one
12:40 jonadab (Ours is never labeled one way or the other here, because Ohio.  It's just baking cocoa.)
12:40 hbain it shouldn't matter much for cocoa--most of the difference is when you bake with it
12:40 jonadab Ah.
12:45 kmlussier hbain: I'll try bittersweet next. Thanks!
12:53 kmlussier Given all of the great work that's gone into tagging this week, I sure hope our eventual replacement for Launchpad has a way to import those tags.
12:55 jonadab Are they roughly equivalent to Bugzilla keywords?
12:55 * jonadab thinks of all bug tracking systems in terms of how they differ from Bugzilla.
12:56 kmlussier jonadab: I'm not too familiar with Bugzilla. But they work like most tags do. You apply free-form tags to a bug to help categorize the bug and make it more findable.
12:57 jonadab Hmm.  I think Bugzilla tags are technically freeform, but installations usually maintain a list of tags that they use and what they mean.
12:59 kmlussier jonadab: Yes, we have some tags that become 'official' meaning they will be suggested to users as you start to type the tag.
12:59 kmlussier We don't have any documentation on what the different tags mean. I was thinking of creating some a couple of weeks ago, but then decided to wait to see if we make a switch.
13:00 jonadab Makes sense.
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13:25 mmorgan Given a list of usr.id's what's the best way to isolate those that have outstanding money or transactions?
13:26 mmorgan I'm looking at the views in the money schema, but not sure if that's the best way.
13:26 rgagnon joined #evergreen
13:30 kmlussier mmorgan: I think Dyrcona asked a similar question in here over the past 2 or 3 weeks. But I think he was looking for a random user, not working with a list of users, so the answer to his question may or may not be helpful.
13:31 mmorgan Yes, I remember that discussion. He was just looking for a random patron that owed fines to test with. I'm not sure there was a definitive answer.
13:47 tspindler joined #evergreen
13:49 tspindler Evergreen Oversight Board meeting will start in 10 minutes
13:56 sherbertbc joined #evergreen
13:56 ScottThomas joined #evergreen
13:59 terran Reminder that the EOB meeting starts in a moment
13:59 rgagnon joined #evergreen
14:00 tspindler #startmeeting 2017-07-20 - Evergreen Oversight Board Meeting
14:00 pinesol_green Meeting started Thu Jul 20 14:00:28 2017 US/Eastern.  The chair is tspindler. Information about MeetBot at http://wiki.debian.org/MeetBot.
14:00 pinesol_green Useful Commands: #action #agreed #help #info #idea #link #topic #startvote.
14:00 pinesol_green The meeting name has been set to '2017_07_20___evergreen_oversight_board_meeting'
14:00 tspindler #topic roll call
14:00 tspindler Use the #info command stating name and affiliation
14:00 miker #info miker = Mike Rylander, EOLI
14:00 tspindler #info tspindler is Tim Spindler, C/W MARS
14:00 rgagnon #info rgagnon is Ron Gagnon, NOBLE
14:01 collum #info collum is Garry Collum, Kenton County Public Library
14:01 sherbertbc #info sherbertbc is Sharon Herbert, Sitka/BCLC
14:01 ScottThomas #info ScottThomas is Scott Thomas, PaILS
14:01 afterl #info afterl is Amy Terlaga, Bibliomation (Evergreen conference update)
14:01 terran #info terran is Terran McCanna, PINES
14:02 tspindler I think that's all the board who was attending.
14:02 tspindler #topic Report of the Chair
14:02 tspindler let me back step to minutes
14:02 tspindler #topic Approval of 6-15-17 minutes
14:02 tspindler http://evergreen-ils.org/meetings/evergr​een/2017/evergreen.2017-06-15-14.00.html
14:03 tspindler May I have a motion to approve?
14:03 rgagnon Move to approve the 6/15/17 minutes
14:04 terran Second
14:04 tspindler #info rgagnon moved to approve minutes and terran seconded
14:04 tspindler #startvote Approve minutes of 6-15-17? Yes, No, Abstain
14:04 pinesol_green Begin voting on: Approve minutes of 6-15-17? Valid vote options are Yes, No, Abstain.
14:04 pinesol_green Vote using '#vote OPTION'. Only your last vote counts.
