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IRC log for #evergreen, 2017-02-24

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All times shown according to the server's local time.

Time Nick Message
05:01 pinesol_green News from qatests: Test Success <http://testing.evergreen-ils.org/~live>
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08:22 Dyrcona So much for taking my holiday, today.
08:23 Dyrcona Quel désastre!
08:23 JBoyer Dyrcona, sounds like things could be better?
08:23 Dyrcona Yeah, I could have won the Powerball yesterday instead of you winning it. :P
08:24 Dyrcona But, yeah, issues all week.
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08:44 Stompro This week we won the lottery twice, should have upgraded to opensrf-2.4.2 as soon as it was released.  What are the odds of staff typoing their usernames just right in two consecutive days, after not seeing the issue for months.
08:45 tsbere Stompro: If you believe in Murphy, 100%. ;)
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09:00 Stompro I've been noticing that the cricket wireless email->sms gateway doesn't seem to work.  Has anyone else looked into sms.mycricket.com?
09:04 jeff email to sms gateways are terribly unreliable and change in ways that are poorly documented even within the provider's (or the provider's provider's) systems.
09:05 JBoyer Stompro, are there multiple gateways for Cricket? I've seen that with some carriers where if you have a CDMA phone it's one gateway, GSM is another, etc.
09:05 jeff which I know sounds like I'm not sympathetic to your issue... sorry.
09:05 JBoyer We also have some AT&T messaging thing that isn't possible to even use in the list, I've turned on some of the bounces and you have to auth to send anything, so that's right out. :/
09:12 Stompro jeff, no worries, I'm looking at setting up sms notification to use flowroute, our current sip provider so we don't need to deal with the gateways.
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09:13 Stompro JBoyer, I've seen some others listed in discussions.  But they all seem to have gotchas, like that they only work for smartphones with data plans.
09:15 kmlussier gmcharlt: I forget, when do we create the rel_2_12 branch? Is that done during the .0 release?
09:16 gmcharlt kmlussier: it's typically done when cutting the RC or .0, but can be done earlier if there's a need to start pushing enhacements to master that aren't for 2.12.
09:16 Stompro sms.cricketwireless.com exists, but I cannot get an smtp connection to work.  mms.cricketwireless.com has been reported to work on random internet forms, but resolves to the same IP as sms.cricketwireless.com... so.
09:16 kmlussier gmcharlt: OK, thanks!
09:18 Stompro Maybe the cricket sms gateway is running on someone's laptop and they got fired.  "Seems to work, lets put it in production right now, you leave your laptop running, right?"
09:18 Dyrcona :)
09:26 jeff Stompro: we use Twilio for SMS notifications. Happy to compare notes if you're looking at flowroute.
09:27 jeff (we may have spoken about this already -- i forget)
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09:33 Stompro jeff, I started Bug 1667080 for my efforts on it.  Do you do anything with replies to sms message, like send back an auto-response saying "Please call your branch if you would like to discuss this issue."
09:33 pinesol_green Launchpad bug 1667080 in Evergreen "Hold SMS - New Provider - flowroute" [Undecided,New] https://launchpad.net/bugs/1667080
09:37 Stompro jeff, or maybe the callback script could look up the patron info for staff, so an email could contain enough info for staff to respond....
09:44 JBoyer It's very pie in the sky, but there was a brief period that I entertained buying a GSM modem and super cheap cell plan for the servers so we could do bidirectional SMS messaging, and allow patrons to ask how many items were out and renew them if needed. It went the way of most PItS ideas. :/
09:46 gmcharlt into the stomach of the Great Pie-in-the-sky-Eater?
09:46 JBoyer Pretty much!
09:47 JBoyer I hope it was tasty, I certainly thought it sounded good.
09:48 mmorgan @dessert add Pie-in-the-sky
09:48 pinesol_green mmorgan: Error: You must be registered to use this command. If you are already registered, you must either identify (using the identify command) or add a hostmask matching your current hostmask (using the "hostmask add" command).
09:49 mmorgan :-(
09:50 jeff @help decide
09:50 pinesol_green jeff: (decide ) --
09:50 jeff ah, good!
09:50 jeff @decide Gobi Desert or Goby Dessert
09:50 pinesol_green jeff: That's a tough one...
09:50 jeff i disagree.
09:50 dbs mmm, lightning talk idea: secure your Evergreen catalogue for free with letsencrypt / certbot (okay it's not a catchy title)
09:50 jeff well, i suppose it all depends on the context.
09:50 bshum dbs++ # good topic
09:50 jeff pretty sure that will be covered in at least a preconf. :-)
09:51 dbs good good!
