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IRC log for #evergreen, 2013-11-27

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All times shown according to the server's local time.

Time Nick Message
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10:18 phasefx csharp: sometime back someone sent a question to open-ils-general-owner.  Do you see that?  Have any clue on the answer?
10:20 phasefx looks like whatever digest mode is doing, their email is still being seen by others okay, so probably not a big deal
10:31 * csharp looks
10:37 csharp http://www.list.org/mailman-member/node28.html looks relevant
10:38 csharp I'll respond to him
10:48 jboyer-isl Are there any downsides to creating additional MARC Record Attribute Definitions and coded value maps? (i.e. slowing something down, creating confusion for catalogers, etc.) For reference, I'm thinking of a new view of item_form for the advanced search page.
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11:04 bshum Whoa, did the color of markmail change?  It was red and now gray?
11:05 * bshum assumes there was fancy upgrading involved
11:06 phasefx csharp++ re: mailman
11:09 bshum jboyer-isl: I haven't poked much at those, but my gut feeling is there's gotta be some reingest or such required in tweaking those.
11:13 bshum Yeah I think I'm probably right
11:13 bshum jboyer-isl: I'll refer to this old thread on the catalogers mailing list:  http://list.evergreen-ils.org/pipermail/ev​ergreen-catalogers/2013-April/000280.html
11:14 bshum In that thread, gmcharlt gives an example of creating a new MARC Record Attribute and then reingesting the affected bibs
11:16 jboyer-isl Ouch. That's the end of that idea. I was just hoping to not have to hard-code a search box, I'm thinking that looks pretty good now.
11:17 bshum The dreaded word for me nowadays is "reingest" :(
11:17 csharp jboyer-isl: that's the kind of thing we would add as a "feature" of the next upgrade since the reingest would be happening anyway ;-)
11:17 bshum csharp++
11:17 csharp reindigestion--
11:17 bshum Precisely
11:18 * berick chuckles
11:19 csharp well, I'm glad I'm *not* running from master, because that seems to increase the number of reingests anyway
11:19 csharp upgrading from 2.5-beta1 to 2.5-rc1 required one for instance
11:20 bshum :D
11:21 bshum If we hadn't caught onto it then, I think 2.5.1 would have been slightly more exciting down the road.  Or maybe even 2.5.2...
11:22 Bmagic|2 jeff: Eurika! The script was correct, the problem was the user that I was using to make the update penalties was not in the same OU as the target patron. With some expierementing, authenticating with a user that is in the same OU as the target, the script successfully created the overdue count penalty
11:22 bshum Though, the same thing happened in 2.4.1 if memory serves.  That there was a major last minute snafu that required poking at reingests.
11:24 bshum I largely wish we could more accurately predict the outcome of reingest work.
11:24 * csharp tries to fight off holiday fever
11:24 jboyer-isl Well, I am thinking about this for an upgrade, I guess I just have to make sure it's definitely right ahead of time...
11:24 bshum jboyer-isl: I say that every time we upgrade to my catalogers.  "So you're sure you've picked all the fields you want?"
11:25 bshum Because I'm not reingesting again till the next time I'm forced to :P
11:25 rfrasur end users never know exactly what they want :D
11:26 bshum Fortunately (or unfortunately), we seem to find plenty of times to force reingests.
11:26 bshum @blame chaos monkey
11:26 pinesol_green bshum: It really IS chaos monkey's fault!
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11:44 jeff Bmagic|2: interesting.
11:47 bshum Blah
11:47 bshum I hate finding old bugs that got lost in the shuffles
11:47 bshum https://bugs.launchpad.net/evergreen/+bug/969312 has working code on there but was never targeted to a future branch
11:47 pinesol_green Launchpad bug 969312 in Evergreen "No warning for Delete All from Catalog in Copy Buckets" (affected: 5, heat: 28) [Wishlist,Confirmed]
11:48 jeff Bmagic|2: at what org unit was the group penalty threshold defined, and what home_ou was the target user and the calling user? i'm curious.
11:48 bshum I'll assign it to 2.next this time... :9
11:48 csharp hmm - are there known problems with autocomplete and Firefox?
11:49 bshum csharp: What sort of difficulities are you encountering?
11:49 csharp at http://laurentian.concat.ca/eg/opac/home?locg=105 if I start typing "harr..." I don't get anything, but in Chromium, it works
11:49 bshum Oh, autocomplete... not autosuggest
11:49 bshum Or is that what you meant?
11:50 csharp ah sorry - I did mean autosuggest
11:50 bshum My kneejerk reaction is to blame it on ancient dojo
11:51 bshum But there could be more to it
11:52 bshum Hmm, clean master tests fine with Firefox 25.0.1 for me.  But I can see what you mean about that particular catalog having issues.
11:52 csharp https://catalogue.libraries.coop/eg​/opac/home?physical_loc=1&locg= too
11:53 csharp looks like it's off in Indiana
11:53 bshum So it sounds like autosuggest is having some struggles with the latest Firefox
11:53 Bmagic|2 jeff: ou penalty defined: 4 - target user: 4 calling user: 1
11:54 bshum And only on systems with say more than 100 bibs :)
11:54 bshum Well, at least more than the sample data loaded
11:56 csharp dayum
11:56 csharp rfrasur++
12:02 jeff bshum: can you explain what you mean by "wish we could more accurately predict the outcome of reingest work"?
