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IRC log for #evergreen, 2013-12-11

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All times shown according to the server's local time.

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09:46 * csharp takes down the fedora and ubuntu buildslaves for a bit
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10:32 roses I have a library that has a limit set - a new youth or adult can only check out 3 items.  When you start checking out the items - on the 4th it tells you that you can't do anymore - and that's okay.  It's when you go back into the system and search for that patron you get a message that says "patron EXCEEDS checkout limit" - that's not true - it doesn't exceed - it has only REACHED?  Is this behavior correct?
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10:33 tsbere roses: I suppose it could say "Meets or exceeds", though that is more of a language string issue if anything.
10:34 bshum It might just be showing the raw penalty name (PATRON_EXCEEDS_CHECKOUT_LIMIT) and not even an actual string.
10:35 roses bshum: So we can make a nice message for PATRON_EXCEEDS - but why does it do it at 3 - not 4 - you've just searched for the patron - you haven't even tried to check out the 4th?
10:37 tsbere roses: Because if we waited for checkout #4 then they have 4 items out, not 3.
10:38 roses tsbere: That's what we have been going round and round with this library - it's kinda like glass half full or empty.  So I'm thinking the language of the message is what needs changing (if I can do that?)
10:38 Dyrcona roses: Does it really prevent you from or your staff from doing their jobs?
10:38 roses Dyrcona: No, it's just confusing to the staff (but not sure why)?
10:40 Dyrcona Just tell them it is minutia and ask them to get on with life. :)
10:41 roses Dyrcona:  I wish.
10:41 bshum It seems like there would be some bigger fish to fry.
10:42 mmorgan So, is this a problem when patrons try and do things like place holds or renew?
10:43 roses mmorgan: Not sure, I'm just getting complaints from the staff (volunteers at a very small library)
10:44 Dyrcona roses: Is the question just about the wording or is it about behavior?
10:44 roses Dyrcona: Just wording at this point - how can I change it?
10:45 bshum roses: Untested, but perhaps this is where the "label" column in config.standing_penalty comes into play.
10:45 bshum Though I don't know if all the GUI parts use the label vs. the name
10:45 bshum I personally don't feel comfortable suggesting changing the name of the penalty without knowing whether anything depends on that vs. the IDs.
10:46 Dyrcona "has reached" is probably better than "exceeds"
10:46 Dyrcona Make a game of it: Achievement Unlocked: Checkout Limit!
10:47 * bshum suggests roses tests and submit a patch to change the language if it does end up making the world a better place :)
10:48 * Dyrcona better not let the reference crew see these logs. He'll be asked to add patron achievements as an enhancement.
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10:49 jeff called up our primary isp... "hi. just sitting here reading the article in the newspaper about the outage we're still experiencing, and wondered if you had any more information for us."
10:50 jeff i did not say "congratulations on your two nines of uptime for the year, by the way -- where should we send the cake?"
10:50 bshum csharp: I'm asking our catalogers to check on bug 1259665
10:50 pinesol_green Launchpad bug 1259665 in Evergreen "Series search in 2.5 does not retrieve 800 |t" (affected: 1, heat: 6) [Undecided,New] https://launchpad.net/bugs/1259665
10:50 jeff but that's off-topic. sorry. :-)
10:50 bshum I can see 800 in the xslt entry so I'm not sure it's a problem as of yet.
10:50 roses Drycona: You guys have made my day!  I'm just going to go away now and think about this some more.
10:50 bshum Maybe it's a reingest issue with your server.
10:51 bradl jeff: I can tell you where to send the cake... :)
10:51 senator @wunder traverse city, mi
10:51 pinesol_green senator: The current temperature in SlabTown, Traverse City, Michigan is 13.5°F (10:51 AM EST on December 11, 2013). Conditions: Heavy Snow. Humidity: 85%. Dew Point: 10.4°F. Windchill: 14.0°F. Pressure: 30.26 in 1025 hPa (Rising).
10:51 jeff bradl: but would it fit inside po box 69?
10:51 senator jeff: ^-- i'm guessing your packets just didn't want to get out of bed in the morning
10:52 Dyrcona senator++
10:52 bradl jeff: we can make miracles happen for cake
10:52 bradl or bacon
10:52 dbs @wunder sudbury, on
10:52 dbwells I wonder how on earth the windchill can be higher than the temperature.  Must be a nice warm wind.