14:05 collum #vote yes
14:05 tspindler #vote yes
14:05 miker #vote Yes
14:05 sherbertbc #vote yes
14:05 ScottThomas #vote yes
14:05 rgagnon #vote yes
14:05 terran #vote Yes
14:05 tspindler #endvote
14:05 pinesol_green Voted on "Approve minutes of 6-15-17?" Results are
14:05 pinesol_green Yes (7): tspindler, rgagnon, miker, collum, ScottThomas, terran, sherbertbc
14:05 tspindler #topic Report of the Chair
14:06 jvwoolf1 joined #evergreen
14:06 tspindler I was contacted by someone from UCLA and Lyrasis because they received a grant for looking at Open Source projects
14:06 tspindler #info “It Takes a Village: Open Source Software Models of Collaboration & Sustainability,” a one-year IMLS National Forum project to convene stakeholders from open source software
14:06 tspindler #info  http://lyrasisnow.org/press-release-​lyrasis-receives-100000-imls-grant/
14:07 terran Nice!
14:07 tspindler There is a conference I was invited to attend in October in Baltimore.  I'm not sure what the end result of all this will be but I am planning to attend.
14:07 tspindler Are there any questions or thoughts on this?
14:07 rgagnon Sounds good, we need to be out there representing Evergreen.
14:08 ScottThomas Agreed.
14:08 miker tspindler: must the recipient of any funds be a lyrasis member? I ask, because they started a program last year to award grants to OSS projects
14:08 miker but you had to be a member
14:08 miker so, not a question for you right now
14:08 miker but something to find out when you attend the conf
14:08 tspindler C/W MARS is not a member of Lyrasis
14:09 tspindler but they invited me as chair of the Oversight Board
14:09 tspindler not as executive director of C/W MARS
14:10 tspindler Any other thoughts or questions?
14:11 tspindler #topic Financial report
14:11 tspindler I have not seen a financial report this month.  I'm not sure if gmcharlt has anything to share yet.  I can't remember if June was already posted
14:12 terran Looks like July is on the site: https://wiki.evergreen-ils.org/d​oku.php?id=governance:financials
14:12 tspindler Thanks terran
14:12 terran Although when I click on July it shows me June...
14:13 tspindler I don't think there has been any significant financial activity since the last meeting.
14:13 tspindler moving on
14:13 tspindler #topic SFC Updates (Amy Terlaga)
14:13 afterl No update on the SFC from me this meeting.
14:14 afterl Do you have any questions that I can take to the SFC?
14:14 tspindler #topic Release Manager (Galen Charlton)
14:15 tspindler gmcharlt any updates?
14:15 tspindler what is the next deadline?
14:16 tspindler #topic SFC Membership Review (Sharon Herbert)
14:17 sherbertbc We sent a detailed RFI to a short list of 4 organizations that had potential to offer comparable services to the SFC.
14:17 sherbertbc .  So far: one organization has responded in full; one organization’s response is pending; one organization withdrew; and one organization declined, but asked us to check back in about 6 months when they hope to have some improvements in place (I don’t think we should wait on them unless we are not finding what we need elsewhere).
14:17 sherbertbc We will wait a bit longer for the one organization to respond so we can review and compare against the one completed submission. So, should have adequate information by the time we meet again in August.
14:17 sherbertbc That is all. Any questions?
14:18 tspindler C/W MARS withdrew, we have too much going on take this on.
14:18 ScottThomas Where can we access a copy of the RFI?
14:18 sherbertbc I can share a copy shortly
14:19 ScottThomas Thank you.
14:19 tspindler Sharon and I thought we could present details once all the responses are complete.
14:20 tspindler but that doesn't prevent sharing the RFI
14:20 tspindler Are there any questions?
