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IRC log for #evergreen, 2014-06-30

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All times shown according to the server's local time.

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09:57 krvmga when a patron is logged into the opac, is there a limit on how many items will be displayed in the Current Items Checked Out screen?
09:58 krvmga a patron has told me he can only see 15 when he has over 30 checked out. i just tested it (checked out 37) and see all 37 in one screen.
10:01 jeff krvmga: holds are paged at 15 now, i believe. if you have old templates, you won't have the right paging logic and you'll only be able to see 15.
10:02 jeff krvmga: checked out items might be using the patron's search result preference? dunno. i haven't encountered the issue you describe, and haven't taken a moment to look at the code just now.
10:03 krvmga i did my test with a dummy user. search results set to 10 per page.
10:04 kmlussier krvmga: Did you verify that this patron does indeed have 30+ items checked out?
10:05 krvmga kmlussier: yes, he currently has 32 out
10:06 jeff mosh++
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10:09 kmlussier krvmga: If you can see 30+ on the current items checked out screen and another user can't, my first guess would be differences in the files on your brick heads. Or maybe the patron is looking at another screen, not the current items checked out screen.
10:09 kmlussier For example, I think the "my lists" screen used to limit the user to 15 titles. Or maybe it was 10.
10:12 krvmga kmlussier: i just tested the display from all five brickheads. the 37 items in my dummy account show up on all of them.
10:12 krvmga kmlussier: i think it was 10
10:13 * jeff nods
10:13 krvmga this is exactly what the patron wrote to me:
10:13 krvmga I regularly have more than 30 items checked out at a time, as well as many requests.  In order to navigate to the second page of my Checked Out items (items number 16 and above), I have to go to the second page of items On Hold; then the second page of my items Checked Out appears. But if I have over 30 items checked out, I cannot see more than the first 30; the final 6 of today's Checked Out items do not display.  If after look
10:13 krvmga ing at the second page of items Checked Out, I forget to navigate back to the first page of items On Hold, the second page of Checked Out items will continue to display until I change the On Hold display.
10:13 * jeff is having two minute gaps in connectivity
10:14 jeff it's somewhat sad that i know that this wifi isn't usually this bad.
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10:24 Melanion Good morning #evergreen, I've got what I hope is an easy question. I'm trying to filter a report based on patron age by filtering for DOB between two values, but the date selector only lets me pick one value. Any suggestions? (My current filter is Date of Birth, with Field Transform: Date and Operator: Between)
10:26 jeff it's been a while since i used that interface, but the fact that it isn't soliciting two dates from you seems unusual.
10:27 tsbere Actually, I believe I know exactly what is wrong
10:27 tsbere The template creation interface ignores the transform selector. If you leave it for "user selects..." the "build the report from the template" interface gets it right
10:28 jeff ah. yes, the latter is the scenario i was thinking of.
10:28 Melanion Ah, that'll work. I usually hard-code my filter values since most of my reports will be used by people who..aren't great with the reports interface, but this one just needs to run once. Thanks!
10:32 jeff Another option would be to define a reporting view that defines those age ranges.
10:32 jeff Also, the interface probably should respect the "between" transform and prompt for two values, if there isn't some existing undocumented way of specifying them...
10:32 jeff And everyone should use something like Jasper Reports instead. ;-)
10:32 * jeff ducks
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11:03 kmlussier krvmga: I think I may have found something.
11:03 kmlussier krvmga: If you start off on the second page of holds, and then clicked "Checked Out" in the patron dashboard, the paging linnks will persist.
11:08 krvmga yes, i see that. i had tested only from the tabbed interface.
11:08 kmlussier That is, the paging limiters.
11:08 kmlussier I'll see if I can push a fix for it this afternoon.
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11:49 jtaylor__ Greetings.
11:50 jtaylor__ Quick migration question....I've noticed that Evergreen replaces our 001 tag values with the system assigned number.  Any simple way to keep that from happening?
11:51 jtaylor__ I see from other chat transcripts that others are using the 001 for the OCLC number, which we do so I assume that means the Evergreen number is not required in the 001.
11:54 phasefx2 jtaylor__: there's a row in config.glboal_flag called cat.maintain_control_numbers
11:54 phasefx2 Cat: Maintain 001/003/035 according to the MARC21 specification
11:55 jtaylor__ Thanks.
11:56 phasefx2 you're welcome
11:57 jtaylor__ Wasn't finding anything through searching/reading so thought I'd ask here....and, as always, found the help I needed.  Appreciate it.
11:57 jtaylor__ Off to whack this problem in the head and then on to the next one.
11:57 jtaylor__ Bye.
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12:14 jtaylor__ A related question...does that have to be changed directly in the database or is there an option through the interface?   I found reference to it in the WIKI in 2010 and says it is supposed to default to disabled but is enabled in our database.  I can't find any reference to this option the documentation so want to make sure I'm not doing a bad thing.
