Time |
Nick |
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01:09 |
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05:00 |
pinesol_green |
News from qatests: Test Success <http://testing.evergreen-ils.org/~live> |
06:48 |
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07:13 |
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07:30 |
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07:43 |
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07:57 |
Dyrcona |
Updating a wheezy vm this morning gives a long warning that starts with: 9.1.24 marks the end of life of the PostgreSQL 9.1 branch. |
07:58 |
Dyrcona |
I knew that was coming, but seeing the warning is nice. |
07:58 |
Dyrcona |
Even tells you to try the apt.postgresql.org repository to upgrade. |
08:15 |
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08:16 |
jeff |
sounds like the claim on the postgresql download page is a little inaccurate, then. :-) |
08:16 |
jeff |
``the stable versions of Debians "snapshot" a specific version of PostgreSQL that is then supported throughout the lifetime of that Debian version'' |
08:16 |
jeff |
though I haven't read the warning you refer to. |
08:16 |
jeff |
so they could both be accurate. |
08:17 |
Dyrcona |
jeff: They are both accurate. I'll quote in just a second. :) |
08:18 |
Dyrcona |
Guess I won't quote. I thought the warning was emailed to root, but apparently not. |
08:19 |
Dyrcona |
Anyway, it says that they'll maintain a 9.1 with security updates on a best effort basis. |
08:20 |
Dyrcona |
Hah. It was sent to root and alias sent it to opensrf. ;) |
08:21 |
Dyrcona |
In Debian, an LTS version of 9.1 is in planning that will cover the lifetime of wheezy-lts. Updates will made on a best-effort basis. Users can take advantage of this, but should still consider upgrading to newer PostgreSQL versions over the next months. |
08:26 |
* Dyrcona |
reminisces at the sound of the hiss in an ogg he made from a mp4 that was digitized from VHS. Sounds like listening to a cassette tape. |
08:34 |
Dyrcona |
"Mnesia(ejabberdrb): ** WARNING ** Mnesia is overloaded: {dump_log," can't be good. |
08:36 |
Dyrcona |
It has happened a few times on this server on the 6th and 7th. |
08:37 |
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08:40 |
Dyrcona |
That herring is most definitely red. It appears to be "mostly harmless," but I wonder if points to something else going on. |
08:45 |
Dyrcona |
Nothing going on in the apache logs or osrfsys.log around that time, either.... |
08:52 |
Dyrcona |
Cute: [Wed Dec 07 10:21:14 2016] [error] [client 103.19.132.10] Invalid method in request \x16\x03\x01 |
08:55 |
jeff |
heh. |
08:56 |
Dyrcona |
Seventeen of those from different IP addresses since Sunday, but they are not the problem. |
08:56 |
Dyrcona |
Our Syrup server went nuts and had really high load yesterday, and I'm not finding anything in the logs that may have triggered it. |
08:57 |
Dyrcona |
By the time I finally got a command prompt, 20 minutes after getting the login banner 5 minutes after typing the ssh command, the load was over 87 and dropping. |
08:59 |
jeff |
If you didn't already have it that way, that's usually a client trying to initiate an HTTPS connection to Apache on a listening port that Apache is treating as HTTP. |
09:00 |
jeff |
(the apache error log output above) |
09:01 |
Dyrcona |
OK. Those connection attempts are from all over the world and not anyone who should be using this machine. |
09:01 |
Dyrcona |
Mabye some firewall rules are in order.... |
09:02 |
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09:04 |
Dyrcona |
open-ils.cstore 2016-12-07 13:33:15 [INFO:14768:osrf_application.c:1059:14810317791371523] CALL: open-ils.cstore open-ils.cstore.direct.config.copy_status.search.atomic {"id":{"!=":null}} |
09:05 |
Dyrcona |
That's the last message before the server started to come back. Well there are two more messages related to that request. |
09:05 |
Dyrcona |
And that request was repeated a couple of times before. |
09:06 |
Dyrcona |
It took 2 minutes to process that request. Doesn't seem right to me. |
09:08 |
jeff |
is that a request for "all copies"? |