14:20 sherbertbc yes, we'll share the replies (anonymized) once we have the 2nd response
14:20 terran sherbertbc++
14:20 tspindler sherbertbc++
14:20 sherbertbc #info RFI template https://docs.google.com/document/d/1C5bCIHXhhGPk​NwEBdkO3dBMlS4iDhgKpnxfbwbxVp3I/edit?usp=sharing
14:20 collum sherbertbc++
14:21 rgagnon sherbertbc++
14:21 ScottThomas sherbertbc++
14:21 tspindler #topic 2018 Conference Committee Report (Amy Terlaga)
14:21 afterl #info Evergreen 2018 Conference Update:  The contracts with the St. Charles Convention Center and Embassy Suites hotel have been signed.  The first conference email blast went out on the main Evergreen list on July 7th.  The conference website will be updated with the basic conference information sometime next week (thank you, Garry Collum).  We are in the process of forming the conference programs committee.  Regular planning
14:21 terran afterl++
14:22 tspindler afterl++
14:22 rgagnon afterl++
14:22 collum afterl++
14:22 ScottThomas afterl++
14:22 miker afterl++
14:22 miker also, afterl, we lost you at "Regular planning"
14:23 afterl Oh....
14:23 afterl It cut off?
14:23 afterl Regular planning meetings will begin sometime in late August or early September.
14:23 tspindler #info Regular planning meetings will begin sometime in late August or early September.
14:24 afterl tspindler:  thanks for the #info.  Why can't I remember that?
14:24 tspindler Any questions or comments about the conference? It is off to a good start
14:25 tspindler #topic Outreach Committee (Kathy Lussier)
14:25 kmlussier I said on the agenda that I have nothing to report, but I do have something.
14:26 kmlussier #info The Outreach Committee hosted a meeting at ALA Annual in Chicago. About 20 people attended, including several Evergreen users who are already active in the community, several Evergreen users who are not active in the community, and two people who are not Evergreen users. One indicated that her library is currently system shopping.
14:27 kmlussier #info We presented on the new activity metric feature and on the ability to group formats and editions in a search, including the new feature where you can jump directly from a record to another format of the same title.
14:27 kmlussier #info Tim Spindler also introduced people to the community with an overview of our values. gmcharlt gave an update on 3.0 progress.
14:28 ScottThomas Regarding the system that is shopping, do you happen to know what state they are in?
14:28 kmlussier Many thanks to Elizabeth Thomsen from NOBLE for facilitating the session and to rgagnon, tspindler, Debbie Luchenbill and gmcharlt for presenting.
14:28 kmlussier ScottThomas: It was an academic library in Canada.
14:28 kmlussier ScottThomas: I don't recall of the top of my head which library it was.
14:29 kmlussier That's all I have.
14:29 ScottThomas kmlussier: Thank you. A little outside of my target market.
14:29 kmlussier :)
14:29 tspindler I thought it went well, I just wish we had more attendees
14:29 rgagnon But it was a small room, so it appeared pretty good.  But I agree with you.
14:30 kmlussier For the next meeting at MidWinter, we're thinking the web client might be the focus of discussion.
14:30 terran kmlussier++ outreach++
14:30 tspindler Any other questions or comments for Kathy?
14:30 collum kmlussier++ and_everyone_who_participated++
14:30 tspindler kmlussier++
14:31 ScottThomas kmlussier++
14:31 rgagnon kmlussier++
14:31 tspindler #topic Old Business
14:31 tspindler I don't think there is any old business unless i missed something
14:31 tspindler #topic New Business
14:32 tspindler Terran would you be able to comment about Bug Squashing?
14:32 terran Bug Squashing Week is going well! Running statistics are here: https://docs.google.com/document/d/1C5bCIH​XhhGPkNwEBdkO3dBMlS4iDhgKpnxfbwbxVp3I/edit
14:33 tspindler #info Bug Squashing Week running statistics  https://docs.google.com/document/d/1C5bCIH​XhhGPkNwEBdkO3dBMlS4iDhgKpnxfbwbxVp3I/edit
14:33 kmlussier terran: Wrong link
14:34 terran #info Bug Squashing Week statistics: https://docs.google.com/spreadsheets/d/122-vjYs__4​n9rcT8KvaggzwnT2seKs1yBlshCrjcTXs/edit?usp=sharing
14:34 tspindler terran++
14:34 rgagnon terran++
14:34 terran Sorry about the wrong link - at least it wasn't anything embarassing :D
14:34 kmlussier terran++
14:34 collum terran++
14:34 afterl terran++
14:34 ScottThomas terran++
14:35 tspindler Any other news to report?
14:36 tspindler May I have a motion to adjourn?
14:36 terran I move to adjourn this meeting.