10:52 pinesol_green dbs: Error: No such location could be found.
10:53 Dyrcona or bacon cake!
10:53 dbs meh
10:53 dbs @wunder p3e 2c6
10:53 pinesol_green dbs: The current temperature in Hwy 69 @ Richard Lake, Sudbury, Ontario is 6.8°F (10:40 AM EST on December 11, 2013). Conditions: Partly Cloudy. Humidity: -999%. Dew Point: -74.2°F. Windchill: -4.0°F. Pressure: 30.16 in 1021 hPa (Rising).
10:53 jeff @weather kysb
10:53 pinesol_green jeff: Error: HTTP Error 500: Server Error
10:53 jeff @weather ysb
10:53 pinesol_green jeff: The current temperature in Sudbury, Ontario is -4.0°F (10:00 AM EST on December 11, 2013). Conditions: Partly Cloudy. Humidity: 85%. Dew Point: -7.6°F. Windchill: -14.8°F. Pressure: 30.16 in 1021 hPa (Rising).
10:53 jeff oh, because canada.
10:53 Dyrcona @wunder nzwn
10:53 pinesol_green Dyrcona: The current temperature in Wellington, New Zealand is 62.6°F (4:30 AM NZDT on December 12, 2013). Conditions: Overcast. Humidity: 88%. Dew Point: 59.0°F. Pressure: 29.83 in 1010 hPa (Steady).
10:53 Dyrcona @wunder 01845
10:53 pinesol_green Dyrcona: The current temperature in North Andover, Massachusetts is 29.1°F (10:47 AM EST on December 11, 2013). Conditions: Clear. Humidity: 60%. Dew Point: 17.6°F. Windchill: 28.4°F. Pressure: 30.20 in 1023 hPa (Steady).
10:54 jeff it would be cysb not kysb. :-)
10:56 * senator definitely feels warmer now, except of course by comparison to the aforementioned locale entering summer
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11:30 csharp okay ubuntu buildslave is alive again, but the fedora slave is plum tore up
11:33 bshum csharp: Seems like we're seeing some weird 800t issues as well.  I'll probably mark the bug confirmed and see if we can dig deeper
11:34 csharp bshum++
11:34 bshum By the by, the mods32 stuff in config.metabib_field always just feels like such a blackhole. :(
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11:35 csharp yeah - I was looking at that too, but it looks like MODS 3.2 series should include 800$t from what Elaine and I were seeing yesterday
11:35 csharp and we see it working in 2.3.6
11:35 bshum Yeah that's why I'm confused right now.
11:37 * bshum is already getting a headache thinking about another round of reingests after we figure this out
11:39 tsbere bshum: You should see Dyrcona's gist for that. :P
11:39 Dyrcona I am considering making some changes to that gist and moving it to my evergreen_utilities repo.
11:40 Dyrcona Why I didn't just put it there in the first place, I don't know.
11:40 bshum csharp: Yep, definitely confirmed.  It's not just 800t even
11:41 bshum I'm seeing systemic lack of series entries for certain bibs from our system.
11:41 bshum Oh wait, maybe not
11:41 bshum Damn indicator flags
11:42 Dyrcona Bad cataloging is bad?
11:42 bshum I don't know enough about cataloging either way.
11:44 bshum All the samples I have seem to show 490 with ind1 of 1.  Along with the 800 t.  But the 490 doesn't show up in the series table because it's looking for 490 with 0 it seems
11:44 bshum If I'm reading the xslt transform entry right...
11:45 bshum And my catalogers tell me now that it's "normal"
11:45 bshum Nevermind me then :)
11:45 bshum Though not normal that the 800 t isn't indexed though
11:45 csharp @blame [marc 800]
11:46 pinesol_green csharp: An author/title series added entry in which the author portion is a personal name. (Repeatable) [a,b,c,d,e,f,g,h,j,k,l,m,n,o,p,q,r,s,t,u,v,4,6,8] caused the white screen of death!
11:46 bshum Nice.