09:08 |
Dyrcona |
Looks the gateway request came through 1 minute earlier. |
09:08 |
Dyrcona |
Nope, for all copy statuses. |
09:09 |
jeff |
ah. |
09:09 |
Dyrcona |
osrf_json_gw 2016-12-07 13:32:10 [INFO:13715:./osrf_json_gateway.c:435:14810317791371523] Completed processing service=open-ils.search, method=open-ils.search.config.copy_status.retrieve.all |
09:09 |
jeff |
right. |
09:09 |
Dyrcona |
So, load was already high at 13:30. |
09:09 |
* Dyrcona |
didn't hear about it until about 15:30. |
09:10 |
csharp |
berick: https://bugs.launchpad.net/evergreen/+bug/1596595/comments/13 |
09:10 |
pinesol_green |
Launchpad bug 1596595 in Evergreen "Hold targeter features and refactoring" [Wishlist,New] |
09:16 |
Dyrcona |
Only 3,739 requests for yesterday. |
09:18 |
Dyrcona |
Hi, Baidu! I see you making the request that triggered that copy status retrieve. |
09:19 |
Dyrcona |
But, only two requests from Baidu and 2 from Bing in the hours before I got the call... |
09:19 |
Dyrcona |
Something else went nuts. |
09:21 |
Dyrcona |
Oh, nice! The server started running out of memory on the 6th, just before noon. |
09:21 |
Dyrcona |
No idea why. |
09:25 |
Dyrcona |
Dec 6 09:09:00 rb kernel: [37598332.141523] Pid: 13708, comm: osrf_control Not tainted 2.6.32-5-686 #1 |
09:25 |
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09:26 |
Dyrcona |
Dec 6 09:09:00 rb kernel: [37598332.141546] [<c1089cb4>] ? oom_kill_process+0x60/0x201 |
09:26 |
Dyrcona |
It ran out of memory, and someone tried to restart/stop services? |
09:28 |
JBoyer |
Dyrcona, sounds like it might be time to look into nagios/icinga/zabbix/etc. |
09:29 |
Dyrcona |
JBoyer: We use nagios, but not sure it monitors this server. |
09:29 |
* Dyrcona |
is not in charge of that. |
09:29 |
JBoyer |
Ah, I see. |
09:43 |
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09:48 |
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09:55 |
berick |
csharp++ # yay |
09:58 |
JBoyer |
I do like those numbers. |
09:58 |
JBoyer |
csharp++ |
09:58 |
JBoyer |
berick++ |
10:03 |
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10:12 |
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10:18 |
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10:52 |
Dyrcona |
Dec 6 09:08:41 rb kernel: [37598332.141503] osrf_control invoked oom-killer: gfp_mask=0x201da, order=0, oom_adj=0 |
10:53 |
Dyrcona |
Explain this: How could osrf_control invoke oom-killer if no one was logged in to run it and there are no cron jobs to run it automatically? |
10:57 |
Dyrcona |
I don't think it stays resident in RAM after it finishes does it? |
11:04 |
berick |
maybe that wording should be changed to "osrf_control caused the OS to invoke oom-killer" |
11:05 |
Dyrcona |
berick: That is what the log line means. |
11:06 |
Dyrcona |
What I'm asking is, how could osrf_control cause this when no one was loged in and I can find no cron jobs or other scheduled task to run it? |
11:07 |
berick |
IIUC, if osrf_control gobbles up too much RAM, the OS automatically invokes oom-killer on it (or any such offending process). no humans or jobs required. |
11:08 |
Dyrcona |
How does osrf_control gobble too much RAM if it isn't running? |
11:08 |
Dyrcona |
Is it a drone or something else that got killed and oom-killer is reporting the name of the process that started it? |
11:08 |
jeff |
Dyrcona is noting that osrf_control is not usually a process that you see running in the output of "ps" unless you are actively in the middle of starting/stopping/getting diagnostics/etc. |
11:08 |
berick |
aha |
11:09 |
berick |
Dyrcona: i imagine that's what's happening.. it's a drone |
11:09 |
berick |
or a listener |
11:09 |
* berick |
is slow this morning |
11:09 |
Dyrcona |
We have nagios, but the server isn't monitoring this machine, but I wonder if maybe there's a leftover config here.... |
11:10 |
jeff |
Two likely possibilities: something like a monitoring script or daemon is using osrf_control to query running opensrf processes or 2) the OpenSRF::Utils::safe_fork call within do_daemon in osrf_control leaves enough of a trace of the original process name / command line that it can appear in oom-killer messages under certain circumstances. |