12:03 bshum jeff: In our case, I'm thinking I need to apply some more testing methods to look for potential issues.
12:03 bshum Or rather, learn how to do better testing
12:04 bshum We have the servers presently to test full scale reingests of all our bibs, but this last round we made a huge glaring mistake by not noticing that an entire field was lost in the reingest process.
12:04 bshum I'm referring to the alternate titles bug
12:04 bshum But it didn't get noticed in our manual testing, and nobody saw it till a few days or weeks post upgrade / reingest
12:05 bshum I guess it's hard to predict everything though
12:05 bshum Given that we all have little tweaks to our metabib tables
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12:26 eeevil bshum: tangentially related: I'd like to see/do more work on ingest logic splitting. made some good progress in 2.5, but there's more to do, like splitting off record attrs as search/facet/browse are now
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12:28 eeevil and then be able to subdivide even those, so you can reingest just one field/facet/attr.  that's relatively easy to do in a naive, badly-performing way, hard to make fast in both the reingest-one-part and reingest-all-parts cases
12:36 bshum eeevil: That sounds like it could be fun
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13:12 RoganH Quick question because I haven't messed with the circ_matrix_limit_set_map yet.  If I set fallthrough to true does it fall through on any null values set in the matchpoint?
13:13 bshum Hmm
13:13 bshum I don't remember exactly how that works
13:13 bshum tsbere probably would, but not sure he's around.
13:14 csharp RoganH: give me a minute to parse your question and remember what the answer is ;-)
13:14 RoganH csharp: you haven't even filled up on turkey yet and mind is going blank?
13:14 bshum I have this feeling the fallthrough means let the limit apply to any circ matchpoints it can link to
13:15 csharp RoganH: if fallthrough is set to false, the limit set will only apply to the matchpoint if it's the one that "wins"
13:15 bshum So that if you attach it to rule 37 and rule 37 gets combined with rules 1, 2, 3, it'll still apply the limit set
13:15 csharp bshum: exactly
13:15 RoganH gotcha, thanks
13:15 RoganH csharp++
13:15 RoganH bshum++
13:15 csharp it allows you to say "only apply the set if this specific rule matches"
13:16 RoganH it's not immediately relevant but if I ever get around to trying to clean some of this up I'll probably make use of that
13:16 RoganH right now I just ran into it while doing a more immediate task
13:17 csharp it's handy to be able to apply circ limits to specific circ modifiers (like DVDs or other high-demand items)
13:17 csharp we don't have rules on copy locations, but that sounds handy too ;-)
13:17 RoganH I do that already but I'm considering using the fall through in the future to reduce the number of specific rules in some cases
13:17 csharp fallthrough++
13:18 eeevil the_term_fallthrough--
13:19 csharp heh
13:19 eeevil (says the guy what thought up "conjoined items")
13:19 csharp eeevil++
13:20 eeevil though, in fairness, vandelay is a good/cool name for what it does, so I've got at least one good name to my credit ;)
13:21 eeevil doesn't balance the more than one less-good name, but I'll claim it proudly ;)
13:27 csharp eeevil: don't forget Clark Kent ;-)
13:33 bshum So hmm
13:33 bshum In troubleshooting some other unrelated stuff
13:34 bshum I see in "fetch_user_circs" that we don't include LOST, CLAIMSRETURNED, LONGOVERDUE among circs retrieved.
13:34 bshum And this is why those transactions don't show in My Account to patrons.
13:34 bshum I'm pondering the logic behind those decisions.  Especially the LOST ones.
13:35 bshum Some folks on my end have been trying to figure out why LOST transactions weren't showing as checked out to patrons in their accounts in TPAC, while the staff client did show the full details.
13:35 bshum I'm wondering if this is oversight or some legacy choice when it was first coded up
13:36 bshum Or if there's intentional reasons for excluding them from being listed.
13:36 eeevil bshum: the answer to that would probably be found in comparing the call used by the JSPAC
13:37 eeevil but I'm at lunch! **disappears**
13:37 bshum My lunch just arrived so I'll ponder it afterwards.
13:38 mmorgan bshum: For after lunch: Are these LOST, but not yet paid for? Or is there a difference?
13:38 bshum mmorgan: There isn't a difference as far as I can tell.
13:39 bshum mmorgan: Actually the things that are lost and not paid for (that actually have real bills) show up in the bills part of My Account
13:39 bshum So at least there's that
13:40 mmorgan Hmm. Could definitely be a problem if Lost and paid show up with current checkouts.
13:40 bshum mmorgan: That's what I'm thinking too, but that all largely depends on how the lost library settings are done in the system
13:41 bshum Otherwise, a transaction that closes when fines are paid, I would expect to not show in checked out anymore at all.