14:36 miker second
14:36 tspindler #info Terran moves to adjourn and miker seconds
14:37 tspindler #endmeeting
14:37 pinesol_green Meeting ended Thu Jul 20 14:37:06 2017 US/Eastern.  Information about MeetBot at http://wiki.debian.org/MeetBot . (v 0.1.4)
14:37 pinesol_green Minutes:        http://evergreen-ils.org/meetings/evergr​een/2017/evergreen.2017-07-20-14.00.html
14:37 pinesol_green Minutes (text): http://evergreen-ils.org/meetings/evergr​een/2017/evergreen.2017-07-20-14.00.txt
14:37 pinesol_green Log:            http://evergreen-ils.org/meetings/evergree​n/2017/evergreen.2017-07-20-14.00.log.html
14:37 collum tspindler++
14:37 miker tspindler++
14:37 ScottThomas #tspindler++
14:37 terran tspindler++
14:37 kmlussier tspindler++
14:37 tspindler left #evergreen
14:39 terran tspindler: minutes and log have been posted
14:39 terran Never mind, tspindler has left the building!
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16:04 berick heh, flattener api calls failing on paths longer than PG's NAMEDATALEN limit of 64 bytes.
16:05 berick may have to go the md5 route a la reporter
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16:12 Freddy_Enrique joined #evergreen
16:14 terran @hate git
16:14 pinesol_green terran: The operation succeeded.  terran hates git.
16:16 kmlussier terran: git was listed among my hates for a very long time. I finally changed it to love about a year ago, but there are days when I could take that back. :)
16:18 kmlussier @hates
16:18 pinesol_green kmlussier hates Launchpad search; Internet Explorer; snow; scheduling meetings; Starbucks; negative balances; undrinkable coffee; winter; blizzards; spam; dojo interfaces; Windows line endings; peanut M&Ms; bad technology days; authorities; pollen; and comcast
16:18 kmlussier @whocares git
16:18 pinesol_green Dyrcona, tsbere, bshum, csharp, gmcharlt, yboston, kmlussier and gsams love git
16:18 pinesol_green terran hates git
16:19 _adb @whocares javascript
16:19 pinesol_green _adb: I can't find anyone who loves or hates javascript.
16:19 _adb @hates javascript
16:19 pinesol_green _adb: javascript doesn't seem to hate anything.
16:19 _adb @hate javascript
16:19 pinesol_green _adb: The operation succeeded.  _adb hates javascript.
16:27 terran To be fair, I only hate it because I'm so bad at it.
16:29 kmlussier terran: I hear ya
16:29 kmlussier It's easy to be bad at git
16:31 pinesol_green News from qatests: Test Success <http://testing.evergreen-ils.org/~live>
16:33 Freddy_Enrique *Freddy suddenly remembers Dyrcona's words, and starts watching git tutorials
16:44 Ryan_M joined #evergreen
16:45 Ryan_M Hi!  Can somebody help me refresh my catalog display to display the correct book cover?
16:45 Ryan_M Accidentally typed in the wrong ISBN, and the automated process found a matching item, for the wrong ISBN, and pulled that cover into the system!
16:47 kmlussier Ryan_M: If you're logged into the staff client, there's a link to clear your added content cache.
16:47 Ryan_M I am in the Staff client, where is that link, and will that fix it both in my machine AND on the web catalog?
16:48 kmlussier Ryan_M: Retrieve the record in the staff client. It's in the upper right, under the options to print, email, etc.
16:49 Ryan_M in the "Admin" stuff?
16:49 kmlussier Ryan_M: No, on the record itself.
16:51 Ryan_M ok...I found it.  Cool!  Thanks for the help!
16:51 kmlussier Ryan_M: You're welcome
16:57 * kmlussier calls it a night.
16:58 afterl left #evergreen
16:59 * Freddy_Enrique calls it a night too
17:10 mmorgan left #evergreen
17:32 jvwoolf1 left #evergreen
18:12 pinesol_green [evergreen|Dan Wells] LP#1689656 Add test for manual adjustment of negative balance - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=702b196>
18:12 pinesol_green [evergreen|Jeff Davis] LP#1689656: Adjust to zero on negative balance - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=40f820c>

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