11:10 |
Dyrcona |
berick: That's OK. :) |
11:10 |
Dyrcona |
jeff: Yeah, I'm about to check for any residual nagios monitoring. |
11:10 |
jeff |
Either way, the PID in your earlier pasted log output might be a better clue, if you have logs enough to identify that PID with a reasonable degree of certainty during that timeframe. |
11:12 |
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11:12 |
jeff |
I did a quick check of /proc/*/comm on an app server here (running Jessie and evergren 2.10), and none currently matched osrf_control. You might check on your system, as kernel or other variances might mean that you actually DO have long-running processes with /proc/*/comm contents containing osrf_control |
11:13 |
Dyrcona |
jeff: thanks for the suggestions, I'll check those, also. |
11:13 |
Dyrcona |
No signs of nagios on this machine.... I'll look for munin, too, but no obvious daemons. |
11:14 |
Dyrcona |
munin is not installed either. |
11:16 |
Dyrcona |
no /proc/*/comm, I probably want /proc/*/cmdline |
11:18 |
jeff |
you'd lack "comm" on an older kernel. |
11:19 |
jeff |
hrm. "since Linux 2.6.33" according to proc(5). |
11:19 |
Dyrcona |
2.6.32. :) |
11:19 |
jeff |
hah! that would explain it. |
11:20 |
Dyrcona |
Several environs match though, so I'm gonig to assume berick is correct. |
11:20 |
Dyrcona |
Only /proc/self/cmdline matched and I think /proc/self would be the grep command. |
11:21 |
Dyrcona |
berick++ jeff++ |
11:25 |
jeff |
It would be interesting to see if your logs have reference to any process with a PID of 13708 around 9:09:00 |
11:25 |
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11:25 |
Dyrcona |
jeff: Yeah, I'm still looking into it. |
11:27 |
Dyrcona |
Nope. Just it being killed. I'll check osrf logs. |
11:27 |
jeff |
but the invocation happening exactly at 9:09:00 itself is a bit interesting. i'd still wonder if something (daemon or unnoticed cron job, whatever) is calling osrf_control routinely. almost enough to do something like use inotify to watch for something to open the script file, or modify the file to log execution, etc. :-) |
11:29 |
Dyrcona |
Could be. I'm still waiting on the osrf log grep. They haven't been cleaned up in a while. |
11:29 |
jeff |
(of course, the OOM invocation at 9:09:00 might just as easily be due to some other regular event, and not an indication that osrf_control itself was called at that exact time.) |
11:35 |
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11:37 |
Dyrcona |
I haven't been able to find any references to that PID except when it was killed. |
11:37 |
Stompro |
Hello, I'm trying to find out if having a status of "Damaged and Paid" has ever been discussed? Should there be a different status when a damaged item has been fully paid for? I'm trying to think of reasons why it isn't the same as lost and paid. Any ideas? |
11:39 |
* berick |
never quite understoond the 'lost & paid' status |
11:40 |
berick |
the item is lost, the transaction is paid |
11:40 |
Stompro |
berick, It seems like it is just a shortcut for that. |
11:40 |
berick |
yeah, guess so |
11:40 |
Dyrcona |
Staff want to know at a glance, and the copy status is an easy place to look. |
11:41 |
mmorgan |
berick: Stompro: The big distinction I see is that Lost and paid means the patron is no longer responsible in any way for the item. |
11:41 |
Dyrcona |
The line between transactions and copies is often blurred, particularly around status. |
11:42 |
* mmorgan |
hates that blurriness. |
11:43 |
Stompro |
Since we support lost and paid as a shortcut, should we also support "Damaged and paid" as a shortcut? |
11:43 |
Dyrcona |
Well, it's a blurry model that you can't blame on the software. |
11:44 |
Dyrcona |
Stompro: As long as it's optional like lost and paid, I don't have a problem with it. |
11:45 |
Dyrcona |
But that's just me... Fly up the Lanchpad and see who salutes. :) |
11:46 |
* Dyrcona |
can't type.... After all these years, you'd think I could. |
12:03 |
Stompro |