11:47 Dyrcona You could always add a new title index for the marcxml, similar to what I shared with you in private chat yesterday for adding the 550$t.
11:51 RoganH Anyone here dealt with 856 entries in a consortium much?
11:52 bshum Dyrcona: Yeah I could do that, but I should probably figure out why it's broken out of the box with the existing structure :(
11:52 csharp RoganH: not much, but I might be able to help
11:52 RoganH Issue we're having is that one member has added a ton of ebook holdings and the OPAC is fine but the staff client searches are getting flooded with the results.
11:52 RoganH So, regardless of org unit search restrictions in staff client they're showing up.
11:52 Dyrcona RoganH: I think that is by design.
11:53 tsbere RoganH: Do they even show up in the public opac? If "no" then they are likely falling into "no copies" mode with no located URIs.
11:53 RoganH I thought so and if it were a smaller number it would be fine.
11:53 kmlussier RoganH: Are you using located URI's?
11:53 bshum There's actually a bug for that
11:53 bshum https://bugs.launchpad.net/evergreen/+bug/925776
11:53 pinesol_green Launchpad bug 925776 in Evergreen 2.4 "located URIs appear in staff client OPAC searches regardless of $9's" (affected: 4, heat: 22) [Medium,Confirmed]
11:53 RoganH They don't show up in the public opac.
11:53 bshum So even if you're using $9 the staff client view is all screwy
11:54 bshum Looks like ldwhalen was working on it, not sure where it ended up.
11:54 RoganH hmmm... I just did a trivial skim, so it's not restricted to URI's but any bibs without copies?
11:56 bshum RoganH: Yeah, that's how it works.  We used to call that the "gray bibs problem" back in JSPAC, when empty bibs were styled with gray background.
11:56 bshum *we being Bibliomation
11:56 kmlussier It looks like ldwhalen has a branch that's ready to be tested. But it doesn't have a pullrequest tag.
11:57 RoganH bshum: yeah, I know the gray bib problem, it just didn't occur to me that this was the same thing
11:57 bshum They're white now :)
11:57 csharp heh
11:57 bshum Or whatever background your catalog is set to
11:57 RoganH We have blues :)
11:58 csharp @blues
11:58 pinesol_green csharp: Go away, or I'll replace you with a very small shell script!
11:58 RoganH In fact because of our color scheme you would have to look really closely to tell the difference which is probably why none of us did.
11:58 kmlussier Reading the comments on that bug, I didn't think that the intent was for Located URI bibs to be one of the gray bibs.
11:58 * csharp writes a very small shell script to poke pinesol_green every few hours
11:59 RoganH So .... I don't really want to do this but if I add copies to a sample batch I can see if it goes away and confirm its a subset of that behavior.
12:00 RoganH I remember some vague argument once about if the empty bibs should show up or not in staff client.
12:00 tsbere Catalogers want them to show up. Everyone else not so much by comparison. >_>
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12:01 csharp catalogers want *truly* empty bibs to show up, not ones with URIs
12:01 RoganH Right, except in this case catalogers don't want to see the URI ones either.
12:01 csharp well, I take that back, tsbere may be right
12:01 * csharp can't speak for catalogers
12:01 RoganH And the volume has changed.  We do periodic cleanups of empty bibs so the numbers never become huge for reference staff searching.
12:02 kmlussier No, I think csharp was right on this one. Catalogers don't want to see the ones with Located URI's. Those located URI's should be treated as if they are copies.
12:02 tsbere csharp: *everyone* wants located URI bibs to show up in the right contexts, as far as I know. Catalogers want the empty bibs to show up so they can attach copies to them. :P
12:02 RoganH kmlussier: correct
12:02 RoganH tsbere: correct
12:02 tsbere MVLC has a script we are running now to find the truly empty bibs and delete them
12:03 tsbere Would need some modification to be generally applicable to everyone, though. >_>
12:03 RoganH tsbere: I do that about once a year around Christmas time
12:03 RoganH tsbere: except we skip those where the last item was deleted within the last 90 days
12:04 tsbere RoganH: Well, we have the "delete the bib when the last item goes away" option turned on, so that isn't a problem for us.