13:41 bshum Even in staff view
13:41 eeevil bshum: ah... then I think what it's doing is correct.  lost, longoverdue (arguably) and claims-returned aren't really "checked out" anymore, and only the money matters (for the first 2)
13:41 bshum So this can be super complicated depending on how one sets up Evergreen
13:47 csharp so I guess it comes down to whether you(/we/anyone) define "lost" to mean "still checked out"
14:31 bshum mmorgan: Part of me wonders if maybe after MVLC does their "Lost & Paid" status development, maybe that'll be when we can keep LOST as showing but have the new lost and paid hidden from view.
14:31 bshum Maybe I'll check with Dyrcona on that when we all get back after the holidays.
14:33 mmorgan bshum: That sounds logical. Right now, LOST can mean too many different things so it's hard to make blanket decisions on where it should show.
14:34 bshum mmorgan: Yeah I agree.  I think we're going to table the discussion on our end till we get further along.
14:34 bshum The fun one for us right now is defining how LOST works with the new penalty we've setup to define PATRON_EXCEEDS_LOST_COUNT
14:35 bshum With it set to 1 and you're blocked, people are staying blocked even though they appear to have paid off their lost bills.  Kind of a wacky unforseen issue in our system.
14:35 bshum I think we can get around it by closing out the transactions
14:35 bshum But then I think people want to still *see* those LOST transactions on their record till they check in / delete the items
14:35 bshum It's confusing :(
14:35 bshum My head hurts
14:37 bshum ldwhalen: If/when you get some free time, I'm curious to know how your changes turned out for https://bugs.launchpad.net/evergreen/+bug/925776
14:37 pinesol_green Launchpad bug 925776 in Evergreen 2.4 "located URIs appear in staff client OPAC searches regardless of $9's" (affected: 4, heat: 22) [Medium,Confirmed]
14:37 bshum I'd like to get all of them together into a working branch so that we can test it out as well down the road.
14:38 mmorgan bshum: So "people" meaning staff still want to see the Lost items on patron accounts after they're paid?
14:38 bshum mmorgan: Right, staff :P
14:39 bshum I think that's just so that until the lost item is actually dealt with, they want to know who had it last and quickly see that when they pull up the record.
14:39 mmorgan Just curious as to why staff need to see them associated with the patron ...
14:40 bshum I actually don't really get how that's different than just pulling up the last patron to circ the item via the recent patrons list
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14:47 dbs bshum: agreed, looks like the lack of autosuggest is a firefox-specific issue; see also https://catalogue.libraries.coop for a recent-ish example where it works in current Chrome but not current Firefox
14:47 dbs Oh our aging dojo
14:48 dbs aging, non-accessible dojo :)
14:49 RoganH dojo--
14:52 jeffdavis does it work in IE?
14:53 * dbs does not have easy access to IE atm
14:53 dbs jeffdavis: fwiw I was pointing at Sitka's catalogue as a partner in crime to Conifer's, which exhibits the same behaviour
14:55 jeffdavis I'm just surprised we haven't had a support request about it ;)
14:56 bshum Yeah I saw it in SCLENDS catalog too with new Firefox
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14:56 bshum That said, I got my recent master server to work
14:56 bshum So I'm not sure why it's dying out
14:58 bshum The demo server from ESI is working just fine too
14:58 bshum http://demo.evergreencatalog.com/eg/opac/home
14:58 bshum So it seems okay with small databases
15:01 dbs Or perhaps with default settings
15:01 bshum Hmm, perhaps
15:02 dbs It doesn't make sense to me that firefox would care about how long it takes for a request to return, vs. chrome
15:02 jeffdavis mjingle just tested IE and it works, fwiw
15:03 dbs watching the network requests in firefox suggest that it never actually sends a request
15:09 bshum Autosuggest doesn't seem very happy with IE11 fwiw
15:09 bshum Not sure which IE mjingle was poking with
15:11 bshum But with my IE11, the demo site looks fine for autosuggest too.
15:11 bshum Ho hum
15:17 mjingle bshum: didn't check. Laptop currently away from me now. however OS = Windows8
15:18 bshum The default for Win8 is IE10, unless it was updated to 11, I think.
15:19 bshum I think 11 might be new for 8.1
15:19 * bshum doesn't really track these things often
15:22 mjingle Can check within an hour, methinks...
15:23 bshum mjingle: No rush, but thanks for taking a look for us!
15:46 jboyer-isl @later tell jeff Hey, I heard back from my old library: if you've got a penalty on your account Bibliotheca's Liber8 selfcheck doesn't even let you log in. There are "My Account" and "Checkout" options if your account is ok.
15:46 pinesol_green jboyer-isl: The operation succeeded.
15:47 jeff jboyer-isl: thanks for checking. :-)
15:47 jboyer-isl No problem.
15:48 jeff jboyer-isl: i'm in the process of testing things here. i'm able to let a patron who could not otherwise circ but can perform renewals to get in and do a renewal, and they're still rejected at checkout time, but the message is a tad too generic, so i'm going to improve that.
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18:03 mjingle bshum: So IE browser used was 10.0.9
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23:55 dbs bshum++
23:55 bshum dbs++

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