12:14 jtaylor__ Any thing else I should be aware of that this change would affect?
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12:37 jeffdavis jtaylor__: you may be able to change it via Admin > Server Administration > Global Flags
12:41 jtaylor__ Thanks.
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15:41 mmorgan How does it happen that the Summary amount a patron owes does not agree with what's on the bills screen?
15:42 mmorgan http://screencast.com/t/gskaAmRx
15:42 mmorgan http://screencast.com/t/XgQWE7JXUg
15:43 phasefx2 mmorgan: broken data, different ways of pulling in that data.  Very likely a transaction is marked as finished while it still has a balance
15:44 mmorgan So if a transaction is marked finished, it won't appear in the amount under the "Bills" button, but will appear on the bills screen?
15:45 phasefx2 or maybe the other way around, I'm not sure
15:45 phasefx2 I guess according to your screenshot that theory holds
15:46 mmorgan I can see this particular transaction does have a finish date.
15:46 phasefx2 mmorgan: that particular.. yeah
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15:47 phasefx2 looks like a lot going on with it too.. voided for backdate.. lost returned overdues reinstated
15:47 mmorgan Yeah, and it was migrated, too.
15:48 phasefx2 and the xact_finish got set today.. something triggered that
15:51 phasefx2 hrmm, there are library settings that might affect this behavior too
15:53 mmorgan Yes, I believe the bill was forgiven today so the item could be deleted.
15:54 mmorgan This IS migrated data, but I have seen a few situations like this with data that was not migrated.
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16:05 frank____ hi all, I am trying to upgrade to 2.6.1 version, but when I try to run the eg_db_config file, I get the following error DBD::Pg::st execute failed: ERROR:  could not access file "$libdir/plperl": No such file or directory, and if I start apache I got Starting web server: apache2Syntax error on line 17 of /etc/apache2/sites-enabled/eg.conf: Invalid command 'PerlRequire', perhaps misspelled or defined by a module not included i
16:06 tsbere frank____: Your database server needs the plperl (and other extra modules) installed, and your apache server doesn't have modperl (I believe) installed....did you run any of the Makefile.install type steps?
16:08 frank____ sure, evergreen was working fine before to try tu upgrade, and yes, as root user I run make -f Open-ILS/src/extras/Makefile.install debian-squeeze
16:15 Bmagic frank____: Those are the errors that I get when some of those packages didn't get installed correctly
16:23 kmlussier Does anyone get a warning anymore when adding titles to a temporary list? I've checked my preferences, and I haven't enabled the setting to skip the warning. And I've cleared out all of my cookies. But I still don't get the warning in at least two systems.
16:24 Bmagic kmlussier: what message
16:25 kmlussier Bmagic: Hold on, I just found one catalog that's still displaying it. I'll post a screenshot.
16:27 kmlussier This message should come up when a user adds a title to a temporary list: http://www.screencast.com/t/guxMnhqW
16:27 kmlussier But I don't see it on the demo server, which makes me wonder if it's broken in master, but still showing in systems that are using old files?
16:28 * kmlussier will keep investigating.
16:41 kmlussier Ah! Looks like I missed YAOUS for the temp list warning. All is well.
16:42 jeff blue angels are in town starting tomorrow. i guess it really is summer.
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17:11 Bmagic kmlussier: I dont get that message on our production environment (2.6.1). I also do not see it on our 2.4.1 installation
17:14 bshum Bmagic: I think kmlussier found the library setting she needed to enable in order to get the message to appear.  For the logs, it is in the OPAC category, called "Warn patrons when adding to a temporary book list"
17:15 pinesol_green Incoming from qatests: Test Success - http://testing.evergreen-ils.org/~live/test.html <http://testing.evergreen-ils.org/~live/test.html>
17:15 Bmagic bshum: right on
17:16 Bmagic I have a question as well. One of our catalogers has noticed a difference of behavior from 2.4.1 to 2.6.1. When cataloging a new marc record with fast item add, after the item details window opens, and you "Modify Copies" - the main window DOES NOT refresh and show the newly imported bib.
17:22 Bmagic Looking at the code, I dont see any differences in volume_copy_editor.js or volume_editor.js between 2.4.1 and 2.6.1, any thoughts?
17:24 hopkinsju The flow used to be Item import screen showing marc record to be imported (check box for fast item add) -> pop up window to modify copies (hit save) -> MARC view of imported record. This allowed them to go to Actions for this record -> OPAC view
17:25 hopkinsju Now they have to open a new tab and search the OPAC
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17:59 Bmagic I think I may have found the code responsible for refreshing the page, marcedit.js. fastItemAdd_attempt(result.id); must not be returning true on line 1229.
18:03 pinesol_green [evergreen|Yamil Suarez] Documentation: Added 'Using the OPAC' documentation & OPAC WCAG support mention - <http://git.evergreen-ils.org/?p=​Evergreen.git;a=commit;h=534e1fc>
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