12:04 RoganH tsbere: we don't.  some scenario as csharp mentioned - catalogers want them to stick around so that they can replace a last copy
12:10 tsbere RoganH: our problem seems to be more along the lines of "cataloger creates bib, cataloger never attaches an item to the bib...."
12:10 RoganH tsbere: trust me, it happens to us too, that's just the path we eventually picked
12:10 * eeevil reads up
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12:11 eeevil FWIW, the "gray bib problem" was by design, so that empty bibs could be found at all after being added, before copies were attached.
12:13 * csharp *knows* this will be an issue for PINES if the policies around batchloading e-book bibs into the database are ever resolved
12:13 RoganH eeevil: I get that, no argument, its the 856 twist that's the issue for us
12:13 eeevil RoganH: right ... that's orthogonal, of course
12:13 RoganH eeevil: agreed
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12:14 csharp our cataloger here thinks that if the icons were clearer (an extra/different icon for ebooks/eresources for example) or if there was a checkbox to include/not include/exclude bibs with 856s, the problem would probably be resolved
12:14 eeevil the original intent was not that located uris show up /exactly/ where copies do, but (unfortunately) they've been described (by me, even) as "like "virtual" copies"
12:16 eeevil copies make bibs show up at the location or "above" in the hierarchy.  originally, located uris made bibs show up at-and-below the named org unit
12:16 eeevil so if you mention a system-level OU in the $9 you'd see them when searching at that system or any of its branches
12:16 eeevil but /not/ when searching globally or at other systems
12:17 eeevil the reason is that that's where the bib is "valid" ... within the system that, say, paid for the overdrive item
12:18 eeevil at some point (IIRC, dbs was involved in this discussion, and others too, I'm sure) it was decided that that should change
12:18 eeevil (I mention dbs because he may have clearer memories of that discussion than I)
12:19 eeevil now located uris act like copies, and show up in global (top-level) searches
12:19 kmlussier csharp: If your catalogers want clearer icons, I have a great development partnership opportunity I'm willing to sell you. :)
12:21 kmlussier eeevil: Located URI"s show up in top-level searches? I think you have that wrong.
12:21 eeevil kmlussier: that's certainly possible :)
12:21 kmlussier I believe they show up at or below the OU that owns them.
12:22 bshum That sounds correct to me.  Based on what I remember seeing lately in our systems.
12:22 bshum It kind of flips from time to time :)
12:22 kmlussier We have people who would love to see them show up in consortium searches as well, so that they truly behave like copies. It comes up in development discussions all the time.
12:23 RoganH chsarp: kmlussier: clearer icons would be nice but in our use case because of volume it would be like putting a bandaid on a sword wound
12:23 csharp RoganH: I agree that it doesn't solve your "flooding" issue
12:23 csharp mixing_metaphors++
12:24 RoganH I think all my analogies from now on should involve disemboweling
12:24 eeevil kmlussier: they want /all/ located uris to show up everywhere?  for those that should show up everywhere, using the top OU  for $9 would make that happen selectively, of course
12:24 kmlussier RoganH: No. Please don't.
12:25 kmlussier eeevil: But that's not what we want. If you add a copy for SYS1, it shows up when you scope your search at the consortium, because you're searching the entire consortium. It also shows up when you search SYS1 or BR1, but not SYS2 or its child branches.
12:25 RoganH kmlussier: awwwwww.....
12:25 dbs eeevil: yeah, I think you have the current behaviour flipped. If $9 = SYS1, only SYS1 and below see them, because SYS1 is expected to have licensed it for all of its branches
12:26 eeevil but, in any case, it sounds like he staff search variant just doesn't take located uris into account.  that sounds like a bug to me, and should be easily fixable
12:26 kmlussier Our people would love it if located URI's worked the same way. Because maybe the person who is a patron of BR1 is searching the entire consortium and doesn't know that they are missing out on this great electronic resource owned by their branch.
12:27 eeevil kmlussier: sorry, by "everywhere" I meant a search at the top of the org tree... we're saying the same thing, I just said it badly ;)
12:27 dbs kmlussier: hey, wasn't that the rationale for preferred library?
12:27 dbs Good old preferred library :)
12:27 kmlussier dbs: Yes, and that works wonderfully for when the patron is logged in.
12:27 kmlussier But the patron isn't always logged in.