If the goal is to give staff a easy shortcut... how about adding a status of "Damaged and Charged" also. Item marked damaged but no one charged = "Damaged", Item marked damaged and charged to a customer = "Damaged and Charged", Item marked damaged, charged to a patron and paid for = "Damaged and Paid". ? |
12:04 |
Dyrcona |
Then they'll ask for "and Charged" versions of other statuses, and that's just crazy talk. :) |
12:06 |
Dyrcona |
Also, is it a distinction worth noting if a library does or not does not charge for damaged items? (There's a setting for that, right?) |
12:06 |
Stompro |
Dyrcona, which other status would it make sense for? Lost should always be charged... wait, I guess that is optional, isn't it. |
12:07 |
Dyrcona |
Yeah, it's all optional, but is that a distinction worth making? |
12:07 |
Dyrcona |
That's a serious question. |
12:08 |
* mmorgan |
thinks it's helpful for staff to be able to look at the status of an item, and from that, know whether or not there's an open transaction on it. |
12:08 |
Dyrcona |
I also don't recall if charging for lost things is really optional or not. I know you can set the price to zero or the percent to charge to 0. |
12:09 |
Dyrcona |
mmorgan: Yeah, that's what staff really want, and using "and Paid" should make it clear. |
12:10 |
* jeff |
pulls on various threads in his head |
12:11 |
mmorgan |
Long overdue is also a status that is associated with a patron charge. |
12:13 |
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12:14 |
* Dyrcona |
wonders if "Long overdue and Paid" will fit on the screen. :) |
12:14 |
JBoyer |
I did not think that "cut film to vent" was a job that can be performed so poorly as to make any real difference. The violent spray of chili on the roof of the microwave has recently forced me to reevaluate my opinion on the matter. |
12:14 |
Dyrcona |
Oops. |
12:17 |
mmorgan |
If the item's been paid for, does there need to be a distinction between lost/longoverdue/damaged and paid? |
12:17 |
* Dyrcona |
was careful not to overheat the mozzarella sticks so they remained sticks. |
12:17 |
Stompro |
mmorgan, use a a generic "Charged and Paid" instead? |
12:17 |
Dyrcona |
Well, I never completely agreed with the distinction between long overdue and lost. :) |
12:18 |
Dyrcona |
How 'but just "Paid?" |
12:18 |
Dyrcona |
bleh... 'bout.... |
12:18 |
jeff |
Isn't that essentially action.circulation.xact_finish? |
12:19 |
jeff |
Would leaving statuses as they are, but surfacing more clues based on things like xact_finish be helpful? |
12:19 |
jeff |
I know some of the things that are annoying to me, and I know some of the workflows here that are affected by this, but I'd be interested in hearing more. |
12:21 |
Dyrcona |
"Charged and Paid" is probably better than just "Paid." 'Cause then the question is what was paid, overdues, or was it lost or damaged and paid..... |
12:22 |
Dyrcona |
I'm not sure surfacing more clues will really help. In my experience, most staff are looking for one thing to tell them what happened, not collating information from 3 or 4 things. |
12:24 |
jeff |
I think I chose my words poorly. |
12:25 |
Dyrcona |
Visual cues like color might work, say use a background or highlight color if xact_finish is set and the status was lost or whatevs? |
12:26 |
Dyrcona |
But anyway, I'm supposed to be eating lunch, and it's hard not to eat at your desk when your desk is the dining room table. :) |
12:28 |
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12:40 |
jeffdavis |
So, I asked about this a while back but most folks were en route to the hackaway... |
12:41 |
jeffdavis |
For ebook API integration (bug 1541559), I'd like to have a test module so that we can test the UI and services without requiring connections to actual third-partry APIs like Overdrive's. |
12:41 |
pinesol_green |
Launchpad bug 1541559 in Evergreen "OneClickdigital API integration" [Wishlist,New] https://launchpad.net/bugs/1541559 - Assigned to Jeff Davis (jdavis-sitka) |
12:44 |
jeffdavis |
The design is kind of like added content, where there's a main module and different handler submodules for each vendor. The test module would be just another handler module. |
12:44 |
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12:45 |
Dyrcona |