09:51 jeff but i'm also interested in making out-of-the box not use a self-signed cert, at least presenting the option of "would you like to get a cert for this hostname? you should be aware of caveat one and two and three..."
09:52 jeff Stompro: yeah, we're hoping to do more two-way texting also.
09:52 jeff Stompro: reply with "renew" to a pre-overdue/overdue text to renew those items that are overdue/soon-due, cancel a hold, etc.
09:52 dbs jeff: yeah, wasn't sure if you and gmcharlt would get right into certbot or not. very good!
09:53 jeff Stompro: can't use "STOP" as a keyword, and you do need to be careful about volume and sameness...
09:55 jeff Stompro: ah, I thought I had run into that before... "CANCEL" is also reserved unless you're shelling out the big bucks for a shortcode.
10:13 jeff i think caveat one or caveat two would be "this almost immediately announces your hostname to the world" :-)
10:13 jeff (er, shifting back to the letsencrypt conversation, not the sms/text conversation)
10:17 gmcharlt yeah, you need group SMS to broadcast your... ;)
10:20 dbs jeff++
10:40 Stompro jeff, We were using a shortURL to link back to our catalog, but I suspect that was making our messages look like spam, so we took it out just in case.
10:51 Stompro +1 to the integrated certbot.  I just switched us over this spring since startssl got banned, and getting the DNS-01 validation check setup was a little tricky, but works great.  I don't like the HTTP-01 method, since I like having a central spot to manage the certs.
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11:59 Stompro Has anyone setup the ability to checkout Missing status items at your self checks?  It looks like I need to allow the auto override of "COPY_NOT_AVAILABLE" event and then list which statuses should still be blocked in the "Block Copy Checkout Status" org unit setting, which I'm assuming is a comma seperated list of numbers.  Are there any gotchas to that?
12:03 JBoyer Stompro, re: centrally managing certs... http://blog.enidan.com/index.php/2016/06/23​/using-lets-encrypt-from-a-central-server/
12:03 JBoyer Looks really interesting
12:25 Stompro JBoyer, I still think the DNS-01 auth is way simpler, and it works for non public services that you want a real certificate for.  There is no need to setup the proxying on each server.  (Of course only if your dns provider has an api)
12:26 JBoyer True, if you've already got DNS working there's no need to switch, but if you
12:27 JBoyer re stuck with HTTP this is a simple way to keep it all in one place.
12:27 JBoyer More for the logs than anything else. :)
12:31 JBoyer Ah, re: SMS gateways, the AT&T one I mentioned earlier was smartmessagingsuite.com, it requires authentication so every SMS sent to that provider fails every time. :/
12:33 Stompro JBoyer, Is that the one where the bounce message gives no clue to which provider or what message... I think I remember looking at that.
12:36 JBoyer Pretty much. I just get a generic failure notice from Email2SMSAdmin at general@smartmessagingsuite.com saying something didn't work. I only know it's related to AT&T because it's their site. Could be used by MVNOs or enterprise only accounts for all I know. :/
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12:37 Stompro JBoyer, a probably most of the time a customer is just picking it because it starts with AT&T... I really need to get away from the email to sms gateways... to many points of failure.
12:38 JBoyer +1 to that.
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16:11 mmorgan Stompro: Not sure if you got a message to your selfcheck COPY_NOT_AVAILABLE question, but we have set up a number of statuses that are allowed by selfcheck.
16:13 mmorgan One bug that may be relevant is lp 1371752
16:13 pinesol_green Launchpad bug 1371752 in Evergreen "Org unit settings for "Selfcheck override events list" cannot be entered in the client's Library Settings Editor" [Undecided,New] https://launchpad.net/bugs/1371752
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16:15 mmorgan We only really block one status, a locally created one.
16:20 bmills hello! just wanted to say thanks for all the help i've gotten in general from the great members of this channel and community. i'm moving on to a non-library role for my next gig, but hopefully you'll be seeing my replacement in here soon and i'll still be hanging out from time to time. many times the help i've gotten in here and the listserv has saved my bacon, so thanks again!
16:24 csharp bmills: sorry to see you go!  keep in touch!
16:27 berick bmills: best of luck.  don't be a stranger.
16:30 jeff bmills++
16:32 mmorgan bmills++ Best wishes!
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17:02 pinesol_green News from qatests: Test Success <http://testing.evergreen-ils.org/~live>
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17:10 dbs bmills++ # good luck!
17:28 gmcharlt bmills++ # don't stray too far!
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