12:27 eeevil dbs: good, I'm glad I got the current patron behavior wrong ;)
12:28 kmlussier dbs: I was just going through old Launchpad bugs and reminiscing about preferred library work yesterday. :)
12:32 csharp Dyrcona++ # silencing the z3950 active services undefined message
12:33 Dyrcona csharp: We're already using the last commit in production, since it is a server-side JS change. The staff client picks it up from the server.
12:34 Dyrcona Just copy z3950.js to the right place.
12:35 bshum Yeah, I confirmed it works for us too
12:35 bshum I didn't get to look at the other commit yet though
12:35 csharp yeah - I just put in the last commit
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13:42 jeffdavis Is there i18n for patron profile group labels? Or to put it another way, if I want to rename the "Juvenile" profile to "Young Adult," do I need to rebuild locales or anything?
13:43 jeffdavis I think the answer is "no," hoping I'm correct ;)
13:47 eeevil jeffdavis: the answer is "no" ... it's all in the db. you might need to restart apache and public services, though
13:47 jeffdavis thanks!
13:54 dbwells eeevil (or anyone else): Is there any untapped code (or planned code) for supporting Record Attributes as facets in the OPAC?
13:55 eeevil dbwells: I generally plan on doing something with that, yes ... "when" is an open question
13:57 dbwells eeevil: Ok, thanks.  Just wanted to make sure I wasn't missing out.
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14:18 ElliotFriend What's the best way to handle fines that recur hourly alongside fines that recur daily?
14:21 ElliotFriend I s'pose the only thing I'm uncertain of is when to run fine_generator.pl?
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14:22 dbs ElliotFriend: we run fine_generator.pl a lot; like, every 15 minutes (or maybe even more often)
14:23 * dbs seems to recall one library that has per-minute late fees
14:24 csharp we run it nightly, but our libraries have wanted hourly fines
14:24 ElliotFriend So, if an overdue with a daily late fine is fined today, it's not gonna get "double-fined" if fine_generator runs again that day?
14:25 dbs nope
14:25 ElliotFriend awesome. Thanks!
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14:27 dbwells ElliotFriend: be warned, though, that hourly fines are not well supported.  In particular, they do not properly avoid closed times.  Also, Evergreen's method of "post-dating" fines can cause staff confusion (e.g. the timestamp is an hour later than the fine time).  These issues could use some TLC if you want to contribute :)
14:30 dbs :q
14:30 dbs what, IRC isn't vim yet? dang
14:31 ElliotFriend dbwell: I'd love to contribute, and I'll see if I can whip something up, although I wouldn't depend solely on my code if I were you :-)
14:31 csharp jjjkkkllllmmmm - nope, not vim
14:31 ElliotFriend Our use case is a closed-reserve shelf, so everything would ideally be on that shelf during closed hours
14:32 ElliotFriend I'll bring up that disclaimer to our staff and see what their thoughts are. Thanks!
14:32 dbwells ElliotFriend: yes, we also use hourly fines for our reserves.  As long as we are careful, they work alright :)
14:41 kmlussier dbwells / ElliotFriend: DPearl was telling me a couple of days ago he might try looking into bug 1064679.
14:41 pinesol_green Launchpad bug 1064679 in Evergreen "Hourly due dates and fines ignore library closings" (affected: 3, heat: 20) [Medium,Confirmed] https://launchpad.net/bugs/1064679
14:44 kmlussier When you do a query in a bucket, you can only retrieve the first 100 results. Is there any way to increase that cap?
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14:48 csharp dbs: FYI - I updated the fedora buildslave to fedora 19 (6 days away from the release of 20, yes ;-)), so even though everything is still labelled 18, it's 19
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14:50 ElliotFriend This might be a really dumb question: where in the source tree would I find the files that are installed to '/openils/bin' ?
14:51 dbs csharp: sweet :) F20 is working okay on two laptops and a desktop here, for anyone looking to upgrade :)
14:51 dbs csharp++
14:51 dbs ElliotFriend: not dumb at all; there are a few places
14:51 csharp I'll upgrade the slave to 20 via fedup after it's released
14:52 dbs Open-ILS/src/support-scripts for one
14:52 dbs Open-ILS/src/extras for another
14:54 ElliotFriend dbs: thanks!