jeffdavis: Sound like what SIPServer does. |
12:45 |
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12:45 |
Dyrcona |
There's a dummy "ILS" implementation in the SIPServer code to use for testing. |
12:46 |
jeffdavis |
That's encouraging. :) |
12:47 |
jeffdavis |
I'm reluctant to hard-code test data into the module itself, though, but I'm not sure how else to go about it (since I don't want to create an entire HTTP service just for testing purposes). |
12:47 |
Dyrcona |
jeffdavis: The test data for SIPServer is hard coded, so I don't think that's a problem, really. |
12:48 |
Dyrcona |
You'd want to test against known values anyway, right? |
12:48 |
Dyrcona |
I assume you're testing: I make this API call, I get this result. |
12:48 |
jeffdavis |
Yeah. |
12:49 |
Dyrcona |
Well, that sounds fine to me. |
12:49 |
Dyrcona |
Do the vendors have ways to test their APIs? |
12:50 |
Dyrcona |
But I imagine you might need an account in order to test properly. |
12:51 |
jeffdavis |
That's my assumption, but I'm not sure yet - trying to find a contact to broach the question at Overdrive, and I've had problems getting responses from Oneclick lately. |
12:51 |
Dyrcona |
Well, any tests are better than none. |
12:51 |
Dyrcona |
tests++ |
12:51 |
Dyrcona |
jeffdavis++ |
12:52 |
Dyrcona |
Though, I suppose tests that just return PASS aren't very useful. :) |
12:53 |
jeffdavis |
Well, I'd want the tests to include some requests that are expected to fail in various ways. |
12:53 |
Dyrcona |
Yeah, we have a few in the Perl tests that pass by failing. |
12:54 |
jeffdavis |
Having a test module that works with stock test data would also let folks try the UI. |
12:59 |
Dyrcona |
jeffdavis: I honestly don't think anyone would object. |
12:59 |
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13:01 |
jeffdavis |
yeah, I'll just proceed with the hard-coding approach - thanks! |
13:09 |
kmlussier |
I know what the difference is between a soft and hard holds boundary. What's the difference between a soft and hard stalling interval? |
13:10 |
tsbere |
kmlussier: I think the difference is "one works, the other doesn't" right now. I could be wrong. |
13:11 |
kmlussier |
tsbere: Well, that would explain why I have a somewhat clear understanding of what soft stalling does, but not hard stalling. |
13:11 |
tsbere |
kmlussier: Specifically, I don't think anything currently checks the hard one. At all. |
13:12 |
kmlussier |
If that's true, then maybe the hard stalling setting is something that can be removed so that future confused users don't ask this same question. |
13:15 |
bshum |
@dunno get 24 |
13:15 |
pinesol_green |
bshum: Dunno #24: "Sorry, that command is only available to Evergreen Premium™ Subscribers. Please upgrade your subscription ASAP!" (added by csharp at 10:32 AM, December 06, 2013) |
13:18 |
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13:44 |
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14:08 |
Dyrcona |
Syrup sure does a lot of this: GET /osrf-gateway-v1?locale=en-US&method=open-ils.search.config.copy_status.retrieve.all&service=open-ils.search |
14:37 |
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14:48 |
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14:51 |
Bmagic |
berick: the crons ran last night with the correct time! The change needed to take place here: /etc/init/cron.conf - I added a line TZ="America/Chicago" |
14:52 |
Bmagic |
Dyrcona: I will probably have to include this in my Google presentation, lol |
14:52 |
Dyrcona |
Yeah! I'll bet your servers are either set to UTC or in a different timezone from you. |
14:53 |
Bmagic |
postgres.conf has timezone = 'localtime' which seems to be right. when I query now() I get the right thing |
14:53 |
Dyrcona |
Bmagic: You definitely need to do this presentation. I will be there, for sure. |
14:53 |
Bmagic |
all of the users on the shell have the right timezone configured... pulling from /etc/timezone |
14:54 |
Bmagic |
but, for some weird reason, cron doesn't use that.. it lives in it's own world.... even though the crons fired on the correct timezone AKA 0 0 * * * - once the script begins to execute, it's in UTC... lol. Therefore, DB inserts will be off 6 hours |
14:56 |
Bmagic |
action triggers insert rows into action_trigger.event with a run_time 6 hours in the future and therefore are not reacted to right away. It was a brain buster for sure |
14:56 |
Dyrcona |
ouch! |
14:57 |
Bmagic |
billing time stamps for lost items, etc, were affected |
14:58 |
berick |
Bmagic: fascinating. glad it's working now. |
15:02 |
Bmagic |
me too! |
15:02 |
Dyrcona |
:) |
15:02 |
Dyrcona |
Bmagic++ |
15:17 |
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15:20 |
jeff |
Bmagic: which cron are you using? |
15:20 |
jeff |
Bmagic: also, what linux distro? |
15:20 |
Bmagic |
xenail |
15:20 |
Bmagic |
xenial* |
15:21 |
jeff |
Bmagic: and where were the cron jobs defined? user-level jobs under /var/spool/cron? |
15:22 |
Bmagic |
cron for opensrf |
15:23 |
jeff |
and were you setting TZ in the crontab? |
15:23 |
Bmagic |
not in crontab, but presumably . /etc/profile would load... |
15:24 |
Bmagic |
I confirmed that the shell environment shows the right timezone for all of the users including opensrf |
15:24 |
Bmagic |
TZ was setup in /etc/init/cron.conf which I assume affects all cron |
15:30 |
Dyrcona |
Bmagic: When I was installing xenial via vmbuilder, it would always set the system TZ to UTC. |
15:30 |
jeff |
ah, and the issue was that while you can specify the TZ for your scripts, the actual TZ used by cron would be different. |
15:31 |
Dyrcona |
I wonder if there's not a similar bug with whatever Google is using. |
15:31 |
Bmagic |
my ansible script addresses this upon docker build. It sets the timezone to our timezone all over the place, but apparently there is one more spot |
15:31 |
jeff |
thus, the 0 6 * * * crontab entry would run at what you think of as the "wrong" time, because you're expecting it to run at 6 AM "your" time and you're not specifying your cron job schedules in UTC? |
15:33 |
jeff |
Bmagic: was there an existing env TZ declaration in /etc/init/cron.conf? |
15:33 |
Bmagic |
jeff: the funny thing is that the scripts kick off at the right time! The results of query inserts after they are kicked off, insert time UTC But without the timezone specified, therefore postgres has them at CST |
15:33 |
Bmagic |
jeff: there was not an existing config in cron.conf - I added the line in the middle before the line "exec cron" |
15:34 |
jeff |
can you share where "all over the place" is? i'd be interested in trying to reproduce. |
15:35 |
Bmagic |
jeff: we have our crontab configured to run with Central Time zone in mind. Therefore, midnight should mean midnight. And the script does in fact run at midnight my time.... But because of the environment and the perl script making the inserts... it inserted stuff in postgres with a different time |
15:37 |
Bmagic |
in conclusion, the linux process that is in charge of triggering the scripts is respecting the /etc/timezone time. The environment for the script running is using UTC despite my best efforts. |
15:37 |
jeff |
feel free to point me at the dockerfile or ansible playbooks in question if you've already shared them, but if not i'd appreciate knowing just the timezone related parts that you referred to with "It sets the timezone to our timezone all over the place" above. |
15:38 |
Bmagic |
https://github.com/mcoia/eg-docker/blob/master/docker_builds/ksl/install_evergreen.yml |
15:38 |
jeff |
thanks! Bmagic++ |
15:39 |
jeff |
I may ask more questions later if I'm unable to reproduce. :-) |
15:41 |
Bmagic |
jeff++ |
15:41 |
JBoyer |
I'm going to REALLY, REALLY strongly recommend using the user and group modules to Ensure User Conformity rather than lineinfile. you can specify the uid with it if you like. |
15:42 |
JBoyer |
(Also, you can use with_items to make it a single task, but that's less important.) |
15:52 |
Bmagic |
JBoyer - you're right |
15:53 |
Bmagic |
The lineinfile works because the container is presicely the same 100% of the time |
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17:00 |
pinesol_green |
News from qatests: Test Success <http://testing.evergreen-ils.org/~live> |
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