14:54 * jeffdavis wishes for a way to automatically identify the destination path for arbitrary parts of the source tree
14:55 jeffdavis and vice versa
14:55 ElliotFriend jeffdavis++
14:56 jeffdavis sadly I can't see a way to do that :(
14:57 jeffdavis we're working on some deployment tools, and the best way I've come up with to map source to destination is by explicitly specifying paths in a config file
15:01 csharp those paths have historically been an obstacle to packaging efforts, too, btw, but dbs and others have been working to improve that ;-)
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15:22 eby jeff: back
15:54 gsams So I've got some reports that I've used for migrating libraries out of Evergreen, and I'd like to extract them so that they can be used in other systems easily.  What would be the best method to go about doing that?
15:56 gsams more to the point, I'd like to make those reports available to the community.
16:03 jeffdavis is config.bib_source.quality used for anything by default?
16:07 tsbere jeffdavis: I believe the overall bib quality calc uses it, though I don't know if *that* is used by anything...
16:07 eeevil jeffdavis: to choose the lead record of metarecords
16:08 eeevil jeffdavis: as a component of what tsbere said
16:11 jeffdavis hm, where does that take place? I was looking at biblio_fingerprint.js and don't see the bib source quality value being pulled in
16:15 tsbere jeffdavis: biblio.extract_quality function, maybe?
16:17 * tsbere is guessing and has no real clue, for the record
16:18 jeffdavis I don't think so, that seems to give a quality metric based just on the MARC record itself
16:18 jeffdavis sorry to be a pain, I have been poking around in git and haven't found a place where it is actually used so far
16:18 jeffdavis I am probably missing something obvious though :S
16:27 gsams Nevermind, it was a silly question.  i figured it out.  SQL against reporter.template
16:28 gsams Although, sharing them with the community is a different matter I suppose
16:50 ElliotFriend If anyone's still around from the hourly fines discussion...
16:50 ElliotFriend our assistant librarian mentioned that when she worked out the county library, the reserves were intentionally charged fines during closings
16:50 ElliotFriend Anyone seen that before?
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16:56 Bmagic I am new to opensrf for EG 2.4. Should I use open-ils.circ.money.payment to make a payment with my perl script? or is there a better method?
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17:12 Dyrcona Bmagic: open-ils.circ.money.payment is probably the best way, if not the only way.
17:13 Bmagic Dyrcona: Thanks! Of course my next question is the arguments that it needs....... I just want to make a generic payment (if possible) .. this  looks like the arguments my($self, $client, $auth, $payments, $last_xact_id) = @_;
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17:15 Dyrcona Bmagic: What goes in the payments arrayref is documented in the comments for the function in OpenILS/Application/Circ/Money.pm.
17:16 Bmagic that is what Im looking at
17:16 Dyrcona These are supposed to show up if you introspect the method in srfsh, but they always get cutoff for me.
17:17 tsbere Bmagic: self and client are handled at the opensrf layer, I believe, and as such you aren't passing them in yourself. So the first argument you need to pass in should be the authtoken.
17:17 roses Dyrcona++bshum++ Just wanted you to know from my question this morning about exceeds or reached it was just a very simple "label" change.  Thanks for your help and the morning humor.
17:19 jeff hooray. primary internet service outage resolved!
17:20 Bmagic Dyrcona: TY
17:20 jeff (42 hours later)
17:23 pastebot "Dyrcona" at 64.57.241.14 pasted "Bmagic: an example might be helpful" (81 lines) at http://paste.evergreen-ils.org/43
17:24 Bmagic Dyrcona: that helps a lot!!!
17:26 Dyrcona IIRC: It retrieves and pays all outstanding bills. I wrote it when we were getting complaints about payments via SIP to help test if the problem was the backend or what.
17:27 Bmagic Dyrcona: that is the example that I needed. Thanks so much. I hope that forgive is similar
17:27 Dyrcona Yeah, just set the payment_type to forgive.
17:28 Dyrcona forgive_payment, actually.
17:28 Dyrcona anyway, time for me to go home.
17:28 Dyrcona Bmagic: Have fun!
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23:38 mdsteinholz Hello - anyone here?

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